Four Points by Sheraton Memphis Southwind

3.0 star property

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Photo gallery for Four Points by Sheraton Memphis Southwind

Exterior
Terrace/patio
Lobby
Suite, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free WiFi
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

View in a map
4090 Stansell Court, Memphis, TN, 38125
  • Place, Lowrance Road Park
    ‪8 min walk‬
  • Place, Shoppes At Hacks Cross
    ‪17 min walk‬
  • Place, Graceland
    ‪20 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪18 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(126 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

8.8 out of 10
Excellent
(75 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Four Points by Sheraton Memphis Southwind

Hotel in Memphis with free local area shuttle and fitness centre
A fitness centre, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
Four Points by Sheraton Memphis Southwind offers 93 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Memphis Southwind. During your stay, you'll be within walking distance of Shoppes At Hacks Cross. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a 24-hour business centre, meeting rooms and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Shoppes At Hacks Cross and a few minutes from Lowrance Road Park
  • Free local-area shuttle service
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. You can enjoy a drink at the bar/lounge. A free area shuttle within 5 miles is available. A fitness centre, a terrace, and laundry facilities are also featured at the business-friendly Four Points by Sheraton Memphis Southwind. Free self parking is available.

This 3-star Memphis hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Pinwheels Bar & Grill – On-site restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 miles
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 4 to 10 per person
  • A bar/lounge

Restaurants on site

  • Pinwheels Bar & Grill

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4 to 10 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Memphis
Four Points Memphis Southwind
Four Points Sheraton Memphis Southwind
Four Points Sheraton Southwind
Four Points Sheraton Southwind Hotel
Four Points Sheraton Southwind Hotel Memphis
Four Points Southwind
Sheraton Four Points Memphis
Sheraton Memphis Southwind
Sheraton Southwind Memphis
Four Points Sheraton Memphis Southwind Hotel
Four Points by Sheraton Memphis Southwind Hotel
Four Points by Sheraton Memphis Southwind Memphis
Four Points by Sheraton Memphis Southwind Hotel Memphis

Reviews

Four Points by Sheraton Memphis Southwind Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 540 out of 1002 reviews
Rating 8 - Good. 225 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 83 out of 1002 reviews

Reviews

8/10 Good

Salinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast ended at 9:30 which was not convenient.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Last minute stay/booking

We checked in late and the lady was on the phone the entire time. She only gave 2 adults 1 room key and did not explain the breakfast package we paid extra for. The lady at breakfast was supper helpful and explained it to us. She was professional and busy seemed to be short handed as it looked as if she was doing 2-3 jobs at once. Overall stay was great, room was clean. Loved having a Keurig and bottle of water in the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

Just a night stay during our travels. Room was nice, clean and convenient to some places to eat and the highway. Was not bad.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and staff where very nice and pleasant
Stayed 3 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and immaculate. The staff overall was good, does not have a dining area that was a drawback, but the rumors were clean immaculate kept up every day clean towels it was. It was very good. I will use them again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Deyunka

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple trip

Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No luggage rack in the room. Would be nice to have a place to sit your suitcase
Stayed 1 night in Aug 2025

8/10 Good

Florence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Chip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Elijah

Stayed 1 night in Aug 2025

4/10 Poor

Fidel, Lawrenceville

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Skip breakfast at the hotel!

The breakfast, that was purchased, was not explained during the check in process. Nor were the hours of the breakfast provided. The furniture in the room was very worn. The room was clean. When we did go to breakfast the next morning, it took a half hour to be waited on & served.
Stayed 2 nights in Aug 2025

10/10 Excellent

Javier

Stayed 1 night in Jul 2025

4/10 Poor

Sharon

Liked: Staff & service
Disliked: Property conditions & facilities
I didn’t like that the toilet flushing handle came off in my hand minutes after I had brought all our luggage in. I had to change rooms. Moved from 122 to 124. After checking everything I discovered the refrigerator wasn’t working. They promised t store my unopened items in the kitchen and would bring another refrigerator before 9an the next morning, 8/2. I reported to management that there wasn’t any hot water. He said the engineer would come and my refrigerator was on its way. Got the refrigerator but still no hot water! I reported no hot water again and still no hot water. No one has spoken to me about the issue with the water. I’m leaving 8/5 by noon. I feel I should be compensated in some kind of way. Sorry I don’t do Luke warm- cool showers or baths. Waiting to hear from you. My bill is $395 and paid in full!!!! Thank you!
Stayed 4 nights in Aug 2025

6/10 Okay

Ashley

Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Jul 2025

10/10 Excellent

Armandy

Travelled with family and small children, Travelled with partner
Liked: Amenities
I was very worried at first after reading reviews and never staying at a Four Points before, but I was pleasantly surprised once checking in. Check in was easy and quick. Staff was very friendly. Room was nice, clean, and appeared newly renovated. TV even accommodated Netflix and other streaming platforms. Only negative things about the room is the water pressure isn’t the greatest and there is only 2 towels and wash rags in the bathroom. Pool was open, it was clean and well kept. Felt amazing after a long drive! Kids and family approved! Restaurants very close as well. Will definitely stay at this hotel chain again.
Stayed 1 night in Jul 2025

8/10 Good

Velma

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Mariah

Stayed 1 night in Jul 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll stay again. This place will be my go to when I come to Memphis
Stayed 3 nights in Jul 2025

6/10 Okay

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the room was nice but no hand soaps or tissues...a few of the folded towels in the bathroom were dirty.
Stayed 1 night in Jul 2025