Hilton Memphis

3.5 star property

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Photo gallery for Hilton Memphis

Breakfast and brunch served, American cuisine
Presidential Suite, 1 Bedroom | Living area | 49-inch flat-screen TV with cable channels, TV, pay films
Lobby
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
939 Ridge Lake Boulevard, Memphis, TN, 38120
  • Place, Lichterman Nature Center
    ‪19 min walk‬
  • Place, The Crystal Shrine Grotto
    ‪19 min walk‬
  • Place, Wolbrecht Tennis Center
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪13 min drive‬

Room options

Room, 2 Double Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 Bedroom

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Bathtub)

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Bathtub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Fitness Room W/Trx - Chin Up Bar)

  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Memphis

Suburban hotel with 24-hour fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Change of towels is available on request
Hilton Memphis offers 405 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include designer toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Memphis. During your stay, you'll be close to University of Memphis. Features include free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi in some public areas
  • Free Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Ridgelake Restaurant
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • 8 minutes by car from University of Memphis and 15 minutes from Wolfchase Galleria
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Hilton Memphis offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

19 meeting rooms and coworking spaces are available. Event space at this hotel measures 29999 square feet (2787 square metres) and includes a conference centre. A terrace, a vending machine, and a garden are also featured at the business-friendly Hilton Memphis. Parking is available for a fee.

This 3.5-star Memphis hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:00 AM and 10:00 AM.
Ridgelake Restaurant – This restaurant specialises in American cuisine and serves breakfast and brunch. A children's menu is available.
Provisions Market – This family restaurant serves breakfast, lunch, dinner and light fare. Open daily.
The Lobby Bar – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free RV/bus/lorry parking on site
  • Uncovered parking on site (USD 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 3.50 to 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Provisions Market
  • Ridgelake Restaurant
  • The Lobby Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Proposal/romance packages
  • Wedding services

Business services

  • 19 meeting rooms
  • Conference centre (29,999 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 27 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 3.5 to 16 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Uncovered self-parking fee: USD 10.00 per night
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Memphis
Hilton Memphis
Memphis Hilton
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
Hilton Memphis Hotel
Hilton Memphis Hotel
Hilton Memphis Memphis
Hilton Memphis Hotel Memphis

Hilton Memphis Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 472 out of 1001 reviews
Rating 8 - Good. 214 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 96 out of 1001 reviews
Rating 2 - Terrible. 95 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Kaitlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will contact customer service
Stayed 2 nights in Oct 2025

4/10 Poor

Jessica

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet needed to be cleaned or something, woke up stuffy throughout the night. Found a chip in the bed. I believe the sheets were cleaned but found a chip crumb in the bed. Fridge had spoiled smell after I turned it on and cut it down so ruined my food Bed is hard. Loud highway traffic you can hear inside the room. Lady who checked us in was not inviting and didn’t tell me about anything with the hotel. I had to ask where the elevators were Hotel has slight musty smell, maybe because it’s so old, even when walking into the room Housekeeping cracked the door and said hello, no knock or anything. This was at 9am. Checkout wasn’t until 11.
Stayed 1 night in Oct 2025

6/10 Okay

Charlene

Travelled with family
Liked: Staff & service
The visit was ok, there was an event and due to the walls being thin the noise was very loud, and the halls smelled of marijuana but nothing the hotel staff could do.
Stayed 1 night in Sep 2025

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed this hotel because the staff is top notch. The restaurant is well run. The staff is so kind. The views are beautiful.
Stayed 2 nights in Oct 2025

2/10 Terrible

Kim

Disliked: Staff & service, property conditions & facilities
I arrived at 3pm to check in. The line was extremely long. We were told the rooms were not ready and to return at 4pm. I returned at 4:10pm. Long line again with only 2 people working the front desk. I was still told no rooms are ready. I waited in the lobby until 5pm. Still no rooms. Remind you i previously paid in full a month ago $200. For 1 noght. I had an event to go to so I went back to the desk and asked for towels so I can go in the ladies room in the lobby to get dressed. I ended up getting naked and washed up in the lobby rest room so i could make it to my event on time. I returned around 9ish and they had me a room ready. The room is dated and the walls need to be upgraded. You have to hold the toilet handle until everything goes down. Just a dated old hotel that need upgraded. Not worth the money
Stayed 1 night in Oct 2025

8/10 Good

Bradley

Stayed 1 night in Sep 2025

4/10 Poor

Nicole

Travelled with group
Disliked: Staff & service, property conditions & facilities
We arrived at 5:30 and there were no rooms available to check in to. There were people everywhere waiting to get a room with nowhere to go. People were in the restrooms trying to change clothes, do hair, and makeup because they had engagements they needed to prepare for. We had to leave to make it to our engagement on time so we were unable to unpack and change clothes before we left. Didn’t get back and check in until 11:00 pm. Wasn’t offered anything but a drink voucher.
Stayed 1 night in Oct 2025

6/10 Okay

Stuart Blake

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Staff was polite. Rooms were not ready at check in so that set us back a few hours. Staff at the Provisions restaurant was incredible. They deserve all of the credit for making our stay better.
Stayed 1 night in Oct 2025

4/10 Poor

William

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rooms were not ready when we arrived. Waited 2 hours, staff not friendly
Stayed 1 night in Oct 2025

2/10 Terrible

Bradley

Disliked: Cleanliness, amenities, property conditions & facilities
stayed in room 614 for 3 nts, they were doing construction on the room above me. i don’t like complaining but it was loud from 9-12
Stayed 3 nights in Oct 2025

6/10 Okay

David R.

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Not a good experience.

Parking seemed safe. The room was clean. There was so much noise for hours...4 or 5 at least during the evening, from 8:30-1:00. I got little sleep. People were yelling and laughing and partying until late hours right outside our room. I will not plan to stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were highly impressed with the quality of the food, as well as the exceptional service provided by both the dining staff and bar. The attention to detail and overall hospitality greatly enhanced our experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Tonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean great service in the eating area
Stayed 1 night in Sep 2025

10/10 Excellent

Brenda

Stayed 2 nights in Sep 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Jeremiah, Fontana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one night stay but enjoyed the room and the staff. Everything was as expected.
Stayed 1 night in Sep 2025

10/10 Excellent

Mack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Sep 2025

8/10 Good

Ross

Stayed 1 night in Sep 2025

6/10 Okay

Kurt

Travelled with family
Disliked: Staff & service
We only dealt with front desk staff at check-in but the were not real happy to great guests.
Stayed 3 nights in Sep 2025

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the nicest hotels in Memphis, the only negative is that there is no in-hotel restaurant for dinner.
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort

Rooms need some updates.

The service wasn't too bad. The people were nice. The room wasn't in the best of shape. The wall paper was torn in places. The door kept jamming. The lamp shade was cracked in multiple places. Overall needs maintenance. For being a Hilton, i expected a better experience.
Stayed 2 nights in Sep 2025

6/10 Okay

Morgan

Travelled with partner
Disliked: Property conditions & facilities
Too expensive for what the place is.
Stayed 1 night in Sep 2025

10/10 Excellent

melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great easy stay off interstate

It was lovely nice pool great staff Benihana across the street Starbucks in lobby . Lobby bar was lovely
Stayed 1 night in Aug 2025

10/10 Excellent

Tuesday

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, more for when you come in for business. But we still loved the stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025