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The William Suites

4.0 star property

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Photo gallery for The William Suites

Outdoor pool
Library
Breakfast, lunch and dinner served
Library
Exterior

Reviews

3.8 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
199 William St, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪7 min walk‬
  • Place, Bourke Street Mall
    ‪8 min walk‬
  • Place, Queen Victoria Market
    ‪10 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Superior Apartment, 2 Bedrooms, Accessible, 2 Bathrooms

Superior Apartment, 2 Bedrooms, Accessible, 2 Bathrooms | 2 bedrooms, Egyptian cotton sheets, premium bedding

Superior Apartment, 2 Bedrooms, Accessible, 2 Bathrooms

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About this property

The William Suites

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Housekeeping is available on request.
The William Suites offers 2 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature Egyptian cotton sheets and premium bedding. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a hydromassage showerhead.

This Melbourne hotel provides complimentary wireless Internet access. 55-inch Smart televisions come with Netflix. Housekeeping is offered on request and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at The William Suites, you're just a quick walk from Collins Street. An outdoor pool, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include 3 meeting rooms and a lift
  • On-site recreation includes a gym
  • Within a 10-minute walk of Collins Street and Melbourne Central
There's a restaurant on site. The William Suites offers its guests an outdoor pool and a fitness centre. There are 3 meeting rooms available.

This 4-star Melbourne hotel is smoke free.

Little Billy's – This restaurant serves breakfast, brunch, lunch and dinner. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Restaurants on site

  • Little Billy's

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Guest services

  • Housekeeping (on request) (for a fee)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV
  • Netflix

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Late check-in subject to availability
Late check-in fee: AUD 20 for check-in between 10 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The general deposit is payable by PayPal or bank transfer and is due 48 hours prior to arrival.

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 20 for check-in between 10 PM and midnight
  • Cleaning/housekeeping/linen fee: AUD 120 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: PayPal
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM

Property is also known as

William Suites Apartment Melbourne
William Suites Apartment
William Suites Melbourne
William Suites
The William Suites Hotel
The William Suites Melbourne
The William Suites Hotel Melbourne

The William Suites Reviews

Reviews

3.8
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 4 out of 6 reviews

3.0/10

Cleanliness

4.0/10

Staff & service

3.0/10

Amenities

3.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Good location but overall a disappointing stay

Overall the stay was OK but we were slightly disappointed. First, the reviews on the website/app is actually for the whole block/adjacent hotel rather than the actual room so it is misleading. Also on first arrival, we thought people were actually living there - overseas visitors need to be able to call/email the host on arrival to arrange a key pick up (there is no front desk or concierge - note potential roaming charges) - it felt like a short term let of a personal apartment. The drawers and cupboards were full of personal belongings so it did not feel overly comfortable. Other inconvenient things like an empty drink bottle in the kitchen, half eaten ketchup pot and a floppy shower head holder in the master bedroom ensuite is not what you expect when paying so much for a 'suite'. The location, however, was great. It was very close to the central station.
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS IS A SCAM APARTMENT. DO NOT BOOK HERE. The number for the hotel does not answer despite 30+ failed calls to the registered number. Nor do they respond to emails. These are long term rent apartments and it is apparently illegal to rent them out short term. I’m in the middle of the very frustrating process of trying to acquire a refund from them, with no luck, because a refund can not be issued without a response from the hotel. Dead end, dead end, dead end. Save yourself the hassle and DO NOT book this apartment.
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Awe full cleanness, dog hair and human hair in the bed sheet and pillow. No wash machine. There are a lot of other people’s personal item left in the wardrobe. Room don’t have window.
Stayed 5 nights in Feb 2019

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

2/10 Terrible

Seba

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing

we didn’t enjoy our stay 😡 as no one did the sofa bed for the 5th person And I paid for 5 and it was the biggest disappointment ever during our trip to Melbourne 😡😡😡😡 We are unhappy As beds are very smelly And sheets crunchy and microwave so is the Tv not in a working condition and no iron or laundry Not enough towels
Stayed 2 nights in Nov 2018

8/10 Good

Åsa

Liked: Staff & service, property conditions & facilities, room comfort

Perfect location in Melbourne CBD

Perfectly situated if you want to be in the very center of Melbourne. Good sized and nicely furnished apartment with everything you need and the kids loved the rooftop pool (though sometimes a bit too crowded since it is shared with entire building). A small (and pretty expensive) grocery store nearby, also restaurants that serve breakfast in the neighbourhood. Big shopping streets within walking distance as well as the Queen Victoria Market. Smooth check-in and check-out process and all contact with apartment hosts via Whatsup. Only downside really was the cleanliness of the apartment. Bathrooms were not properly cleaned when we moved in, food still in fridge and freezer, old towels hanging in a cupboard, balcony not possible to use since so dirty. Got an apology, but no action or compensation. Also after a few days, there was this terrible smell in one of the bathrooms. The reason was old pipes and the host quickly helped us solve it. All in all, the perfect situation, the nice apartment and the pool outweighs the cleanliness flaws.
Stayed 6 nights in Dec 2018