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Holiday Inn Downtown Memphis by IHG

3.0 star property

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Photo gallery for Holiday Inn Downtown Memphis by IHG

Exterior
Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Bar (on property)

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
160 Union Ave, Memphis, TN, 38103
  • Place, Peabody Ducks
    ‪2 min walk‬
  • Place, AutoZone Park
    ‪2 min walk‬
  • Place, Beale Street
    ‪5 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

7.2 out of 10
Good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Downtown Memphis by IHG

Along with a restaurant, this hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a 24-hour business centre, valet parking and a business centre.
Holiday Inn Downtown Memphis by IHG offers 192 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Downtown Memphis by IHG. During your stay, you're just a quick walk from Beale Street. Features include free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Downtown Bar & Grill
  • Buffet breakfast served daily for a fee
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Steps from Peabody Ducks and AutoZone Park
  • Free local-area shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 5 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 6000 square feet (557 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Downtown Memphis by IHG. A free area shuttle within 5.00 mi is available. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Memphis hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Downtown Bar & Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 5 mi
  • Valet parking on site (USD 27 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 17.51 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Downtown Bar & Grill

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 6,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17.51 per person
  • Valet parking fee: USD 27 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Beale
Holiday Inn Beale Hotel
Holiday Inn Beale Hotel Memphis-Downtown St.
Holiday Inn Memphis-Downtown Beale St.
Holiday Inn Downtown Memphis Hotel
Holiday Inn Downtown Memphis
Holiday Inn Beale Street
Memphis Holiday Inn
Holiday Inn Memphis
Memphis By Ihg Memphis
Holiday Inn Downtown Memphis
Holiday Inn Downtown Memphis by IHG Hotel
Holiday Inn Downtown Memphis an IHG Hotel
Holiday Inn Downtown Memphis by IHG Memphis
Holiday Inn Downtown Memphis by IHG Hotel Memphis

Holiday Inn Downtown Memphis by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 309 out of 1004 reviews
Rating 8 - Good. 244 out of 1004 reviews
Rating 6 - Okay. 163 out of 1004 reviews
Rating 4 - Poor. 123 out of 1004 reviews
Rating 2 - Terrible. 165 out of 1004 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Termaine

Liked: Cleanliness, property conditions & facilities
Water took to long to get hot
Stayed 1 night in Jan 2026

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No face towels were in room. Took water a long time to get hot
Stayed 1 night in Jan 2026

10/10 Excellent

TRINICE

Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay.
Stayed 3 nights in Jan 2026

2/10 Terrible

tia

Liked: Staff & service
Disliked: Cleanliness, amenities
The first room apparently had not been cleaned, the bed was not made, the linen from the bed had been thrown in the chair, there was urine in the toilet, the soap dish was just thrown in the sink. I went back to the desk before leaving to go eat and informed the attendant, she asked if I was saying the room was not clean and I said yes it couldn't have been, she then asked if I wanted the linen, but I said no because I paid for a room that should have been up to par. she contacted someone to get the room taken care of and I left the hotel to go eat dinner. Upon arriving back the attendant told me they moved to a new room because there were issues with that room. 2nd room- No heat, it's a negative 1 outside, no hot water, the remote did not work for the TV, by this time it's close to 1:00a.m., we just suffered thru it until we could get up and go home, that room gfelt like outdoors, when you turned the heater on it sounded like a generator running, the thermostat looked like it was born the same year I was 1972, after letting it run for about 45 mins nothing but cold air came out, the water, I let it run for 30 minutes, it never heated up. Miserable was an understatement, I had to put my coat on top of the covers and we tried to sleep basiclly glued to each other, which is why I'm just now voicing my complaints, I had to get home and get warm and sleep most of yesterday, and then they only do valet parking which was $30 for a piss poor stay. I want All my money back!
Stayed 1 night in Jan 2026

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness
The fridge in the room was not working. It was leaking water. The ice machine machine down the hall wasn’t working and we had to have a maintenance person come in to get the heat started.
Stayed 1 night in Jan 2026

8/10 Good

Zhimin

Stayed 2 nights in Jan 2026

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service
Want all guest to pay $30 for valet parking, no staff was even at the front desk had to wait for valet workers to call her then unnecessary attitude. Never again
Stayed 2 nights in Jan 2026

6/10 Okay

Cindy

Liked: Staff & service
We stayed here for the Blues challenge and the best thing about the hotel was the location close to Beale street. Small room, no tv on the first day and no room cleaning on the second. The luggage cart had a flat tire when we arrived and it was still flat 4 days later when we left. We will not be coming back.
Stayed 5 nights in Jan 2026

2/10 Terrible

Brian

The hotel WiFi did not work correctly. My devices
Stayed 4 nights in Jan 2026

10/10 Excellent

Kitress

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2026

4/10 Poor

Ethel

Travelled with family
Disliked: Staff & service, room comfort
No it wasnt people begging
Stayed 3 nights in Jan 2026

6/10 Okay

Brad

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Valet parking was great. Check in was good. Staff was great. Room was hot. Had to switch rooms. New room had problems too with coffee pot not working, refrigerator leaking onto floor and several ceiling tiles missing in bathroom. Beds were comfortable and downtown location was great
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony, Newbern

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome. Room was spotless. Had a little trouble with our hot water but it was a quick fix. Was not expecting to have to pay $30 plus tax for parking tho
Stayed 1 night in Jan 2026

4/10 Poor

Cliff

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They advertise "Free Breakfast" on Expedia. Really it costs a healthy amount per person per morning. There is a woman who "runs" the fake free breakfast area and she will rudely stop you and literally yell at you if you even walk in there. The lighting in the halls is dark and not safe. Wallpaper torn from the walls in some cases. Limited hot water and heating/cooling that worked. Do yourself a favor and avoid this place at all costs!!! I will no longer be using Expedia anymore since they allow a property like this on their sit as an offering.
Stayed 1 night in Dec 2025

6/10 Okay

Louise

Travelled with family
room was in good conditions. staff was prompt in responding to needs during stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Dacorian

Stayed 2 nights in Dec 2025

6/10 Okay

Rafael

Travelled with family
Liked: Cleanliness, staff & service
Everyone was super nice made us feel welcome. The room is a bit rundown. However for the price and location perfect for us.
Stayed 1 night in Dec 2025

6/10 Okay

Carolyn

Travelled with partner
Liked: Staff & service
The parking was $30.00 per day. Valet only !!
Stayed 2 nights in Nov 2025

6/10 Okay

Meredith

Disliked: Staff & service
It was fine, not terrible, but also not great. Valet folks were super nice and fast. Both drop off and leaving both went smoothly. Front desk kept my passport and credit card and told me over and over that they gave it back. I said no, it's not in my bag. She said then it must be in a pocket or something. I said no. I was holding up the line but I couldn't leave my things. Finally she gave them back to me but didn't apologize. I was so stressed out.
Stayed 1 night in Nov 2025

4/10 Poor

Chenoa, Memphis

Disliked: Amenities
Staff was amazing but the property needs work. The ceiling in my bathroom wasn't connected to the wall slabs and the tile was open- scary moment - The hallway leading to my room smelled like smoke-
Stayed 2 nights in Nov 2025

10/10 Excellent

sutangrat

Liked: Cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

Stayed 1 night in Nov 2025

2/10 Terrible

Devin

Stayed 1 night in Nov 2025

4/10 Poor

Shaun

Travelled with group
Liked: Cleanliness, staff & service
The air conditioning did not work. Thermostat was on 60 and the room temperature was 79/80 degrees. We were moved to another room for the second night and it wasn’t much better. We burned up all night both nights.
Stayed 2 nights in Nov 2025