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Southland Casino Hotel

3.0 star property

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Photo gallery for Southland Casino Hotel

4 bars/lounges
Property preview
Premium bedding, pillow-top beds, individually decorated, desk
4 bars/lounges
4 bars/lounges

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
1550 Ingram Blvd, West Memphis, AR, 72301
  • Place, Southland Casino Racing
    ‪6 min walk‬
  • Place, Horton Park
    ‪19 min walk‬
  • Place, Baptist Memorial Hospital Crittenden
    ‪2 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, individually decorated, desk

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(64 reviews)
  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, individually decorated, desk

Deluxe Room, 2 Queen Beds, Accessible

  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, individually decorated, desk

Deluxe Room, 1 King Bed, Accessible

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, individually decorated, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(132 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Southland Casino Hotel

Adults-only hotel with 5 restaurants and casino
This hotel features 5 restaurants, a casino and 4 bars/lounges. Valet parking is free. Additionally, a 24-hour fitness centre, a snack bar/deli and a coffee shop/cafe are on-site.
Southland Casino Hotel offers 300 air-conditioned accommodations with complimentary bottles of water and a hairdryer. This individually decorated accommodation includes dining tables. Pillowtop beds feature premium bedding. 55-inch LED televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Southland Casino Hotel. During your stay, you're just a quick walk from Southland Casino Racing. Free valet parking, 5 restaurants and 4 bars are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free valet parking and self-parking
  • Drinking and dining options include 5 restaurants, a coffee shop and 4 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Services include a porter, luggage storage and limo or town car service
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness, overall comfort and cleanliness
  • 10 minutes by car from Beale Street and 10 minutes from Bass Pro Shops at the Pyramid
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. A casino, a 24-hour fitness centre, and gift shops/newsstands are also featured at the business-friendly Southland Casino Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star West Memphis hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 4:00 AM to 11:00 AM.
Southland Casino Hotel has 5 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 4:00 AM to 11:00 AM for a fee: USD 13 to 20 per person
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 2,300 slot machines
  • 24-hour gym
  • 50 gaming tables
  • Casino (113,000 square foot of space)
  • Sportsbook
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Dining table
  • Free bottled water
  • Limited room service
  • Microwave on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 13 to 20 per person
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • In-room microwave fee: USD 25 per night
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Southland Casino Racing
Southland Casino Hotel Hotel
Southland Casino Hotel West Memphis
Southland Casino Hotel Hotel West Memphis

Reviews

Southland Casino Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1180 out of 1743 reviews
Rating 8 - Good. 289 out of 1743 reviews
Rating 6 - Okay. 118 out of 1743 reviews
Rating 4 - Poor. 71 out of 1743 reviews
Rating 2 - Terrible. 85 out of 1743 reviews

Reviews

4/10 Poor

Rhonda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
That was over whelming. I had to have my identification on me Everytime going into the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean. Spacious room. Friendly staff. Great price. Fun casino. Excellent catfish at casino restaurant. Quiet.
Stayed 3 nights in Aug 2025

10/10 Excellent

Don

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we enjoyed our sray but the bathroom wasnt very clean. Floor and baseboards were dirty in bathroom. Shower wasnt clean.
Stayed 1 night in Aug 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brown water and no compensation

I stayed at this hotel in August 2025 for my mom’s 59th birthday. She was so happy but the happiness soon turned to horror and sadness. The water was brown and you could not take a bath wash your hands or even flush the toilet. My mom was crying about her birthday being ruined. The hotel tried to offer us $25 dollars in free play or $25 dollars in a food vouchers. Now they will not take our calls to discuss with us make this right. The hotel is even hanging up on people. All my mom wanted was a good time this weekend and now we want the hotel to compensate us correctly.
Stayed 1 night in Aug 2025

4/10 Poor

john

Stayed 1 night in Aug 2025

2/10 Terrible

Joel

Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Korey

Stayed 1 night in Aug 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel- casino outside of the city

Great dining options- loved the casino and separate but accessible smoking section … service was great, room was great- we had an awesome overnight stay on our way to the Ozarks!! Spent the day on Beale St then got the heck out of the city to free parking and (not so free lol) entertainment all night! Would 100% visit again!
Stayed 1 night in Aug 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

paul

Stayed 1 night in Aug 2025

10/10 Excellent

Lisa, EUCLID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking is always a plus. Staff are professional and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Aug 2025

10/10 Excellent

Sana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying here and it was superb! The hotel is beautiful and soo clean. The rooms are spectacular and I had a great night's sleep.
Stayed 1 night in Aug 2025

10/10 Excellent

Shanda

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was safe with security at all entrances. So Safety was not a concern. The Free Valet for hotel stay was very nice as well. The all you can eat crab legs on the buffet are great and the fresh made to order pasta was good but the rest of the buffet was a bit lacking. We came in late so I will give some room as the food on the buffet was not being refreshed as they were closing down. That is our fault for going late. I would absolutely stay again and check out the steak house next time as the offerings there looked great. The gaming was also excellent. Most of our group left with some winnings. Excellent selection of games and several tables so finding a spot wasn't hard even on a busy friday night.
Stayed 1 night in Aug 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was really comfortable and they had a good variety of dining options
Stayed 1 night in Aug 2025

10/10 Excellent

ISAAC, Aventura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & safe
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Stayed 2 nights in Aug 2025

10/10 Excellent

Quiaonta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, internet was slow and up and down. Drinks were good , but kinda pricey.
Stayed 1 night in Aug 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025