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Four Points by Sheraton Memphis Southwind

3.0 star property

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Photo gallery for Four Points by Sheraton Memphis Southwind

Bar (on property)
Suite, Multiple Beds | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Fitness facility
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
4090 Stansell Court, Memphis, TN, 38125
  • Place, Lowrance Road Park
    ‪8 min walk‬
  • Place, Shoppes At Hacks Cross
    ‪17 min walk‬
  • Place, Graceland
    ‪20 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(127 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds

8.8 out of 10
Excellent
(75 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Memphis Southwind by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,003 reviews
The price is €79
includes taxes & fees
25 Jan - 26 Jan
Holiday Inn Express Hotel & Suites Memphis Southwind by IHG

About this property

Four Points by Sheraton Memphis Southwind

Hotel in Memphis with free local area shuttle and fitness centre
A fitness centre, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
Four Points by Sheraton Memphis Southwind offers 93 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Memphis Southwind. During your stay, you'll be within walking distance of Shoppes At Hacks Cross. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a 24-hour business centre, meeting rooms and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Shoppes At Hacks Cross and a few minutes from Lowrance Road Park
  • Free local-area shuttle service
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. You can enjoy a drink at the bar/lounge. A free area shuttle within 5 miles is available. A fitness centre, a terrace, and laundry facilities are also featured at the business-friendly Four Points by Sheraton Memphis Southwind. Free self parking is available.

This 3-star Memphis hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Pinwheels Bar & Grill – On-site restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 miles
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 4 to 10 per person
  • A bar/lounge

Restaurants on site

  • Pinwheels Bar & Grill

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4 to 10 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Memphis
Four Points Memphis Southwind
Four Points Sheraton Memphis Southwind
Four Points Sheraton Southwind
Four Points Sheraton Southwind Hotel
Four Points Sheraton Southwind Hotel Memphis
Four Points Southwind
Sheraton Four Points Memphis
Sheraton Memphis Southwind
Sheraton Southwind Memphis
Four Points Sheraton Memphis Southwind Hotel
Four Points by Sheraton Memphis Southwind Hotel
Four Points by Sheraton Memphis Southwind Memphis
Four Points by Sheraton Memphis Southwind Hotel Memphis

Four Points by Sheraton Memphis Southwind Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 539 out of 1002 reviews
Rating 8 - Good. 222 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 87 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacklin

Stayed 1 night in Oct 2025

4/10 Poor

tekesha

Liked: Cleanliness
Disliked: Staff & service
They tried putting a smoking fee on me when no one smoked in the room at all not even a lighter was in the room
Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was excellent. Was nice to have normal size bottles of hand soap, lotion, shampoo, conditioner & shower gel. Yay! The chair in the room was a little frayed on the top. Otherwise very comfortable. Nice to a Keurig coffee maker. Room cooling was very comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

glenn

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and informative
Stayed 1 night in Sep 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Sonya, Memphis

Stayed 1 night in Oct 2025

8/10 Good

Michelle

Stayed 1 night in Oct 2025

4/10 Poor

Christie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room wasnt very clean. They had no extra pillows when i got a pull out couch that waa angled towards a wall and wouldn't pull out.
Stayed 1 night in Oct 2025

2/10 Terrible

Fredericka

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was terrible, I was switched to 3 different rooms, the internet was down so I couldn’t do my schoolwork which was very inconvenient and frustrating, there was a bug crawling on the bed, I have pictures, and rooms were kinda clean but the restroom had dirt spots in the tub and hair on the toilet
Stayed 2 nights in Oct 2025

10/10 Excellent

andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff good location seemed safe good amenities
Stayed 3 nights in Oct 2025

2/10 Terrible

Kemia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at front desk during my checkin had a very nasty attitude. The room not what it look like online it had an odor. Beds not comfortable something was biting me the bed was squeaky when you lay down or sit on it I will not stay at this hotel again my husband room he booked for our kids was worse with the odor
Stayed 1 night in Oct 2025

6/10 Okay

Jerry

Disliked: Staff & service
Expedia did not pay for the room and it took over two hours dealing with Expedia on line to get it correct
Stayed 1 night in Oct 2025

8/10 Good

Tiffanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk was very pleasant!! Very welcoming...on the other hand when i tried dine in the lady that operated the area seen me come to tue bar,didnt greet me or anything!! Walked away and was gone for loke 15mins. So i jusr ordered me pizza,and got snacks fron the pantry!! Very unprofessional in my book...seemed like she didnt want to be there!! Other than that my overall trip was very pleasant!!!
Stayed 2 nights in Oct 2025

8/10 Good

Brian

Stayed 4 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Yes and yes. Business facilities and parking good. Website misleading about EV charging availability.
Stayed 1 night in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Safe Clean Nice Staff
Stayed 1 night in Sep 2025

8/10 Good

LoriJo

Liked: Cleanliness
Stayed 6 nights in Sep 2025

10/10 Excellent

C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff at rhe front desk. Quiet, clean and convenient.
Stayed 1 night in Sep 2025

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service
On arriving to the hotel, the room that we were given was already taken. It was extremely awkward, especially for my daughter who went into the room first.
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Holly E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Matthew

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Amazing front desk staff, Dee was especially good and sorted me out breakfast as they were renovating their breakfast space. My issue was I was not informed when booking that the accessible room shares a wall with an elevator and it is very loud all day and night, very loud! Also the pool was filthy, there is scum all around the top tile and the was is so strong with either chemicals or other that it is so cloudy you can’t see your feet.
Stayed 2 nights in Sep 2025

8/10 Good

Devonda

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice also bigger than others I've recently stayed in.
Stayed 1 night in Sep 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Melonie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived to check in, they had given our room away. They gave us a key to a different room which they told us was someone else's room, but they would just have to deal with that later. We went to the room and upon opening the door we found another family's items in the room. Obviously occupied. We went back downstairs, and they had to put us in separate rooms that were not joined. It was a huge inconvenience especially given it was 8:30 when we got to the hotel. The fact we reserved the room, and they just gave it away is just ridiculous. I'm not sure why I expected good service since we were in Memphis, but it was still very upsetting.
Stayed 1 night in Sep 2025

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