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Mercure Melbourne Doncaster

4.0 star property

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Photo gallery for Mercure Melbourne Doncaster

Breakfast, lunch, dinner served; Mexican cuisine
Property video
Premium bedding, pillow-top beds, desk, laptop workspace
Meeting facility
Miscellaneous

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
6 TOWER STREET, Doncaster, VIC, 3108
  • Place, Doncaster Shopping Centre
    ‪1 min walk‬
  • Place, Box Hill Hospital
    ‪4 min drive‬
  • Place, Deakin University
    ‪10 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪38 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed

  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(17 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Single Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 2 Double Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Superior Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Single Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Superior Room, 2 Single Beds

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About this property

Mercure Melbourne Doncaster

Suburban hotel with 24-hour fitness centre and rooftop terrace
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
Mercure Melbourne Doncaster offers 183 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Mercure Melbourne Doncaster. During your stay, you're just a quick walk from Doncaster Shopping Centre. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy Mexican cuisine while dining at Chido Chido
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Box Hill Institute and a few minutes from Box Hill Hospital
Mercure Melbourne Doncaster offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. The business-friendly Mercure Melbourne Doncaster also features a rooftop terrace, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Chido Chido – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Chido Chido – On-site bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Chido Chido
  • Chido Chido

Things to do

  • 24-hour gym
  • Bicycle storage
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 24-hour business centre
  • 6 meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 33 per person
  • Covered self-parking fee: AUD 25.00 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Melbourne Doncaster Hotel
Mercure Melbourne Doncaster DONCASTER
Mercure Melbourne Doncaster Hotel DONCASTER

Mercure Melbourne Doncaster Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 118 out of 209 reviews
Rating 8 - Good. 60 out of 209 reviews
Rating 6 - Okay. 19 out of 209 reviews
Rating 4 - Poor. 5 out of 209 reviews
Rating 2 - Terrible. 7 out of 209 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

8/10 Good

Simren

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Parking $25 per night.
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Stayed 1 night in Sep 2025

10/10 Excellent

Radil

Stayed 2 nights in Sep 2025

6/10 Okay

Burke

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Difficult to order room service and missing items when it arrived. Pool was cold. Hotel desk staff were very good, cleaning staff blocked hallway with trollies and vacuum cleaners. Room service trays left at doors most of the day.
Stayed 1 night in Sep 2025

10/10 Excellent

sarah

Stayed 1 night in Sep 2025

6/10 Okay

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here twice in the past month. The beds were comfy, staff were friendly and the rooms were clean. The location is great. If you're planning on eating in, rethink that plan. On both stays, I was told what I wanted to order from the menu they had run out of, so I ended up with Ubereats, the first order being a bowl of fries!
Stayed 1 night in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem

Friendly and helpful check-in staff, attentive food and beverage staff, spacious, well-appointed room, great location, and excellent value
Stayed 3 nights in Aug 2025

2/10 Terrible

Nick

Stayed 1 night in Jan 2025

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable modern stay for a few nights
Stayed 3 nights in Aug 2025

10/10 Excellent

Shahana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, looks new! We had a really spacious room and were very happy with the reception and room services. Parking was a breeze and daily service meant always a spic and span room to return to at night!
Stayed 4 nights in Jul 2025

10/10 Excellent

Volun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

jessica

Liked: Cleanliness
won’t be coming back
Stayed 1 night in Jul 2025

8/10 Good

Carmen, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, well located, excellent service and options. There was a problem with the TV that was constantly disconnecting from WiFi. Also some bigger cups for tea would have been better, and shower caps. Overall it was a nice place to stay and we would definitely come back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property located at very quiet coner at such busy noisy centre of the city with
Stayed 1 night in Jul 2025

10/10 Excellent

Kylie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Prue

Stayed 1 night in Jun 2025

10/10 Excellent

Kim, Ocean Grove

Travelled with partner
Liked: Property conditions & facilities
From arrival to departure our stay at the Mercure was great. The lady at reception was a delight and made us feel welcome. We were upgraded to the superior king room which had a great view of the city. The room was very quiet. The bed comfortable. We really loved the bathroom with a beautiful walk in shower. The only down side was the pool as it was supposed to be 31 degrees but it was no where near that temperature. Very cold to the point where we couldn’t swim without freezing. Probably good in summer but not winter.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Stayed 4 nights in Jun 2025

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the quality of the room - great view
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was a little underwhelming and never enough staff to assist or clean tables and top up food. That said, the staff who were there did a great job and very helpful and polite
Stayed 5 nights in May 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great place to stay. I stay here quite often with work. Would recommend
Stayed 1 night in May 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed

The room was great but service at reception and restaurant was poor. Location good right next to the Westfield Centre..
Stayed 5 nights in Apr 2025