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Burts Hotel

3.0 star property

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Photo gallery for Burts Hotel

Local cuisine
Interior
Desk, iron/ironing board, free cots/infant beds, free WiFi
Terrace/patio
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Burts Hotel, Market Square, Melrose, Scotland, TD6 9PL
  • Melrose Abbey
    ‪1 min walk‬
  • Abbotsford The Home Of Sir Walter Scott
    ‪3 min drive‬
  • Dryburgh Abbey
    ‪9 min drive‬

Room options

View all photos for Executive Double Room, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Executive Double Room, 1 Bedroom

8.4 out of 10
Very good
(10 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Double or Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Single Room, 1 Single Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Single Room, 1 Single Bed

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Single Room, 1 Single Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Executive Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

Similar properties

Property grounds

Dryburgh Abbey Hotel

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 819 reviews
The price is €117
includes taxes & fees
2 Oct - 3 Oct
Dryburgh Abbey Hotel

About this property

Burts Hotel

Hotel in Melrose with restaurant and bar/lounge
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room and a garden.
Burts Hotel offers 20 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Melrose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Burts Hotel. During your stay, you're just a quick walk from Saint Cuthbert's Way. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include newspapers, a meeting room and a car charging station
  • Steps from Saint Cuthbert's Way and Melrose Abbey
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Burts Hotel also features a terrace, a garden, and room service (during limited hours). Self parking is free.

This 3-star Melrose hotel is smoke free.

On-site venue – This restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 8 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Burts Hotel Melrose
Burts Melrose
Burts Hotel Hotel
Burts Hotel Melrose
Burts Hotel Hotel Melrose

Burts Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 215 out of 299 reviews
Rating 8 - Good. 73 out of 299 reviews
Rating 6 - Okay. 9 out of 299 reviews
Rating 4 - Poor. 0 out of 299 reviews
Rating 2 - Terrible. 2 out of 299 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lesli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Jun 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll stay at this Melrose hotel again.

Everything was good at the hotel, the facilities in the room, nice tea tray, spotless bathroom good shower with easy temperature and flow controls (no problem with wet hands), bed really comfortable. Dinner and breakfast excellent quality food, plenty of choice and service efficient. All staff encountered were courteous and attentive.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Food & Service was excellent. Would definitely go back to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A friendly atmosphere, I have stayed there many times before & will continue to do so in future.
Stayed 2 nights in May 2025

10/10 Excellent

Martin

Business traveller
Liked: Staff & service
The Hotel staff were very helpful when asked to assist us
Stayed 1 night in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean and comfortable room. Mine was at thd back and very quiet. Delicious dinner and breakfast the next day. Amazingly friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and warm atmosphere, superb customer service and excellent food quality. I will definitely stay again. Thanks, Chris.
Stayed 1 night in May 2025

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Fabulous stay. All the staff were friendly kind and helpful. Room clean and comfortable. Excellent food in the restaurant. Will definitely stay again
Stayed 2 nights in May 2025

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay

We always enjoy our time at Burts Hotel, great service and friendly staff, high quality food and a great atmosphere
Stayed 1 night in May 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely nights stay

We stayed at Burt’s the night before commencing our long distance walk along St Cuthbert’s Way. Upon our arrival we were greeted incredibly warmly. My suitcase was carried up to our room - which was very much appreciated. We enjoyed a tasty evening meal & hearty breakfast which ensured an excellent start to our hike. The team were attentive & nothing was too much trouble. I’d recommend Burts to anyone & would happily stay again. Thank you team Burt’s for a lovely nights stay!
Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with lovely staff. Great food and atmosphere
Stayed 1 night in Apr 2025

2/10 Terrible

Justin

Stayed 5 nights in Apr 2025

8/10 Good

William

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well run hotel

Stayed 1 night in Apr 2025

8/10 Good

James Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel great staff
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay in this comfortable and homely hotel. Nice room, comfy bed, great breakfast and shower. Wifi had certain restrictions. I got an email overnight from the National Lottery informing me I had won a prize. I was unable to open and
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay. Comforable room and excellent food.
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great staff and a electric charger
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Glen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here on occasion when working in the area. Always a clean comfortable room and I love the charm of the pub. Great menu, excellent food.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great local hotel and restaurant.

Great little hotel in the lovely village of Melrose. The food at the restaurant/pub was excellent and there was a cozy fire buring away. I booked a single accomodation and the room was on the smaller size but perfect for my needs.
Stayed 2 nights in Nov 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our stay was really comfortable
Stayed 2 nights in Nov 2024

8/10 Good

Ying Sum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024