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Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria by IHG

Terrace/patio
Reception
Lobby sitting area
Exterior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk

Explore the area

View in a map
2751 New Brunswick Road, Memphis, TN, 38133
  • Place, Wolfchase Galleria
    ‪6 min walk‬
  • Place, Bellevue Baptist Church
    ‪4 min drive‬
  • Place, Cordova Community Center
    ‪9 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 1 King Bed, Refrigerator

9.2 out of 10
Wonderful
(64 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Premium Room

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Premium Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Room amenity

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room amenity

Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,350 reviews
The price is €93
includes taxes & fees
16 Nov - 17 Nov
Hyatt Place Memphis/Wolfchase Galleria

About this property

Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria by IHG

Hotel with 2 restaurants, 8-minute walk to Wolfchase Galleria
2 restaurants, an indoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, self parking and a business centre are on-site. Housekeeping is available once per stay.
Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria by IHG offers 133 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria by IHG. During your stay, you're just a quick walk from Wolfchase Galleria. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 1-minute drive from Wolfchase Galleria and 6 minutes from Bellevue Baptist Church
Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria by IHG offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 2 meeting rooms. The business-friendly Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria by IHG also features gift shops/newsstands, a picnic area, and concierge services. Parking is available for a fee.

This 3-star Memphis hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Kems Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
I40 Bar & Grill – This café only serves lunch. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 6 per stay)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • I40 Bar & Grill
  • Kems Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 to 25 for adults and USD 0 to 0 for children
  • Covered self-parking fee: USD 6 per stay (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Galleria Memphis
Holiday Inn Hotel Memphis
Holiday Inn Hotel Memphis Wolfchase Galleria
Holiday Inn Hotel Wolfchase Galleria
Holiday Inn Memphis Wolfchase Galleria
Holiday Inn Wolfchase Galleria
Memphis Galleria
Memphis Wolfchase Galleria
Holiday Inn Hotel And Suites Memphis-Wolfchase Galleria
Holiday Inn Hotel Suites Memphis Wolfchase Galleria
Inn Wolfchase Galleria
Holiday Inn Hotel Suites Memphis Wolfchase Galleria
Holiday Inn Hotel Suites Memphis Wolfchase Galleria an IHG Hotel

Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 62 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kenson

Stayed 1 night in Aug 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities
The person checking us in said he would give us complimentary breakfast but did not put us on the list but the women checking in the people eating breakfast was nice enough to honor what he told us and also the ho
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Good but not the best.

I enjoyed my stay during the week, but the weekend was loud. They seem to have hotel parties with kids on the weekends, there was alot of yelling and door slamming on the weekend nights. There was only one elevator working for 6 out of my 7 night stay. My room had a strange smell to it when you walked in, I feel the cleaning staff could do a better job cleaning, there was hair in the room. I had to do my own cleaning, I assume they just spot clean. The staff was very friendly and helpful. There are a lot of food options around, and they are close to the interstate.
Stayed 6 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great! The girl who checked us in was so wonderful and friendly made me feel very welcome. Love everything about the pool and hot tub. The room is super nice and I love how big the shower is 😊 will come back again
Stayed 1 night in Aug 2025

10/10 Excellent

winter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such an amazing stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Odis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of options to eat thats in walking distance from the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Yolanda

Stayed 2 nights in Jul 2025

4/10 Poor

michael, Spring

Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, safe, and quiet
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was taken seriously and a strength. Staff was courteous and ready to help if needed.
Stayed 4 nights in Jul 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast.
Stayed 2 nights in Jul 2025

2/10 Terrible

Kyla

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
I’m writing to formally express serious concerns regarding the unacceptable experience my partner and I had during our recent stay. I am very furious and frustrated, and I also feel discriminated against. Upon arrival, we were made to wait over an hour just to check in, mind you our check in time was at 3:00 pm, but made it around 5:30 pm. Your staff gave us inconsistent and confusing explanations throughout the process. First, my partner was told he couldn’t check in without a confirmation number — which he promptly provided. Then we were told the key card machine was down. Moments later, another staff member claimed the room wasn’t ready. Which was it? The disorganization and lack of communication were completely unprofessional and frustrating. To make matters worse, although check-out was clearly stated as 11:00 a.m., we were repeatedly disturbed by room service knocking at 8:00 a.m. and again at 9:00 a.m., despite the “Do Not Disturb” sign being visibly posted on our door. This disregard for guest privacy and rest is unacceptable. What made the situation even more disappointing was the sense that we were being treated differently because of our age. I am a younger adult, and at times during the interaction, it felt as though we weren’t being taken seriously as if our concerns didn’t matter or we weren’t considered “real” guests. That is not only unprofessional, but discriminatory and unacceptable. We chose your hotel expecting a level of professionalism and hospitality.
Stayed 1 night in Jul 2025

10/10 Excellent

Mto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Stayed 1 night in Jul 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Ann

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ray

Stayed 1 night in Jul 2025

2/10 Terrible

Dawn

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so out dated. The rooms aren't the best. I will never stay there again. Even the luggage racks are broke. Don't waste your money
Stayed 1 night in Jul 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

The manger Cody was awesome
Stayed 2 nights in Jul 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slow flushing toilet

Our stay was fine except the toilet took about 3 minutes to fill up so if you had to flush twice it was a long wait. The toilet had problems when we got there so we had it plunged. The fellow showed up quickly after we called.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ambria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025