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ibis Melbourne Hotel and Apartments

3.5 star property

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Photo gallery for ibis Melbourne Hotel and Apartments

Front of property
In-room safe, individually furnished, desk, laptop workspace
Exterior
Local cuisine
Business centre

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
15-21 Therry Street, Melbourne, VIC, 3000
  • Place, Queen Victoria Market
    ‪3 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Princess Theatre
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(58 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | In-room safe, individually furnished, desk, laptop workspace

One Bedroom Apartment

7.8 out of 10
Good
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | In-room safe, individually furnished, desk, laptop workspace

Two Bedroom Apartment

7.4 out of 10
Good
(16 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | In-room safe, individually furnished, desk, laptop workspace

Standard Double Room, Multiple Beds

7.8 out of 10
Good
(45 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

ibis Melbourne Hotel and Apartments

This smoke-free hotel features a restaurant, a 24-hour business centre and a conference centre. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. Housekeeping is available on request.
Ibis Melbourne Hotel and Apartments offers 250 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Satellite televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at ibis Melbourne Hotel and Apartments. During your stay, you're just a quick walk from Melbourne Central. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour business centre.
  • Free WiFi
  • Enjoy local cuisine while dining at ibis Kitchen Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Queen Victoria Market and 7 minutes on foot from Melbourne Central
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3983 square feet (370 square metres) and includes a conference centre. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly ibis Melbourne Hotel and Apartments. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Ibis Kitchen Restaurant – This restaurant specialises in local cuisine and only serves breakfast. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 40 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 28 for adults and AUD 14 for children
  • A restaurant

Restaurants on site

  • ibis Kitchen Restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,983 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 28 for adults and from AUD 14 for children
  • Self-parking fee: AUD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Melbourne
Ibis Melbourne
Melbourne Ibis
ibis Melbourne Hotel Apartments
ibis Hotel Apartments
Ibis Melbourne And Apartments
ibis Melbourne Hotel and Apartments Hotel
ibis Melbourne Hotel and Apartments Melbourne
ibis Melbourne Hotel and Apartments Hotel Melbourne

ibis Melbourne Hotel and Apartments Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 373 out of 1002 reviews
Rating 8 - Good. 418 out of 1002 reviews
Rating 6 - Okay. 134 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Nicole

Stayed 1 night in Nov 2025

6/10 Okay

Paul

.
Stayed 1 night in Nov 2025

8/10 Good

Richard

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Location, size of room and amenities
Stayed 1 night in Nov 2025

8/10 Good

Vinay

Stayed 8 nights in Nov 2025

6/10 Okay

Daniel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The toilet had dried urine stains on it when I checked in and Shower drain doesn’t work properly. Property should raise their facility standards….
Stayed 3 nights in Nov 2025

10/10 Excellent

Junnan

Travelled with family
Liked: Amenities
Clean room
Stayed 4 nights in Nov 2025

8/10 Good

Rebecca

Liked: Cleanliness
Clean, helpful staff. Easily accessable
Stayed 4 nights in Nov 2025

8/10 Good

ranjini raghavendra

Business traveller
Liked: Cleanliness, property conditions & facilities
Comfortable stay . But the toilet leaking water throughout the night
Stayed 1 night in Nov 2025

6/10 Okay

Mick

Travelled with partner
Disliked: Amenities, property conditions & facilities
Staff good. Facility rather run down.
Stayed 7 nights in Oct 2025

2/10 Terrible

Shelley

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room and staff were fine - I damaged my car trying to get out of the car park which is too narrow for bigger vehicles. Signs are not enough - either fix the opening, warn guests before they arrive or attempt to drive down there or don't offer car parking at all. I will need to make an insurance claim now to fix my car.
Stayed 2 nights in Oct 2025

4/10 Poor

Shauna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

kitti

Stayed 1 night in Oct 2025

10/10 Excellent

Swee Han

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were exceptional
Stayed 3 nights in Oct 2025

8/10 Good

Caitlin

Travelled with family
Liked: Staff & service, property conditions & facilities
Lovely staff and nice stay:
Stayed 4 nights in Oct 2025

6/10 Okay

Andrew

Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Oct 2025

10/10 Excellent

Tim

Stayed 1 night in Oct 2025

8/10 Good

Rachael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were located on a floor with the laundry facilities which worked out perfect for us with young children. The beds on the rooms were awesome, very soft and much needed after a day of exploring. The hotel is older and would benefit from a few updates to the blinds, and railing in the shower as it was quite slippery. Being an appartment having a knife to cut fruit etc and a few condiments such as jams would encourage the use of the kitchette more also. One comment from another was the wish that house keeping vaccummed the floors whist servicing as they were not done during our extended stay. Overall our stay was met with accomodation and super friendly staff. Would highly recommend for the location and customer service.
Stayed 8 nights in Oct 2025

10/10 Excellent

patrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was by market so good trams very good staft good will be back breakfast all good
Stayed 6 nights in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 5th stay at this hotel and all stays have been excellent. This is my only go to when visiting Melbourne
Stayed 4 nights in Oct 2025

6/10 Okay

Tayce

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Multiple times the reception area was filled with rubbish from people leaving it at the tables. not cleaned up throughout the day. cleaners came ever second day to rooms which was no issue, but felt they didnt really clean, only replaced towels and made beds. left bag of rubbish behind.
Stayed 5 nights in Sep 2025

6/10 Okay

Hau

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
One of the staff worked at the front desk kinda of racist. We ask if they have an electric outlet converter, he said they dont have it, people borrowed and dont returned it. However other tenants asked from a different staff, they were given and available!!!
Stayed 3 nights in Oct 2025

6/10 Okay

Albert

Travelled with family
Disliked: Amenities
Advertised an extra single bed is available. Ended up being a very average sofa bed. Expected better for the cost of the motel. Can not adjust the room temperature in any way. Again, expected better from a motel in this price range.
Stayed 2 nights in Oct 2025

8/10 Good

Claudeen

Stayed 1 night in Oct 2025

4/10 Poor

Rodney

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Three of the days the room was not cleaned. The carpets etc are getting very tired.
Stayed 4 nights in Sep 2025

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