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Hyatt Place Memphis/Germantown

3.0 star property

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Photo gallery for Hyatt Place Memphis/Germantown

Exterior
Down duvets, pillow-top beds, desk, blackout curtains
Lobby
Lobby
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
9161 Winchester Rd, Memphis, TN, 38138
  • Place, Mike Rose Soccer Complex
    ‪3 min drive‬
  • Place, Carriage Crossing
    ‪4 min drive‬
  • Place, TPC Southwind
    ‪5 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Down duvets, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(105 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(53 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Down duvets, pillow-top beds, desk, blackout curtains

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Down duvets, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(16 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Down duvets, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Ada King Room With Tub

  • Sleeps 4

King Room

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 5

Hf Queen Sfbd

  • Sleeps 5

King Room With Sofa Bed-High Floor

  • Sleeps 4

Similar properties

Lobby
Hyatt Place Memphis/Wolfchase Galleria
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,401 reviews
The price is €87
includes taxes & fees
27 Jan - 28 Jan
Hyatt Place Memphis/Wolfchase Galleria

About this property

Hyatt Place Memphis/Germantown

Hotel in Memphis with free breakfast and free local area shuttle
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and a coffee shop/cafe. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a seasonal outdoor pool, a business centre and dry cleaning are on-site.
Hyatt Place Memphis/Germantown offers 127 air-conditioned accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with queen sofa beds. Pillowtop beds feature down duvets. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
The free breakfast at Hyatt Place Memphis/Germantown gets good marks from our customers. During your stay, you'll be close to TPC Southwind. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the café
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute drive from Mike Rose Soccer Complex and a few minutes from Shoppes At Hacks Cross
  • Free local-area and shopping centre shuttle service
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Memphis/Germantown offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a coffee shop/cafe on site. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. The business-friendly Hyatt Place Memphis/Germantown also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. An area shuttle within 5 miles and A shopping centre shuttle are free. Self parking is free.

This 3-star Memphis hotel is smoke free.

Guests are served a free buffet breakfast.
Bakery Cafe – This café only serves light fare.
Guest Kitchen – This restaurant serves breakfast, lunch and dinner. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 miles
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe

Restaurants on site

  • Bakery Cafe
  • Guest Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per week (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Hotel Memphis/Germantown
Hyatt Place Memphis/Germantown
Hyatt Place Memphis/Germantown Hotel Germantown
Hyatt Place Memphis/Germantown Germantown
Hyatt MemphisGermantown Germa
Hyatt Place Memphis Germantown
Hyatt Place Memphis/Germantown Hotel
Hyatt Place Memphis/Germantown Memphis
Hyatt Place Memphis/Germantown Hotel Memphis

Hyatt Place Memphis/Germantown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 682 out of 1003 reviews
Rating 8 - Good. 190 out of 1003 reviews
Rating 6 - Okay. 61 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was easy....staff was pleasant.... room was nice, clean and quiet...bed was comfy... breakfast had different choices to eat, everything was fresh.
Stayed 1 night in Aug 2025

8/10 Good

Aushea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, parking, and breakfast were great! The rooms were spacious and comfortable. I would like to point out that the room we stayed in the hotel the door had a latch missing. It was completely taken out of the door frame. Other than that it was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, amenities
Was a great experience nice hotel would visit again and recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Tim

Stayed 1 night in Oct 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Dorothy DaShonn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the hotel was clean and fresh. The dining options were great and breakfast was delicious and nutritious.
Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great and parking was good
Stayed 1 night in Oct 2025

10/10 Excellent

Juweon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best option in this price range for Collierville/Germantown area.
Stayed 1 night in Oct 2025

6/10 Okay

Amir

Business traveller, Travelled with partner
Liked: Property conditions & facilities
The property was decent. The room was clean, spacious, staff were friendly. But I was informed that they don’t have cleaning service on daily bases and only offer every third day when I informed them that my room was not cleaned the following day. I stayed only two nights. The property clearly says daily cleaning service. If I would have known this I would have picked a different property.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 7 days, and found the location to be very convenient to everything in Collierville and Germantown. The room was quiet, staff was friendly and accommodating, and our room was quiet.
Stayed 7 nights in Sep 2025

8/10 Good

Whitney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was so-so, otherwise a great hotel, friendly staff, breakfast was excellent. Charged $3 for bottled water was a bit much but would stay again.
Stayed 1 night in Sep 2025

8/10 Good

Amanda

Stayed 2 nights in Sep 2025

4/10 Poor

Rachal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Alicia

Stayed 1 night in Sep 2025

10/10 Excellent

David, Fayetteville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
desk managers were wonderful and very helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Kameelah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Precious Gem

The staff were nice and helpful. The room was clean and very spacious. The living room area was nice and welcoming for me to relax after a long day of travel and meetings. And the buffet breakfast was welcoming and inclusive to persons with varying diet restrictions. I enjoyed my stay.
Stayed 1 night in Sep 2025

6/10 Okay

Melanie, Sikeston

Travelled with family
Liked: Staff & service
Rooms are older and dingy and are in need of sprucing up. The bathroom is tiny. The room was warm and turning the ac down didn’t seem to help too much. I love the space and the couch area. Breakfast was a hit and had several good choices.
Stayed 1 night in Sep 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandra

Stayed 2 nights in Sep 2025

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Marion

Stayed 2 nights in Sep 2025

8/10 Good

Alastair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little dated but otherwise good

Good hotel but needs updating a little. Great friendly staff lots of parking. Good powerful shower and spacious rooms. Pillows a little flat and empty. Good breakfast with good selection of cereal, we wondered if there were waffles and they went and made some for us. Just missing the American bacon.
Stayed 4 nights in Sep 2025

10/10 Excellent

Agnes

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel. Great Location

Hotel clean. Room very clean and comfortable. Location great. 20 mins from the airport. Staff nice. Overall no complaints. Would definitely stay there again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great, clean hotel. Nice staff
Stayed 1 night in Sep 2025

10/10 Excellent

Keshia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Everyone was really helpful, check in was easy
Stayed 2 nights in Sep 2025