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Southland Casino Hotel

3.0 star property

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Photo gallery for Southland Casino Hotel

Lobby
Exterior
4 bars/lounges
4 bars/lounges
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1550 Ingram Blvd, West Memphis, AR, 72301
  • Place, Southland Casino Racing
    ‪6 min walk‬
  • Place, Horton Park
    ‪19 min walk‬
  • Place, Baptist Memorial Hospital Crittenden
    ‪2 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, individually decorated, desk

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(64 reviews)
  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, individually decorated, desk

Deluxe Room, 2 Queen Beds, Accessible

  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, individually decorated, desk

Deluxe Room, 1 King Bed, Accessible

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, individually decorated, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(135 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Southland Casino Hotel

Adults-only hotel with 5 restaurants and casino
This hotel features 5 restaurants, a casino and 4 bars/lounges. Valet parking is free. Additionally, a 24-hour fitness centre, a snack bar/deli and a coffee shop/cafe are on-site.
Southland Casino Hotel offers 300 air-conditioned accommodations with complimentary bottles of water and a hairdryer. This individually decorated accommodation includes dining tables. Pillowtop beds feature premium bedding. 55-inch LED televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Southland Casino Hotel. During your stay, you're just a quick walk from Southland Casino Racing. Free valet parking, 5 restaurants and 4 bars are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free valet parking and self-parking
  • Drinking and dining options include 5 restaurants, a coffee shop and 4 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Services include a porter, luggage storage and limo or town car service
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort, spaciousness and cleanliness
  • 6 minutes by car from Mississippi River and 10 minutes from Beale Street
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. A casino, a 24-hour fitness centre, and gift shops/newsstands are also featured at the business-friendly Southland Casino Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star West Memphis hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 4:00 AM to 11:00 AM.
Southland Casino Hotel has 5 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 4:00 AM to 11:00 AM for a fee: USD 13 to 20 per person
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 2,300 slot machines
  • 24-hour gym
  • 50 gaming tables
  • Casino (113,000 square foot of space)
  • Sportsbook
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Dining table
  • Free bottled water
  • Limited room service
  • Microwave on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 13 to 20 per person
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • In-room microwave fee: USD 25 per night
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Southland Casino Racing
Southland Casino Hotel Hotel
Southland Casino Hotel West Memphis
Southland Casino Hotel Hotel West Memphis

Southland Casino Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1219 out of 1781 reviews
Rating 8 - Good. 287 out of 1781 reviews
Rating 6 - Okay. 119 out of 1781 reviews
Rating 4 - Poor. 68 out of 1781 reviews
Rating 2 - Terrible. 88 out of 1781 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Terrence

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was traveling for work and I thought it would be fun to stay at Southland, boy was i wrong. I stayed Monday to Wednesday and all of the restaurants were closed except the bat and buffet which I did not want (needed real food). Everything about this casino was bad, limited table games, dealers and pit bosses made me feel uncomfortable, drinks were ridiculously priced! Worst of all I got a players card and recieved a free $25 table play and when I went to swipe my card for the free play the system was down all day and i never received! There are much better options in this area than this casino for gambling, I do not recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities, room comfort
No breakfast provided. Coffee maker did not work in room.
Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for buffet
Stayed 1 night in Oct 2025

8/10 Good

Yvette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The visit went well. However some of the game table workers were somewhat rude to guests.
Stayed 1 night in Oct 2025

10/10 Excellent

Valencia

Liked: Amenities, property conditions & facilities
Casino
Stayed 3 nights in Oct 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast check in. Clean, comfortable, spacious, quiet room. Seasons cafe breakfast was wonderful, as always.
Stayed 1 night in Oct 2025

10/10 Excellent

Judith, COLUMBUS

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We were treated like royalty. From the Valet to the Bellhop to Registration... they had a separate smoking casino with its own bar and restaurant. Our room was very nice, the food was VERY good... especially the Seafood/Steak Buffet. We will definitely come back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Steven, BARSTOW

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were impeccably, clean and comfortable, frankly, I was surprised how nice the rooms were. The hotel lobby, where the restaurants are located were not smoking and that made it very enjoyable.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Nice room.
Stayed 1 night in Oct 2025

10/10 Excellent

Twonda

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Stayed 1 night in Oct 2025

6/10 Okay

Keith, Fort Polk

Travelled with partner
Liked: Cleanliness, staff & service
They didn’t have my change of reservation in their system. They had me as a no show the day before. Your email took care of any issues after a relatively short delay
Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Stayed 1 night in Oct 2025

10/10 Excellent

Monica

Stayed 1 night in Oct 2025

4/10 Poor

Cindy, Haigler

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had such a good time that we stayed an extra night. The room was perfect. Clean, comfortable and had a great view from the 22nd floor. The casino had every game you've ever seen. The food and room service was so good! We will definitely be back!
Stayed 1 night in Oct 2025

10/10 Excellent

Aziz, Kissimmee

Liked: Cleanliness, staff & service, property conditions & facilities
Great and clean rooms
Stayed 1 night in Oct 2025

8/10 Good

Jeffrey

Liked: Cleanliness
Nice rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Kisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable atmosphere
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Claude L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food
Stayed 1 night in Oct 2025

2/10 Terrible

Maria

Liked: Cleanliness
Disliked: Property conditions & facilities
Set up weird , whole casino weird and confusing.
Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Oct 2025