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Hotel Indigo Memphis Downtown by IHG

3.5 star property

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Photo gallery for Hotel Indigo Memphis Downtown by IHG

Lobby
Creator video
Exterior
Lobby sitting area
Premium Room, 1 King Bed (Minifridge) | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
22 N B.B. King Blvd, Memphis, TN, 38103
  • Beale Street
    ‪8 min walk‬
  • FedExForum
    ‪10 min walk‬
  • Bass Pro Shops at the Pyramid
    ‪16 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(120 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Minifridge)

Premium Room, 1 King Bed (Minifridge) | Desk, laptop workspace, blackout curtains, iron/ironing board

Premium Room, 1 King Bed (Minifridge)

7.4 out of 10
Good
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications Accessible)

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

7.6 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.0 out of 10
Very good
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(114 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

8.0 out of 10
Very good
(27 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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About this property

Hotel Indigo Memphis Downtown by IHG

Hotel with a seasonal outdoor pool, a short walk to Beale Street
A restaurant, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a seasonal outdoor pool and a 24-hour front desk.
Hotel Indigo Memphis Downtown by IHG offers 118 air-conditioned accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Indigo Memphis Downtown by IHG's great location. During your stay, you're just a quick walk from Beale Street. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Enjoy a bite to eat at Biscuits & Jams, a diner that serves southern cuisine
  • Breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a gift shop
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Within a 15-minute walk of Beale Street and FedExForum
  • Dogs welcome for a fee (restrictions apply)
Hotel Indigo Memphis Downtown by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. There's an onsite 24-hour business centre.

A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Indigo Memphis Downtown by IHG also features gift shops/newsstands, discounted use of a nearby fitness facility, and a front desk safe. Parking is available for a fee.

This 3.5-star Memphis hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 8:00 AM to 1:00 PM and at the weekend from 9:00 AM to 1:00 PM.
Biscuits & Jams – This diner specialises in southern cuisine and serves breakfast, brunch and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 22 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Local cuisine breakfast available for a fee 8:00 AM to 1:00 PM on weekdays and 9:00 AM to 1:00 PM on weekends; USD 6 to 20 for adults and USD 6.50 to 7 for children
  • A restaurant

Restaurants on site

  • Biscuits & Jams

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 6.00 to 20.00 for adults and USD 6.50 to 7.00 for children
  • Self-parking fee: USD 22.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 September and close on 26 May.
  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Memphis Downtown
Indigo Memphis Downtown
Hotel Hotel Indigo Memphis Downtown Memphis
Memphis Hotel Indigo Memphis Downtown Hotel
Hotel Hotel Indigo Memphis Downtown
Hotel Indigo Memphis Downtown Memphis
Hotel Indigo
Indigo
Indigo Memphis By Ihg Memphis
Hotel Indigo Memphis Downtown
Hotel Indigo Memphis Downtown by IHG Hotel
Hotel Indigo Memphis Downtown an IHG Hotel
Hotel Indigo Memphis Downtown by IHG Memphis
Hotel Indigo Memphis Downtown by IHG Hotel Memphis

Hotel Indigo Memphis Downtown by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 834 out of 1617 reviews
Rating 8 - Good. 371 out of 1617 reviews
Rating 6 - Okay. 185 out of 1617 reviews
Rating 4 - Poor. 105 out of 1617 reviews
Rating 2 - Terrible. 122 out of 1617 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, location, very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Jacquelyn

Stayed 2 nights in May 2025

10/10 Excellent

Gregg

Stayed 1 night in Jun 2025

8/10 Good

JEROME

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place overall. I would recommend with caveats. It is very convenient and could be an amazing property and I enjoyed my stay, but as several other people have noted, whoever is managing the property at the current time is letting it slide. My room also had a broken air conditioning unit and I arrived too late and was too tired to go back to the desk and switch rooms, so they need to replace the manager if they hope to stay in contention. Whether everything will be functioning in your room is pretty much apparently a crap shoot right now.
Stayed 1 night in Jun 2025

10/10 Excellent

Jasmine Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. Rooms were clean and stylish. Parking is $22 per night.
Stayed 1 night in Jun 2025

10/10 Excellent

NICHOLAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay great staff.
Stayed 1 night in May 2025

10/10 Excellent

NICHOLAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay both nights.
Stayed 1 night in Jun 2025

8/10 Good

Justin

Stayed 1 night in Jun 2025

2/10 Terrible

Aisha

Travelled with group
Disliked: Cleanliness
I rarely leave reviews, but this stay was so awful I feel obligated to warn others. From the moment we arrived, it was clear this hotel is NOT managed properly. Let’s start with the bathroom — absolutely disgusting. There was dried urine around the toilet like it hadn’t been cleaned in days. Completely unacceptable for any hotel, let alone one that charges like it’s upscale. Next, the front desk staff — or should I say, the invisible front desk staff. The young woman who was supposed to be helping guests was nowhere to be found when we arrived. When she finally appeared, she was behind the counter rearranging her shirt — a shirt that was wildly inappropriate for a professional setting, by the way — and seemed totally uninterested in doing her actual job. Throughout the stay, she was consistently absent any time we needed assistance. We called the front desk multiple times asking for extra towels, and not once did anyone answer. Their website and signage claim “24-hour front desk service,” but that’s clearly a lie. If you need anything after check-in, good luck — you’re on your own. IHG should be ashamed to have this property under its name. We will never stay here again and strongly suggest you look elsewhere if you’re planning a trip to Memphis.
Stayed 2 nights in May 2025

8/10 Good

Reed

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff! Super helpful & nice!
Stayed 1 night in May 2025

8/10 Good

Lily, Houston

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Latoya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice,friendly staff!! The beds were very comfortable and great pool hours. Water was little cold and wasn’t aware of parking charge. But overall still a good experience!
Stayed 1 night in May 2025

6/10 Okay

Joy

Stayed 1 night in May 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, property conditions & facilities
The room was lovely, clean and quiet! Bathroom was excellent with awesome hot water!
Stayed 1 night in May 2025

8/10 Good

Tamara

Travelled with group
Liked: Cleanliness, room comfort

Good for a 2 night stay

Stayed 2 nights in May 2025

6/10 Okay

Christopher

Stayed 2 nights in Mar 2025

10/10 Excellent

Lillian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the walkability. Helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Tammie, Beebe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to many attractions. We loved the retro feel.
Stayed 1 night in May 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good stay, hotel was well situated and in good condition. Only issue with being able to watch TV. Tried everything but could not get full picture. Called desk for advice. They were not able to help.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Hotel Maintenance Issues

We had to change rooms because there was no hot water. The replacement room did not lock and the a/c did not work properly. In addition, there was water seeping through the floor in the room.
Stayed 2 nights in May 2025

10/10 Excellent

Kay, Great Offley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the decor in this hotel. Comfy beds, nice pool and gym has a Peloton.
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Stayed 1 night in May 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Donna, Western Springs

Stayed 1 night in May 2025