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Aparthotel

Quest Frankston on the Bay

4.0 star property

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Photo gallery for Quest Frankston on the Bay

Beach nearby, white sand
Lobby sitting area
42-inch LCD TV with satellite channels, TV, iPod dock
Executive Studio with Ocean View | Balcony
One Bedroom Apartment | 1 bedroom, premium bedding, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Barbecue grill
  • Kitchen
  • Gym
  • Outdoor space

Explore the area

View in a map
435 Nepean Highway, Frankston, VIC, 3199
  • Frankston Beach
    ‪3 min walk‬
  • Frankston Arts Centre
    ‪5 min walk‬
  • Mornington Racecourse
    ‪17 min drive‬

Room options

View all photos for Executive Studio with Ocean View

1 bedroom, premium bedding, in-room safe, desk

Executive Studio with Ocean View

  • 40 sq m
  • Bay view
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Two Bedroom Executive Apartment

1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Executive Apartment

  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds OR 4 Single Beds

View all photos for Executive Studio

42-inch LCD TV with satellite channels, TV, iPod dock

Executive Studio

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio

1 bedroom, premium bedding, in-room safe, desk

Studio

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Two Bedroom Apartment

1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Apartment

  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Apartment

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Apartment

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Studio

1 bedroom, premium bedding, in-room safe, desk

Executive Studio

  • Sleeps 3

View all photos for One-Bedroom Apartment

1 bedroom, premium bedding, in-room safe, desk

One-Bedroom Apartment

  • Sleeps 3

Two-Bedroom Apartment

  • Sleeps 4

View all photos for Executive Two-Bedroom Apartment

1 bedroom, premium bedding, in-room safe, desk

Executive Two-Bedroom Apartment

  • Sleeps 6

View all photos for Studio

1 bedroom, premium bedding, in-room safe, desk

Studio

  • Sleeps 2

View all photos for Deluxe Executive Studio

1 bedroom, premium bedding, in-room safe, desk

Deluxe Executive Studio

  • Sleeps 3

Similar properties

Balcony

Quest Frankston

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 389 reviews
The price is €79
includes taxes & fees
15 Sept - 16 Sept
Quest Frankston

About this property

Quest Frankston on the Bay

Aparthotel with 2 restaurants, a quick walk to Frankston Arts Centre
Along with 2 restaurants, this smoke-free aparthotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, a business centre and conference space. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences, such as an electric kettle and free tea bags/instant coffee. Limited housekeeping is available.
Quest Frankston on the Bay offers 75 air-conditioned accommodations with iPod docking stations and a safe. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quest Frankston on the Bay. During your stay, you're just a quick walk from Frankston Beach. Free WiFi in public areas, 2 restaurants and a gym are available. This upmarket aparthotel has 75 apartments over 4 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, an iPod docking station and an LCD TV
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self-parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym
  • Within a 10-minute walk of Frankston Arts Centre and Frankston Visitor Information Centre
  • Airport shuttle service available for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 3 meeting rooms.

WiFi is free in public spaces. Event space at this aparthotel measures 1076 square feet (100 square metres) and includes a conference centre. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Quest Frankston on the Bay. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne aparthotel is smoke free.

Quest Frankston on the Bay has 2 restaurants on site.

Property amenities

Beach

  • White sand beach nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 4:30 AM to 7:30 PM at scheduled times
  • Onsite parking available only on request
  • Secured, covered parking on site (AUD 35 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 10 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Tea bags/instant coffee
  • Toaster

Dining

  • 2 restaurants
  • A bar/lounge

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • 1 bathroom
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels
  • IPod dock

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,076 square foot of space)
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free grocery shopping service
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near the boardwalk/promenade

Things to do

  • Gym
  • Private wine tours
  • Wine tours
  • Fishing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 4 floors
  • 75 units
  • Banquet hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 42 per person (one-way)
  • Covered self-parking fee: AUD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
WiFi is limited to 200 MB per guestroom, per day. A surcharge applies for additional usage.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Frankston on the Bay Frankston
Quest Aparthotel Frankston Bay
Quest Frankston Bay
Quest Frankston Bay Aparthotel
Quest Frankston on the Bay Aparthotel
Quest Frankston on the Bay Aparthotel Frankston

Quest Frankston on the Bay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 403 out of 853 reviews
Rating 8 - Good. 292 out of 853 reviews
Rating 6 - Okay. 87 out of 853 reviews
Rating 4 - Poor. 48 out of 853 reviews
Rating 2 - Terrible. 23 out of 853 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Benedict

Liked: Cleanliness, amenities, property conditions & facilities
Great property highly recommended
Stayed 7 nights in May 2025

4/10 Poor

Annette

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The room did not live up to the description. Soundproofing - NO. Could here the people in the next room, could hear the people on the street below even though we were on level 3, could hear the birds squawking. Block out blinds - NO there were massive gaps between the blinds that let the sun through. Cleaner had left a dirty old pink face washer on the bench Very poor considering the price of the room which did not include parking
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Business traveller
Liked: Room comfort

Never stay here again!

The toilet was blocked, informed them they said I could move but it was 10pm. They said I could use the toilet in the lobby!! They said it would be fixed the next day, I came back after a days work and it was still blocked! Was moved to another room. When I asked for some kind of compensation for the inconvenience it was insinuated that I had blocked the toilet! The service team had taken a photo of the toilet paper that was left in bowl as the toilet was blocked & drained to leave only toilet paper! Why would you take a photo of the blockage and not fix it? Regardless of how it blocked it was blocked and unhygienic, so to take a photo and leave it blocked is just disgusting! All in all it was a bad experience & badly handled by all involved!
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in May 2025

6/10 Okay

Nitesh

Travelled with family
Liked: Cleanliness
2 bedrooms with a bathroom with 2 doors….not my favourite set up.
Stayed 1 night in Apr 2025

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location , warm friendly staff. Easy to get around. Great room, great comfy bed.Great kitchen facilities. Loved the couch in the sun. Would highly recommend
Stayed 4 nights in Mar 2025

8/10 Good

Eng Chuan

Stayed 4 nights in Apr 2025

10/10 Excellent

Lou

Liked: Cleanliness, property conditions & facilities
Excellent experience
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Apr 2025

10/10 Excellent

Coralie

Liked: Cleanliness, amenities, property conditions & facilities
Loved the stay.
Stayed 3 nights in Apr 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are very helpful and lovely.
Stayed 3 nights in Apr 2025

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Nigel

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

10/10 Excellent

CAROL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lara at reception was very friendly and welcoming. Room was clean and relaxing Easy access to dining areas
Stayed 1 night in Apr 2025

10/10 Excellent

trevor

Liked: Cleanliness, property conditions & facilities
Right in the middle of the city
Stayed 4 nights in Apr 2025

4/10 Poor

Gregory

Liked: Cleanliness
The broken saggy bed and the attitude of the staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

Suzie

Travelled with family
Liked: Cleanliness, room comfort

Fantastic

Everybody was really friendly, first time in Melbourne and I’ll be back again thanks
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Nitin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a great location. Close to the beach and great transport links nearby. Communication was excellent beforehand and staff were very supportive.
Stayed 11 nights in Feb 2025

10/10 Excellent

Stuart and Kerry

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Evangeline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Entrance secured after 5pm. Requiring key card for admittance.
Stayed 8 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025