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Aparthotel

Spencer Street Apartments

4.0 star property

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Photo gallery for Spencer Street Apartments

A cityscape view from a high-rise balcony with a wooden table and chairs, a vase with flowers, and a clear glass railing.
A nighttime cityscape with a tall building featuring multiple balconies and lit windows. Streetlights and vehicle headlights create starburst effects.
A hotel room with a large bed, a city view, and a painting on the wall.
A modern living room with a gray sofa, a wooden coffee table, and a dining area with a wooden table and chairs.
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
392 Spencer Street, West Melbourne, VIC, 3003
  • Place, Queen Victoria Market
    ‪7 min walk‬
  • Place, Marvel Stadium
    ‪9 min walk‬
  • Place, Melbourne Central
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪18 min drive‬

Room options

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About this property

Spencer Street Apartments

Along with an indoor pool, this smoke-free aparthotel has a fitness centre and self parking. WiFi in public areas is free. Other amenities include laundry facilities and express check-out. Each apartment provides a kitchenette with a fridge, an oven, a stovetop and a microwave. Comforts include a Select Comfort bed and Egyptian cotton sheets, and guests will also find conveniences, such as a washer/dryer and a dining area. Weekly housekeeping is available.
Spencer Street Apartments offers 15 air-conditioned accommodations with washers/dryers and complimentary bottles of water. Rooms open to balconies. This individually furnished accommodation has separate sitting areas and includes desks. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Accommodation at this 4-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access. 55-inch Smart televisions come with satellite channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include an indoor pool and a fitness centre.
During your stay at Spencer Street Apartments, you're just a quick walk from Marvel Stadium. Features include free WiFi in public areas, plus an indoor pool and a gym. Built in 2018, this upmarket aparthotel has 15 apartments. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer and a balcony
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include laundry facilities and a lift
  • On-site recreation includes a gym
  • Within a 15-minute walk of Marvel Stadium and Melbourne Central
Spencer Street Apartments offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. Spencer Street Apartments also features laundry facilities, express check-out, and a lift. Parking is available for a fee.

This 4-star Melbourne aparthotel is smoke free.

Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night)
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch Smart TV with satellite channels

Outdoor areas

  • Balcony

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Free bottled water
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Weekly housekeeping

Location highlights

  • In a business district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 15 units
  • 2 buildings
  • Built in 2018
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: AUD 25
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 25
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 8 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 25 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 8 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Spencer Street Apartments Apartment West Melbourne
Spencer Street Apartments West Melbourne
Spencer s West Melbourne
Spencer Street Apartments Aparthotel
Spencer Street Apartments West Melbourne
Spencer Street Apartments Aparthotel West Melbourne

Spencer Street Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 131 out of 240 reviews
Rating 8 - Good. 76 out of 240 reviews
Rating 6 - Okay. 19 out of 240 reviews
Rating 4 - Poor. 6 out of 240 reviews
Rating 2 - Terrible. 8 out of 240 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Sarah

Disliked: Cleanliness, check-in, communication, listing accuracy
Listing not accurate, room very small & photos were not accurate representation of space. Carpark is a block away & our room type wasn’t ‘eligible’ to use the pool & gym facilities. Hallway stunk like food the minute you exit the lift.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, check-in, communication, listing accuracy
Comfortable bed, easy to find, excellent communication, easy walking
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Rina

Liked: Cleanliness, amenities, property conditions & facilities, communication
A nice apartment with all the things needed to feel at home. Washer and dryer was handy and so was having a kitchen to cook some basic meals. There was AC in the living room but none in the bedrooms which proved to be a bit challenging during days that were quite hot. Only one electric fan provided - I would recommend to put 1 in each room. The location was very convenient for what we needed. Would recommend to replace the rug and couch in the living room as these are both lookiing a bit ragged.
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved staying at Spencer street apartments and will be coming back in the future.
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Trevor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Only one lift was working at check-in, which isn't ideal to fit everyone together to get to our floor with everyone needing that lift
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, amenities, communication
The personnel were so nice! They waited late for us, and we're incredibly helpful. Having a manned reception desk made things very smooth. The flat is clean and simple and has a great view; everything we needed. Really happy with our stay.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Marilyne

Liked: Amenities, property conditions & facilities, communication
Bed lamp in bedroom didn’t go. Both toilets were absolutely filthy, extremely unhygienic.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Hidenobu

Disliked: Cleanliness, room comfort, communication
ショートステイだとジムは使えないと言われました。最初から正しい情報をだしてほしいです
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Farhana Naz

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had an amazing stay. Friendly staff with loads of knowledge to share being our first time to visit Melbourne.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment with easy access to the city and transport. Very safe and secure place.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Parker

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super spacious and a great price. Easy check-in and check out. Appreciated the free upgrade
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Garry

Liked: Cleanliness, room comfort
Disliked: Communication

Disappointing and not 4 star

We were very disappointed when we first walked in the apartment. The apartment itself was listed as a superior apartment and was in a completely different building and 200m walk away from the check-in at 392 Spencer St. Some of the furniture in the room had chips/damage and tardy although the positives are that the room had a washer/dryer, full sized fridge and a decent sofa and was a decent size. The bathrooms were both well equipped with fantastic showers with hot water and strong pressure. However, the bedrooms are very small and the King Sized bedroom was actually two single beds pushed together and there was no room to get into the bed from one side..
Stayed 7 nights in Jul 2025
Verified

6/10 Okay

Claire

Liked: Cleanliness, property conditions & facilities, communication
The apartment was great and clean however we booked and stayed at this accomodation because it stated there was a pool. We were advised we didn’t have access to the pool because we were in a one bedroom apartment and the kids were very upset. I would have booked elsewhere if I’d known.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Hon Kei

Liked: Cleanliness, amenities, communication
> I really enjoyed my stay at this hotel— the view was spectacular and the room facilities were modern and clean. However, I found that the kitchen utensils were a bit limited, especially the cooking pots, which made meal preparation a little difficult. Also, the mattress was quite soft and made it hard to get a comfortable night’s sleep. > >I hope the hotel can consider these points for future improvements, but overall it was a pleasant experience.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

MICHAEL

Liked: Cleanliness, room comfort, communication
Enjoyed the stay. One downside was as soon as you come out of your room into hallway smelt like an Indian Restaurant.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, room comfort, communication
It was good
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Peta Bronwyne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our stay
Stayed 5 nights in Apr 2025
Verified

2/10 Terrible

Shane

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The communication was terrible,through lies and deception. We stayed 1 night ONLY because we had to rather then the week we had booked. The bathroom had a lot of mould. lies on having a pool or gym as advertised. Reception and manager were both extremely rude/not friendly, putting the blame on us. Highly wouldnt recommend booking there. Serval families checking in at the same time complained and were disappointed also.
Stayed 6 nights in Jan 2025
Verified

6/10 Okay

Yvette Alexandra

Liked: Communication
The unit was quite spacious, staff welcoming and had everything we needed. Beds comfy but the unit itself smelt like a smoker’s unit. The hallways also stunk. We were there for a funeral and not there for that long so didn’t have an opportunity to ask for a change of unit.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

ANIL

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property , quiet and closer to all landmarks
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked everything
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Ebony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property, we enjoyed our stay. Room was clean, quiet & looked exactly like the photos.
Stayed 2 nights in Nov 2024
Verified

4/10 Poor

Sharon

Liked: Communication
Disliked: Cleanliness, room comfort

Do not stay here.

The images of this place do NOT accurately represent the state it is in. Furniture is in disrepair, floors were sticky, bed linen had stains and HAIR in the beds (not ours!), and we dare not sit on the couch. Added to this, there is no sound deadening, and as it's on Spencer St, the noise all night was crazy loud. When our plans changed, of course they do not refund. For a place that charges almost as much as the Hilton, this place is VERY OVER-RATED. Not recommended.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Scott

Disliked: Cleanliness
Appartment seemed dated, damage had been poorly repaired. Cabinet doors, floor and bathroom could have been cleaned better.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Shmuel

Liked: Cleanliness, amenities, property conditions & facilities
Nice big clean apartment. It was really good that only things are that the power blew mid stay so I lost Wi-Fi connection and half the power outlets didn't work. And the TV isn't great quality and you can only use it for Netflix You can't use it for anything else even on your own accounts. Other than that it was really nice. However it was a bit cramped even though I had many rooms There wasn't a lot of space between cupboards and doors. Swimming pool is nice and hot with a nice sauna. Absolutely spectacular view from the balcony. The apartment came equipped with everything you could need from ironing board to washing machine in the apartment to having a portable fan as well.
Stayed 3 nights in Apr 2024