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Aparthotel

Quest Mont Albert

4.5 star property

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Photo gallery for Quest Mont Albert

Balcony
2 bedrooms, minibar, in-room safe, individually furnished
Garden
42-inch LCD TV with cable channels, TV, DVD player
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Parking available
  • Breakfast available
  • Room service

Explore the area

View in a map
741-745 Whitehorse Road, Mont Albert, VIC, 3127
  • Box Hill Hospital
    ‪15 min walk‬
  • Deakin University
    ‪5 min drive‬
  • Chadstone Shopping Mall
    ‪10 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪33 min drive‬

Room options

View all photos for Two Bedroom Apartment

2 bedrooms, minibar, in-room safe, individually furnished

Two Bedroom Apartment

  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Apartment

2 bedrooms, minibar, in-room safe, individually furnished

One Bedroom Apartment

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Two Bedroom Apartment

2 bedrooms, minibar, in-room safe, individually furnished

Executive Two Bedroom Apartment

  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Accessible Two Bedroom Apartment

2 bedrooms, minibar, in-room safe, individually furnished

Accessible Two Bedroom Apartment

  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Studio

42-inch LCD TV with cable channels, TV, DVD player

Executive Studio

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible One Bedroom Apartment

2 bedrooms, minibar, in-room safe, individually furnished

Accessible One Bedroom Apartment

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Accessible One-Bedroom Apartment

  • Sleeps 2

View all photos for Two Bedroom Apartment

Full-sized fridge, microwave, stovetop, dishwasher

Two Bedroom Apartment

  • Sleeps 4

View all photos for One Bedroom Apartment

Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher

One Bedroom Apartment

  • Sleeps 2

Two-Bedroom Accessible Apartment

  • Sleeps 4

View all photos for Studio Executive

42-inch LCD TV with cable channels, TV, DVD player

Studio Executive

  • Sleeps 2

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About this property

Quest Mont Albert

Suburban aparthotel units with kitchens and furnished balconies
A fitness centre, a snack bar/deli and self parking are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site. Each apartment has 2 bedrooms and offers free WiFi and a DVD player. Guests will find a kitchen with a fridge, a stovetop, a microwave and a dishwasher.
Quest Mont Albert offers 91 accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. Each accommodation is individually furnished. 42-inch LCD televisions come with premium cable channels. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quest Mont Albert. During your stay, you'll be within walking distance of Box Hill Hospital. Enjoy features like free WiFi in public areas, plus a gym and a snack bar/deli. Built in 2019, this luxury aparthotel has 91 apartments over 4 floors. This property offers pet-friendly amenities, such as food and water bowls. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a furnished balcony
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • 14 minutes by car from Melbourne Cricket Ground and 14 minutes from Collins Street
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Public spaces have free WiFi. Business amenities include a business centre, a meeting room, and limo/town car service. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, a terrace, and a vending machine are also featured at the luxury Quest Mont Albert. The aparthotel can provide concierge services and a complimentary food/drink shopping service. Parking is available for a fee.

This 4.5-star Melbourne aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 1:00 PM.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Secured, covered parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Dining

  • Daily continental breakfast available 7:00 AM to 1:00 PM for a fee: AUD 25 for adults and AUD 10 for children
  • Limited room service
  • Minibar
  • Snack bar/deli

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player

Outdoor areas

  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 30 kg per pet
  • Fee: AUD 45 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Deposit: AUD 300 per stay
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the suburbs
  • Near a metro station
  • Near a train station

Things to do

  • Bicycle rentals
  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 4 floors
  • 91 units
  • Banquet hall
  • Bicycle rentals
  • Built in 2019
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.55 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: AUD 45 per pet (varies based on length of stay), plus a deposit of AUD 300 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 25 for adults and from AUD 10 for children
  • Airport shuttle fee: AUD 120 per vehicle (one way)
  • Covered self-parking fee: AUD 20 per night (in/out privileges)
  • Pet deposit: AUD 300 per stay
  • Pet fee: AUD 45 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 1.55 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Quest Mont Albert offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mont Albert Quest
Quest Apartment Mont Albert
Quest Mont Albert
Quest Mont Albert Whitehorse
Quest Mont Albert Apartment
Quest Mont Albert Aparthotel
Quest Mont Albert Mont Albert
Quest Mont Albert Aparthotel Mont Albert

Reviews

Quest Mont Albert Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 211 out of 402 reviews
Rating 8 - Good. 153 out of 402 reviews
Rating 6 - Okay. 25 out of 402 reviews
Rating 4 - Poor. 6 out of 402 reviews
Rating 2 - Terrible. 7 out of 402 reviews

Reviews

8/10 Good

Kerry-anne

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and helpful. Convenient to have parking within the hotel complex - public transport at front door also. Extra star would have been given if LF/GF options available with breakfast. Some disruption due to renovations in building during stay, but well managed.
Stayed 9 nights in May 2025

10/10 Excellent

Meng

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

stacey

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service and host even though I had to ring a few times they were patient and informative
Stayed 1 night in Apr 2025

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities
We were on the ground floor, and it was noisy because the room was adjacent to the roadway and the trams. Someone left the doors to the outdoor area open before we arrived, and it had rained and wet the carpet in the room in front of the doors. Not ideal.
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room with excellent amenities. Great off-street underground car park. Within easy walking distance to shops and cafe.
Stayed 3 nights in Jan 2025

6/10 Okay

Rachael

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
We had a pet room. It was not very clean, persistant odour. The hygiene was not good, stains on tiles in bathroom from previous tenants. Carpet was very old and dirty on foot. Poor water pressure from shower. Faculty TV. If only proper investment to maintain the property matched what is charged. Not fully sound proofed, we had pipes next to our room, with running water noise. We could hear everything in the hallway. Location was great. Good to bring dogs along. Spacious room. Close to transport. Easy parking. Service did their best.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

David

Travelled with family
Liked: Amenities, property conditions & facilities
Apartment wa comfortable, clean and well-equipped. Common areas / lift were less clean. Good cafes within easy walking distance, but no nearby evening dining.
Stayed 3 nights in Dec 2024

10/10 Excellent

Meng

Liked: Cleanliness, room comfort

Always good with the welcoming greetings.

Stayed 3 nights in Nov 2024

6/10 Okay

Neil

Stayed 4 nights in Oct 2024

6/10 Okay

Jennifer

Business traveller
Liked: Cleanliness, amenities, room comfort
Apartment was large, comfortable and clean although dated. Lobby area and staff felt a little disorganized
Stayed 2 nights in Oct 2024

8/10 Good

Sanjay

Liked: Cleanliness, property conditions & facilities
Good spacious rooms and clean bathrooms Great service from hotel staff There was a strong tobacco smell in the rooms The staff did their best to work around limitations
Stayed 2 nights in Oct 2024

10/10 Excellent

JIECHUN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a good location and rooms are nice.
Stayed 3 nights in Sep 2024

10/10 Excellent

Avril

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable apartment. Friendly efficient staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Ran

Travelled with family
Liked: Cleanliness, amenities, room comfort
The room is big with cooking facility, has daily room service which is better than most apartments. The hotel staff is friendly and helpful, it was easy to arrange late check in since our flight was delayed
Stayed 3 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Rupert

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jo

Travelled with group
Liked: Cleanliness, amenities
The reception was excellent. The staff couldn't have been more helpful and welcoming. Thank you
Stayed 2 nights in Aug 2024

6/10 Okay

Scott

Stayed 2 nights in Aug 2024

10/10 Excellent

Kumutha

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Melbourne. Have stayed here several times. Great service and they are so helpful. Love the personal touches. Always a lovely note. The apartment has everything you need to make for a comfortable stay. My preferred place to stay when I am in Melbourne.
Stayed 3 nights in Jul 2024

10/10 Excellent

Peter

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Quest is easy quiet location with clean rooms and friendly staff
Stayed 5 nights in Jul 2024

8/10 Good

Richard

Business traveller, Travelled with partner
Liked: Cleanliness
Met our requirements for proximity
Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant, friendly and helpful staff. Great location for public transport and nearby shops and restaurants
Stayed 5 nights in Jul 2024