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Sheraton Melbourne Hotel

5.0 star property

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Suite, 1 Bedroom, City View (Corner) | View from room
2 bars/lounges, cocktail bar
Daily buffet breakfast (AUD 43 per person)
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Suite, 1 Bedroom, City View (Corner) | Living room | 40-inch LCD TV with cable channels, TV, iPod dock

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
27 Little Collins Street, Melbourne, VIC, 3000
  • Place, Parliament House of Victoria
    ‪2 min walk‬
  • Place, Princess Theatre
    ‪3 min walk‬
  • Place, Melbourne Central
    ‪8 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

8.6 out of 10
Excellent
(16 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | View from room

Room, 2 Double Beds, City View

7.8 out of 10
Good
(10 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Garden View

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View (Corner, Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, City View (Corner, Balcony)

8.0 out of 10
Very good
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View (Corner)

40-inch LCD TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed, City View (Corner)

  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View (Corner)

Suite, 1 Bedroom, City View (Corner) | View from room

Suite, 1 Bedroom, City View (Corner)

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View (Corner)

Room, 2 Double Beds, Garden View (Corner) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Garden View (Corner)

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

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About this property

Sheraton Melbourne Hotel

Luxury hotel with full-service spa and bars/lounges
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a sauna. Housekeeping is available on request.
Sheraton Melbourne Hotel offers 174 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Sheraton Melbourne Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Collins Street. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy international cuisine while dining at Little Collins Street
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with deep-tissue massages, facials or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the location and the breakfast
  • Steps from Parliament House of Victoria and 3 minutes on foot from Princess Theatre
Sheraton Melbourne Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A 24-hour fitness centre, a sauna, and a rooftop terrace are also featured at the luxury Sheraton Melbourne Hotel. Parking is available for a fee.

This 5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Little Collins Street – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Terrace Bar – This cocktail bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (AUD 35 per night)
  • Valet parking on site (AUD 70 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 43 for adults and AUD 21.50 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Little Collins Street
  • Terrace Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 90.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 43 for adults and from AUD 21.5 for children
  • Self-parking fee: AUD 35 per night
  • Valet parking fee: AUD 70.00 per night
  • Rollaway bed fee: AUD 90.0 per night
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Sheraton Melbourne
Melbourne Sheraton
Melbourne Sheraton Hotel
Sheraton Hotel Melbourne
Sheraton Melbourne
Sheraton Melbourne Hotel
Sheraton Melbourne Hotel Hotel
Sheraton Melbourne Hotel Melbourne
Sheraton Melbourne Hotel Hotel Melbourne

Sheraton Melbourne Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Evangelia

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and excellent service. Welcome drink was a surprise but very welcome. The room was clean and nicely furnished. We will definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very good and went out of their way in providing great service
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Yvonne, Quartz Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Everything-I will be back
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Kenneth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We thought the main restaurant at breakfast was NOWHERE NEAR what we would expect at a Sheraton. Perhaps 1 to 2* level. Looked like the staff just rolled up out of bed without any thought of how they should look. Both the make and female staff were mostly ungroomed in appearance. We ordered boiled eggs for one of us and an omelette for myself. The presentation was zero.
Stayed 1 night in Aug 2025

10/10 Excellent

Alice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central Great spa and pool
Stayed 4 nights in Jun 2025

8/10 Good

Glenn

Stayed 1 night in Jun 2025

10/10 Excellent

Agnieszka

Stayed 1 night in Jun 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the top end of town. Property a bit dated
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at the Sheraton; clean, staff were great, comfotable rooms and best buffet breakfast we've ever had. Looking forward to coming back.
Stayed 1 night in Jun 2025

8/10 Good

Katie

Liked: Cleanliness, amenities, property conditions & facilities
excellent location
Stayed 2 nights in May 2025

10/10 Excellent

George

Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service were excellent - there were a couple of hickups but the staff delt with them well.
Stayed 2 nights in May 2025

8/10 Good

Saurabh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good property, great location at the east end of the cbd. We had a very comfortable stay. Only feedback would be the indoor pool water bring very cold. Secondly, having options for firmer bedding and pillows would really improve guest experience. The mattress in the room was sagging and wobbly at best and pillows were just too soft.
Stayed 8 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Perfect romantic getaway
Stayed 1 night in Apr 2025

8/10 Good

Maria, Essendon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Debbie

Travelled with family
Liked: Cleanliness, staff & service
Was very convenient to stay at.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. We normally stay further down Collins Street but due to the F1 we’re unable to stay in our usual hotel. We were pleasantly surprised by the friendly staff, the great food and the comfortable rooms. Also, it was much quieter meaning we had a restful stay. We will certainly be returning to Sheraton Melbourne. LOVED IT!
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, great staff check in and check out very smooth. Terrible view of building next door with view directly into tradies staff room, that was left with lights on all night, was a little confronting when opening the curtains seeking some natural light in the morning to be caught eye to eye with a fellow in a high vis vest!
Stayed 3 nights in Mar 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic accommodation and staff
Stayed 1 night in Mar 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
The staff throughout the business were fantastic. In house restaurant food for breakfast and dinner dining was outstanding. No need to eat out if you don't want to. Only let down was quality of the towels in the bathroom. Room itself was a great size as was the bathroom. Great bed and heaps of desk space for working if required. Will definately look to stay here again next time we visit.
Stayed 3 nights in Feb 2025