Hyatt Place Memphis Primacy Park

3.0 star property

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Photo gallery for Hyatt Place Memphis Primacy Park

Free daily buffet breakfast
Premium bedding, down duvets, in-room safe, desk
Bar (on property)
Lobby
Seasonal outdoor pool, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly

Explore the area

View in a map
1220 Primacy Pkwy, Memphis, TN, 38119
  • Place, Lichterman Nature Center
    ‪8 min walk‬
  • Place, Wolbrecht Tennis Center
    ‪11 min walk‬
  • Place, The Crystal Shrine Grotto
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪14 min drive‬

Room options

Room, Multiple Beds

8.0 out of 10
Very good
(88 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(82 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Specialty)

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Specialty)

7.6 out of 10
Good
(34 reviews)
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 1 King Bed

King Room with Sofa Bed

  • Sleeps 4

Two Double Room with Sofa Bed

  • Sleeps 6

Accessible King Bed/Tub (with Sofa Bed)

  • Sleeps 4

Specialty Two Double Room with Sofa Bed

  • Sleeps 6

Specialty King Room with Sofa Bed

  • Sleeps 4

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About this property

Hyatt Place Memphis Primacy Park

Suburban hotel with free breakfast and free local area shuttle
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and a free area shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Hyatt Place Memphis Primacy Park offers 128 accommodations with DVD players and a safe. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they enjoy the free breakfast at Hyatt Place Memphis Primacy Park. During your stay, you're just a quick walk from Lichterman Nature Center. Enjoy features like free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes on foot from Lichterman Nature Center and a 5-minute drive from Regional One Health East Campus
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Memphis Primacy Park offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 1173 square feet (109 square metres) and includes conference space. The business-friendly Hyatt Place Memphis Primacy Park also features a vending machine, concierge services, and laundry facilities. A free area shuttle within 3 mi is available. For a fee, parking is available.

This Memphis hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt Place Memphis Primacy Park has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 mi
  • Parking on site (USD 7 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,173 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 1 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 7 per day
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 April and close on 31 October.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Memphis Primacy Park
Hyatt Place Primacy
Hyatt Place Primacy Hotel
Hyatt Place Primacy Hotel Memphis Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Primacy Park Hotel
Hyatt Place Primacy Park
Hyatt Place Memphis Primacy Parkway Hotel Memphis
Hyatt Memphis Primacy Parkway
Hyatt Memphis Primacy Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Memphis Primacy Park Memphis
Hyatt Place Memphis Primacy Park Hotel Memphis

Reviews

Hyatt Place Memphis Primacy Park Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 459 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 145 out of 1001 reviews
Rating 4 - Poor. 85 out of 1001 reviews
Rating 2 - Terrible. 94 out of 1001 reviews

Reviews

6/10 Okay

Monette

Business traveller
Liked: Cleanliness
This is a Hyatt, it’s older and my room smelled like cigarette smoke. The staff was polite, it serves its purpose if you need something quick. However, breakfast hours were pretty odd but the time I went downstairs around 9:30 they were shutting everything down.
Stayed 1 night in Aug 2025

8/10 Good

Josh

Stayed 2 nights in Sep 2025

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice place to stay. 2 people when you checked in, only 1 person actually greated you though. The pictures diid make it seem it was bigger than what it actually was. TINY bathroom. Weird that the towels was inside the showers.
Stayed 1 night in Aug 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Shawona

Stayed 4 nights in Aug 2025

10/10 Excellent

Mia

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Tobron

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The staff was very helpful, the lobby was clean and exterior of the building was nice. I didn't have any issues with the breakfast buffet. 1. The room "106" has a floppy shower head that wouldn't allow it to stay up. I had to use a towel under it to keep it up. 2. The desk outlet didn't work. 3. The carpet needs a deep cleaning because there are sticky spots near the refrigerator and desk. 4. The room has a slight musty smell as well which I can only attribute to the carpet. 5. The outlets between the beds are hidden under the night stand. This outlet needs to be on top for guests to utilize for CPAP Machines, Phone Chargers, etc. 6. The glasses in the rooms shouldn't be left out unwrapped after cleaning. The glasses were dirty with finger prints and there was no dish soap in the room to clean them. 7. The iron was missing as well. However... I would stay again. Thank you. .
Stayed 2 nights in Aug 2025

6/10 Okay

Walter, Chadds Ford

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Mike

Stayed 1 night in Aug 2025

10/10 Excellent

Jaylah

Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best especially the breakfast
Stayed 2 nights in Aug 2025

2/10 Terrible

Naomi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpet in the toom had a musty order. I went yo dollar yre to buy carpet deoderizer.
Stayed 1 night in Aug 2025

10/10 Excellent

Darby

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was great and the staff was very friendly especially when it came to my kids. When booking the hotel nothing was noted about needing to put down a $100 deposit or that there was a parking fee to use their parking lot while staying so that should be documented on the booking websites. Other than that we had a fantastic stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel!

Good stay. Pool for the kids was great. Breakfast was good. The only thing is they charge $7 for parking.
Stayed 1 night in Aug 2025

10/10 Excellent

Kesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Arthur

Liked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tran, Westminster

Stayed 2 nights in Aug 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities
Arecine (spelling-front desk) and the breakfast chef were worthy of Kudos. The front desk person working the early Saturday morning shift had no solution for the malfunctioning clock in the room when I reported it. She didn’t budge to replace it and it didn’t seem to matter that a device deemed necessary enough to be included in the room was disfunctional.
Stayed 2 nights in Aug 2025

8/10 Good

Lashanda

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Stayed 4 nights in Aug 2025

6/10 Okay

Robyn

Liked: Staff & service, property conditions & facilities, room comfort

It was decent

My experience was ok. The front desk was nice. However, I had to request another room because my first room had spots on the sheets. Also, the yogurt had a dead bug in it and breakfast that morning.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 2 nights in Aug 2025