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Nightelier Carrum Downs Sands Hotel

4.0 star property
VIP Access

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Photo gallery for Nightelier Carrum Downs Sands Hotel

Lobby lounge
Exterior
Children’s play area – outdoor
Studio Twin Queen | Laptop workspace, iron/ironing board, rollaway beds, free WiFi
Gym

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
71 Hall Rd, Carrum Downs, VIC, 3201
  • Place, Wilton Bushland Reserve
    ‪14 min walk‬
  • Place, The Pines Flora and Fauna Reserve
    ‪4 min drive‬
  • Place, Crown Casino
    ‪46 min drive‬
  • Airport, Melbourne, VIC (MEB-Essendon)
    ‪63 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio Queen

Studio Queen | Laptop workspace, iron/ironing board, rollaway beds, free WiFi

Studio Queen

9.6 out of 10
Exceptional
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Twin

Studio Twin | Laptop workspace, iron/ironing board, rollaway beds, free WiFi

Studio Twin

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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Family Suite | Laptop workspace, iron/ironing board, rollaway beds, free WiFi

Family Suite

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Queen Suite

Queen Suite | Laptop workspace, iron/ironing board, rollaway beds, free WiFi

Queen Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Twin Queen

Studio Twin Queen | Laptop workspace, iron/ironing board, rollaway beds, free WiFi

Studio Twin Queen

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Nightelier Carrum Downs Sands Hotel

This hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and express check-out are on-site.
Nightelier Carrum Downs Sands Hotel offers 55 accommodations with an iron/ironing board and free toiletries. This accommodation is furnished with double sofa beds and desk chairs. 55-inch Smart televisions come with digital channels and Netflix. This Melbourne hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Nightelier Carrum Downs Sands Hotel. During your stay, you'll be within walking distance of Wilton Bushland Reserve. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a lift, a terrace and an ATM
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 2-minute drive from Wilton Bushland Reserve and 5 minutes from Trueman Reserve Leash Free Area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Nightelier Carrum Downs Sands Hotel also features a terrace, a picnic area, and coffee/tea in common area. Self parking is free.

Smoking is allowed in designated areas at this 4-star Melbourne hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: AUD 12 to 22 for adults and AUD 12 to 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Shopping

Family friendly

  • In-room sofa bed
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lift
  • Raised toilet seat
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 12 to 22 for adults and AUD 12 to 22 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Sands Hotel by Nightcap Plus
The Sands by Nightcap Plus Hotel
The Sands by Nightcap Plus Carrum Downs
The Sands by Nightcap Plus Hotel Carrum Downs

Nightelier Carrum Downs Sands Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 245 out of 337 reviews
Rating 8 - Good. 67 out of 337 reviews
Rating 6 - Okay. 9 out of 337 reviews
Rating 4 - Poor. 8 out of 337 reviews
Rating 2 - Terrible. 8 out of 337 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Kiara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and modern rooms, friendly helpful staff with 24 hour reception cover, really great value breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

jamie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice room, fantastic food available through room service
Stayed 1 night in Nov 2025

10/10 Excellent

Threasa

Liked: Cleanliness, amenities, property conditions & facilities
Excellent rooms , super clean beds and pillows, nice facilities and Location. Awesome staff , out Tv was not working and the reception came in 5 minutes and was resolved. Also nice breakfast next door at the sands
Stayed 1 night in Nov 2025

10/10 Excellent

shane

Stayed 2 nights in Nov 2025

10/10 Excellent

Brent

Liked: Property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Sarah

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Always a great stay. Clean, comfortable, friendly staff and great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great clean rooms, good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room staff excellent quiet area
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

10/10 Excellent

Sarah, East Hills

Stayed 7 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had to make changes to our plans at short notice meaning extending our stay unexpectedly. The staff were excellent accommodating the change so that we could keep our existing room etc with minimal disruption. Everyone was friendly and helpful throughout.
Stayed 6 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Manveer singh

Travelled with family and small children
Disliked: Property conditions & facilities
We had room 224 it had shared access with room 223. We could hear doors banging loudly throughout night & loud noisy sounds from appliances throughout night. On top the bathroom had a glass window with no blinds & a glass sliding door that opens into bedroom through which light from street lights & adjacent buildings entered the room all night & a long window over the beds had only a roller blind which didn’t cover the whole window & made the room well lit. It was so hard to sleep with light & noise entering room from all around.
Stayed 1 night in Sep 2025

10/10 Excellent

Mr Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times and it has been good value for money, but have noticed the prices are starting to creep up.
Stayed 1 night in Sep 2025

10/10 Excellent

sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean friendly and cost effective
Stayed 2 nights in Sep 2025

10/10 Excellent

shane

Stayed 1 night in Sep 2025

6/10 Okay

Juana

Travelled with partner
Ok for a night
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Stayed 4 nights in Aug 2025

10/10 Excellent

Dezzy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you're welcomed with a smile you know you're off to a good start, but the service and standard of our room only got better! Highly recommend 👌
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sharon

Clean rooms comfortable bed and friendly helpful staff food was awesome too
Stayed 2 nights in Aug 2025

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations. Would definitely come bakck and stay again. The most comfortable bed and friendly staff.
Stayed 4 nights in Aug 2025

8/10 Good

Dean

Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked last minute and was able to get a room on the 2nd floor with a balcony. Staff were very helpful, friendly and a 24hr front desk was great, plus a free coffee machine at reception. Bed was soooo comfortable! Loved it
Stayed 2 nights in Aug 2025