Comfort Inn Memphis Airport West

2.5 star property

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Photo gallery for Comfort Inn Memphis Airport West

Lobby
Suite King Non Smoking sofabed | Pillow-top beds, desk, blackout curtains, iron/ironing board
Pillow-top beds, desk, blackout curtains, iron/ironing board
Lobby
Room, 1 King Bed, Accessible, Non Smoking | Pillow-top beds, desk, blackout curtains, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
3005 Millbranch Road, Memphis, TN, 38116
  • Graceland
    ‪4 min drive‬
  • Beale Street
    ‪10 min drive‬
  • FedExForum
    ‪10 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪5 min drive‬

Room options

Efficiency, Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(33 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Similar properties

About this property

Comfort Inn Memphis Airport West

Suburban hotel with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Comfort Inn Memphis Airport West offers 92 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Comfort Inn Memphis Airport West gets high marks from our customers. During your stay, you'll be close to Graceland. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 4-minute drive from Graceland and 9 minutes from Beale Street
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Memphis Airport West. Free self parking is available.

This Memphis hotel is smoke free.

Guests are served a free continental breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Country Hearth Hotel Memphis Airport
Comfort Inn Hotel Memphis
Country Hearth Memphis Airport Hotel
Comfort Inn Memphis
Comfort Inn Airport Hotel
Comfort Inn Airport Memphis
Comfort Inn Airport Hotel Memphis

Comfort Inn Memphis Airport West Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 295 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 130 out of 1000 reviews
Rating 2 - Terrible. 154 out of 1000 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean good staff
Stayed 1 night in May 2025

4/10 Poor

Eva

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like this place at all. Hotel is in a sketchy industrial area, with fenced and gated parking. At check-in, we were surprised by a $100 deposit request. Told would take 3 to 4 weeks for a refund if deposit was made by card. Also told no receipt for a cash deposit. Room smelled bad upon entering (like a urine smell). Sink bowl had a crack in it. Toilet seat was crooked. Dirt build up in corners of bathroom floor/moulding. Bathroom floor was tacky, made it feel like whole place was dirty. Reservations were made requesting handicap accessible room for 4 people. Told no handicap available so accommodations were very cramped. Also only had two sets of towels for 4 people. Requested the extra towels and clerk was argumentative, but they were provided next morning. Room was serviced while out for the day, but again only left 2 towel sets and had to go through same senario. Also rug had cigarette holes in it and ceiling appeared to have smoke stains and/or water damages. Supposed to be smoke free room. The free breakfast wasn't the best (eggshellsin eggs, stale bread and pastries). We ate at McDonald's the 2nd morning after checking out. I would not recommend this hotel to anyone.
Stayed 2 nights in May 2025

2/10 Terrible

USHA

Stayed 1 night in May 2025

4/10 Poor

Julie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
NO bugs and a/c worked. Hallway carpets awful and terrible odors inside.check in girl was on personal call entire check in. Was denied extra towels in evening. Tv didn’t work iron board broken shade broken
Stayed 3 nights in May 2025

4/10 Poor

Sara

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Never again

I couldn’t sleep because the ac makes a loud noise room #216 and the room has a bad odor.
Stayed 1 night in May 2025

6/10 Okay

Trisha

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Sasa

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Noisy AC, late B-fast.
Stayed 1 night in Apr 2025

10/10 Excellent

sharonda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

4/10 Poor

Marsha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
General manger was very rude. Our bathrooms was not mop so we explained it to him but he made it clear the the room was clean. Only thing we was asking for housekeeping to mop the bathrooms.
Stayed 2 nights in Apr 2025

4/10 Poor

BriAnne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The halls and room were filthy. Staff was rude and were not accommodating when request for clean wash clothes and towels was made. The bathroom walls were nasty and the shower curtain was torn. Carpet was disgusting.
Stayed 1 night in Apr 2025

10/10 Excellent

Marylin

Liked: Staff & service, property conditions & facilities
It was clean, the area was quiet. Personal checking in and out were courteous.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get what you paid for

The room had a weird smell in it. It wasnt a bad hotel, you get what you paid for. The area isnt a good area. The only close to it to do is Graceland. Lots of businesses around the area had lot cops and their parking lot gated. The hotel parking lot is also gated. They had free wifi and breakfast. They had a gym but its ran down. I wouldnt stay here again mainly because of the area
Stayed 2 nights in Apr 2025

10/10 Excellent

Annette

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Deenna

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The area around the hotel felt a little unsafe. But we had no issues. Front desk attendant was friendly and helpful.
Stayed 1 night in Jan 2025

4/10 Poor

Crystal

Travelled with family
Liked: Staff & service
Disliked: Room comfort
The first room we were placed in smelled like smoke. We were moved to another room that smelled somewhat better but still had an odor. Pillows and bed were uncomfortable. The room was clean though. Outlets didn’t work by the bed to charge Our cellphones.
Stayed 1 night in Apr 2025

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Stayed 2 nights in Apr 2025

4/10 Poor

Anadria

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel, nice service but most times there was no one at the front desk, they came when they heard someone was there but no bell or camera to alert them. Also desk chair back was broken when we got into the room. Also very noisy with street and airport noise. But great breakfast with lots of variety.
Stayed 2 nights in Apr 2025

4/10 Poor

Amy

Stayed 1 night in Mar 2025

10/10 Excellent

Reza

Stayed 1 night in Mar 2025

6/10 Okay

Ben

Stayed 1 night in Mar 2025

10/10 Excellent

Annette

Stayed 1 night in Mar 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Room and interior was very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Sandro

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great overall! Just wish they had drawers to put our clothes in
Stayed 1 night in Mar 2025