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Aparthotel

MainStay Suites Abbotsford

4.5 star property
VIP Access

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Photo gallery for MainStay Suites Abbotsford

Outdoor dining
Outdoor dining
Terrace/patio
Executive Two Bedroom Residence | In-room dining
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym
  • Outdoor space

Explore the area

View in a map
611 Victoria Street, Melbourne Suburbs, Abbotsford, VIC, 3067
  • Place, Victoria Gardens Shopping Centre
    ‪3 min walk‬
  • Place, Abbotsford Convent
    ‪15 min walk‬
  • Place, Epworth Richmond
    ‪19 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 2 Bedrooms (Interconnecting Room)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Bedrooms (Interconnecting Room)

  • 77 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Bedroom

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 3 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Room, 3 Bedrooms

  • Sleeps 6
  • 3 King Beds

View all photos for Room, 1 King Bed (Studio)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Studio)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms (Interconnecting Room, Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Bedrooms (Interconnecting Room, Accessible)

  • 77 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 2 Bedrooms (Executive Room)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Bedrooms (Executive Room)

  • 77 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 1 Bedroom (Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Bedroom (Accessible)

  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Bedrooms (Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Bedrooms (Accessible)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

MainStay Suites Abbotsford

Along with a fitness centre, this aparthotel has self parking and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Each apartment provides a sitting area and a microwave, plus free WiFi and a flat-screen TV with digital channels. Added amenities include a furnished balcony, Netflix and a stovetop. Limited housekeeping is available.
MainStay Suites Abbotsford offers 89 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Rooms open to furnished balconies. This accommodation offers separate sitting areas. 45-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on weekdays only and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include a fitness centre.
Our customers tell us that they can't get enough of the overall property condition at MainStay Suites Abbotsford. During your stay, you're just a quick walk from Victoria Gardens Shopping Centre. Enjoy features like free breakfast and free WiFi in public areas, plus a gym. Built in 2014, this luxury aparthotel has 89 apartments over 5 floors. Each apartment includes amenities such as free WiFi and a furnished balcony.
  • Each apartment offers a furnished balcony, a sitting area and a flat-screen TV
  • Free breakfast offered
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self-parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Just a 3-minute walk from Victoria Gardens Shopping Centre and a 1-minute drive from Yarra Bend Park
  • Pets welcome for a fee
Public spaces have free WiFi. Business amenities include meeting rooms and limo/town car service. Free breakfast is available. Event space at this aparthotel measures 1184 square feet (110 square metres) and includes conference space. A fitness centre, tour/ticket assistance, and a garden are also featured at the luxury MainStay Suites Abbotsford. The aparthotel can provide concierge services and a complimentary food/drink shopping service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Melbourne aparthotel.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (AUD 30 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Cot: AUD 10 per night

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Alarm clock
  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 45-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services
  • TV in common areas

Outdoor areas

  • Furnished balcony
  • Garden

Laundry

  • Laundry detergent
  • Laundry facilities
  • Laundry service

Work spaces

  • 1,184 square feet of conference space
  • Desk chair
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: AUD 350 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift (90 centimetre wide door)
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Change of towels on request
  • Concierge services
  • Free grocery shopping service
  • Grocery/convenience store
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Luggage storage
  • Meal delivery service
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the suburbs
  • Near a hospital
  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 5 floors
  • 89 units
  • Access via exterior corridors
  • At least 80% lighting from LEDs
  • Built in 2014
  • Connecting units available
  • Energy-saving switches in guestrooms
  • Garden
  • Soundproofing
  • Towels (changed on request)
  • Traditional architecture

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 11:00 PM) and Saturday - Sunday (8:00 AM - 8:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests without a valid credit card will be charged an AUD 500 cash deposit for incidentals at check-in.

Access methods

Staffed front desk, lockbox

Pets

  • Pets: AUD 350 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: AUD 30 per day
  • Pet fee: AUD 350 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 11:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
WiFi is provided up to 200 MB per room, per day.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Abbotsford
Quest Hotel Abbotsford
Quest Abbotsford Aparthotel
Quest Abbotsford
Corporate Living Accommodation Abbotsford Aparthotel
Corporate Living Accommodation Abbotsford Abbotsford
Corporate Living Accommodation Abbotsford Aparthotel Abbotsford

MainStay Suites Abbotsford Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 465 out of 763 reviews
Rating 8 - Good. 214 out of 763 reviews
Rating 6 - Okay. 60 out of 763 reviews
Rating 4 - Poor. 16 out of 763 reviews
Rating 2 - Terrible. 8 out of 763 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Clean rooms Fabulous staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Francois

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Very efficient and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

andrew

Liked: Cleanliness, amenities
Staff friendly, comfortable bed, quiet and blackout curtains.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, amenities
Convenient, clean and all the things you need for a stay.
Stayed 1 night in Nov 2025

6/10 Okay

Lisa

Stayed 1 night in Oct 2025

8/10 Good

Ben

Liked: Cleanliness, property conditions & facilities
Staffs were professional, friendly, and lovely. Not very comfortable bed though, better matress will make the sleep better.
Stayed 4 nights in Oct 2025

10/10 Excellent

Diana

Liked: Cleanliness, property conditions & facilities
The staff at reception were absolutely amazing. I had several enquiries prior to arrival and everyone who answered my call was friendly, courteous, helpful, calm and basically brilliant. VERY much appreciated.
Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were lovely. Very clean and very quiet.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodation handy to all facilities and quiet Will stay there again
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
It’s a good location and the staff are very efficient and friendly. Stay here often
Stayed 1 night in Oct 2025

10/10 Excellent

Silvina

Liked: Cleanliness, property conditions & facilities
Nice place to stay in Richmond area.
Stayed 1 night in Oct 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, amenities
Clean rooms and service was good too!!
Stayed 3 nights in Oct 2025

10/10 Excellent

DEIDRE

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

DEIDRE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location very close to shoos, hotels, trams & supermarket. Comfortable beds. Extremely clean. Friendly staff. Will definitely stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, room comfort
Great place to stay. Friendly and efficient reception staff
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, room comfort

Great place to stay

Very convenient place to stay. Reception staff are always so friendly and efficient
Stayed 1 night in Aug 2025

10/10 Excellent

Naomi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Location is great. Staff are very good. We stay here often.
Stayed 2 nights in Aug 2025

10/10 Excellent

Muhammad Bilal

Liked: Cleanliness, amenities, property conditions & facilities
This is my first experience here, staff especially receptionist was very co-operative and helpful. Wonderful experience Highly recommended
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
The rooms are clean, comfortable and quiet
Stayed 1 night in Aug 2025

10/10 Excellent

brett

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great property for a business trip
Stayed 1 night in Aug 2025

10/10 Excellent

Toni

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable and being on a main road it was very quiet. Well stocked kitchen area and was easy to have breakfast. Very handy for our family get together.
Stayed 1 night in Aug 2025

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient and great to be fairly central. Appreciated the staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Corporate Living Accommodation was perfect for our family of 4, staff were tremendous and when we needed to request a late checkout due to a sick child they were more than accommodating which was appreciated. Perfect location, close to everything we needed and access by car was easy as well. Highly recommend.
Stayed 1 night in Jul 2025