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City Express Plus by Marriott Mérida

2.5 star property
VIP Access

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Photo gallery for City Express Plus by Marriott Mérida

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Desk, iron/ironing board, free WiFi
Free daily continental breakfast
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Free airport shuttle
  • Laundry
  • Breakfast included
  • Room service
  • Bar

Explore the area

View in a map
Calle 60 No. 346, Mérida, YUC, 97000
  • Paseo de Montejo
    ‪3 min walk‬
  • Yucatan International Convention Center
    ‪6 min walk‬
  • U.S. Consulate General Mérida
    ‪8 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

City Express Plus by Marriott Mérida

Art Deco hotel with free breakfast and free local area shuttle
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and free airport drop-off. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
City Express Plus by Marriott Mérida offers 135 air-conditioned accommodations with complimentary bottles of water and an iron/ironing board. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at City Express Plus by Marriott Mérida. During your stay, you're just a quick walk from Paseo de Montejo. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the pool bar
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Paseo 60 and 5 minutes on foot from Paseo de Montejo
  • Free airport drop-off, casino and theme park shuttle service
City Express Plus by Marriott Mérida offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre, a meeting room, and coworking spaces are available. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly City Express Plus by Marriott Mérida. An area shuttle within 10 kilometres and A free shuttle from the hotel to the airport (available on request) are free. Self parking is free.

This Art Deco Mérida hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
City Express Plus by Marriott Mérida has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free airport drop-off shuttle from 7:00 AM to 10:00 PM at scheduled times and on request
  • Free area shuttle up to 10 kilometres
  • Free bus station shuttle
  • Free casino shuttle
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Fenced pool
  • Free area shuttle
  • Free theme park shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Coworking space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Express Plus Mérida Hotel Merida
City Express Plus Mérida Hotel Mérida
City Express Plus Mérida Hotel
City Express Plus Mérida Mérida
Hotel City Express Plus Mérida Mérida
Mérida City Express Plus Mérida Hotel
Hotel City Express Plus Mérida

City Express Plus by Marriott Mérida Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 513 out of 1003 reviews
Rating 8 - Good. 291 out of 1003 reviews
Rating 6 - Okay. 113 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
It was great! room was beautiful, comfortable bed, great staff.
Stayed 3 nights in May 2025

6/10 Okay

Sim

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Aside from the check-in staff’s inconsistency about the parking, everything else was great.
Stayed 1 night in May 2025

10/10 Excellent

DULCE, Broomfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 3 nights in May 2025

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little problem with ac but in general… excellent..
Stayed 1 night in Apr 2025

10/10 Excellent

Jesus, Birkenhead

Liked: Cleanliness
Great lication
Stayed 7 nights in Apr 2025

10/10 Excellent

miguel

Stayed 1 night in Mar 2025

10/10 Excellent

RIVELINO, MEXICO DF

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Dennis

Liked: Staff & service, room comfort

Disappointed in Marriott

The staff was very nice and helpful. The lobby did not have ac, the pool and rooftop was disgusting. It was so crusty and pool was very dirty! However the gym was great. It was confusing having breakfast, only one part of the area was free breakfast, the other you needed to pay 16$ usd and when it got busy it was chaotic. No ice buckets in the room or anywhere! Marriott should be ashamed!
Stayed 6 nights in Mar 2025

8/10 Good

Delbert

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was comfortable, and the bed was fine. But there was only a heavy comforter. No layers to peel off. The check-in was terrible We had to wait very long in an extremely hot lobby. Then the complement Breakfast was also not much fun because it was so hot in the room
Stayed 1 night in Mar 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel beautiful staff invisible.

The hotel and amenities are great, service wasn’t bad but not what I have received from other hotels on our trip.
Stayed 1 night in Mar 2025

10/10 Excellent

Argenis

Stayed 3 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Clean, comfortable, great location. Certainly stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Paula, Freedom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice machine did not work! Wasnt adviced that in order to use shuttle one needs to sign up ahead of time.
Stayed 2 nights in Feb 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia told us there was a shuttle so. I was disappointed to find out they don't pick you up from the airport.they only take you to the airport after you have stayed.the reason I booked was for the shuttle so I was extremely disappointed about that and paid extra for something I didn't receive.i blame Expedia for that not the Marriott
Stayed 1 night in Feb 2025

8/10 Good

Ryan

Liked: Staff & service, amenities, property conditions & facilities
It is a great location and is walkable to many attractions and restaurants. Rooftop pool provides for perfect sunset views.
Stayed 3 nights in Feb 2025

8/10 Good

Estefano

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It’s a little noisy around
Stayed 2 nights in Jan 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Amenities
All good
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great. Good breakfast
Stayed 3 nights in Feb 2025

10/10 Excellent

Nestor

Stayed 1 night in Feb 2025

8/10 Good

Darlene

Liked: Staff & service
Location is great. The general area is noisy at night, however. There is a club nearby that plays very loud music late at night. Staff were helpful when we needed anything. Some of the towels need to be replaced.
Stayed 1 night in Feb 2025

4/10 Poor

RICARDO

Stayed 3 nights in Jan 2025

10/10 Excellent

Cecilia, Naples

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are very polite and courteous. They make you feel at home! Will definitely stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The exterior window design gives the feel of a tropical environment. Hotel is situated in an Ecco like mall with lush vegetation and waterfalls. Unique sculptures and artifacts flank the exterior.
Stayed 4 nights in Jan 2025

10/10 Excellent

Diane

Liked: Staff & service, amenities, property conditions & facilities
The property is centrally situated. Easy walk to various museums and historic sites, restaurants, shopping and more. Hotel staff is outstanding.
Stayed 5 nights in Jan 2025

4/10 Poor

Gloria

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025