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Mercure Melbourne Doncaster

4.0 star property

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Photo gallery for Mercure Melbourne Doncaster

Breakfast, lunch and dinner served
Property video
Daily buffet breakfast for a fee
Premium bedding, pillow-top beds, desk, laptop workspace
Miscellaneous

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
6 TOWER STREET, Doncaster, VIC, 3108
  • Place, Doncaster Shopping Centre
    ‪1 min walk‬
  • Place, Aquarena Aquatic and Leisure Centre
    ‪4 min drive‬
  • Place, Deakin University
    ‪15 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(17 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 2 Double Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Superior Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Superior Room, 2 Single Beds

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Mercure Melbourne Doncaster

This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
Mercure Melbourne Doncaster offers 183 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Mercure Melbourne Doncaster. During your stay, you'll be close to Box Hill Hospital. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Box Hill Institute and 5 minutes from Box Hill Hospital
Mercure Melbourne Doncaster offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. The business-friendly Mercure Melbourne Doncaster also features a rooftop terrace, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
The Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
The Bar – On-site bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 35 for adults and AUD 18 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • The Bar
  • The Restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 24-hour business centre
  • 6 meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 35 for adults and from AUD 18 for children
  • Covered self-parking fee: AUD 25.00 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Melbourne Doncaster Hotel
Mercure Melbourne Doncaster DONCASTER
Mercure Melbourne Doncaster Hotel DONCASTER

Mercure Melbourne Doncaster Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 135 out of 234 reviews
Rating 8 - Good. 65 out of 234 reviews
Rating 6 - Okay. 21 out of 234 reviews
Rating 4 - Poor. 5 out of 234 reviews
Rating 2 - Terrible. 8 out of 234 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was amazing and staff are the best.
Stayed 1 night in Feb 2026

10/10 Excellent

Jeannine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
room spotless, receptionist outstanding and attentive
Stayed 1 night in Feb 2026

6/10 Okay

Russell

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean with a commanding view of the city. We were a little disappointed that there was no water in the room for drinking or coffee making. There were little amenities in the bathroom ( compared to what is in the rooms overseas. The buffet unfortunately left a lot to be desired. Some of the hot food was dried out, the toaster wasn’t working and we had to pay for the barrister coffee. The kitchen staff were accommodating.
Stayed 1 night in Feb 2026

10/10 Excellent

Barry and Margaret

Stayed 1 night in Jan 2026

8/10 Good

Rohan

Stayed 1 night in Jan 2026

10/10 Excellent

Rongrong

Stayed 1 night in Jan 2026

8/10 Good

Rohan

Travelled with family
Liked: Staff & service, amenities
Staff were helpful. Facilities were good.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent service
Stayed 5 nights in Dec 2025

10/10 Excellent

Zahar

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 9 nights in Dec 2025

8/10 Good

Britt

Stayed 2 nights in Dec 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities
This is a great place to stay Location Customer service Beds are comfy Rooms are clean Extremely modern
Stayed 2 nights in Dec 2025

10/10 Excellent

Karina

Stayed 4 nights in Dec 2025

10/10 Excellent

Karina

Stayed 1 night in Nov 2025

10/10 Excellent

Christine Umutoni Kabera

Liked: Cleanliness, amenities, property conditions & facilities
Room was much larger than I expected, and was so modern, well kitted out with all items I needed.
Stayed 6 nights in Nov 2025

10/10 Excellent

Son

Liked: Cleanliness, amenities, property conditions & facilities
This is my new kind of holiday
Stayed 1 night in Nov 2025

10/10 Excellent

Kierrtana

Liked: Cleanliness, staff & service, amenities
Yes, great, thank you
Stayed 4 nights in Oct 2025

6/10 Okay

Ilusia

Stayed 1 night in Oct 2025

10/10 Excellent

Yi

Stayed 1 night in Oct 2025

8/10 Good

Jamie-Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a brief overnighter, was spot on overall. Only comment for consideration is the shower pressure wasn’t adequate.
Stayed 1 night in Sep 2025

8/10 Good

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, clean but a weird smell, maybe a air freshener or something but a bit overpowering and now way to get fresh air in there
Stayed 1 night in Sep 2025

10/10 Excellent

Tung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

8/10 Good

Simren

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Parking $25 per night.
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Stayed 1 night in Sep 2025