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Hampton Inn by Hilton Merida

3.5 star property

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Photo gallery for Hampton Inn by Hilton Merida

King Suite, Room | Premium bedding, in-room safe, desk, blackout curtains
Delicatessen
Reception
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Calle 20-A #288, x 5-a, Colonia Xcumpich, Mérida, YUC, 97204
  • Place, Yucatán Siglo XXI Convention Center
    ‪3 min walk‬
  • Place, Plaza Galerias Mall
    ‪7 min walk‬
  • Place, Paseo de Montejo
    ‪13 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪23 min drive‬

Room options

View all photos for Room

Room | Premium bedding, in-room safe, desk, blackout curtains

Room

9.0 out of 10
Wonderful
(94 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for King Suite, Room

King Suite, Room | Premium bedding, in-room safe, desk, blackout curtains

King Suite, Room

  • City view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 Queen Studio With Mini Refrigerator

1 Queen Studio With Mini Refrigerator | Premium bedding, in-room safe, desk, blackout curtains

1 Queen Studio With Mini Refrigerator

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed with Sofa bed, Refrigerator

Room, 1 Queen Bed with Sofa bed, Refrigerator | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed with Sofa bed, Refrigerator

8.6 out of 10
Excellent
(49 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Room, 1 Queen Bed, Accessible (Roll In Shower) | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible (Roll In Shower)

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Bar (on property)
ibis Styles Merida Galerias
Xcumpich
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,362 reviews
The price is €73
includes taxes & fees
25 May - 26 May
ibis Styles Merida Galerias

About this property

Hampton Inn by Hilton Merida

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area.
Hampton Inn by Hilton Merida offers 130 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. 40-inch LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Mérida hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn by Hilton Merida. During your stay, you're just a quick walk from Yucatán Siglo XXI Convention Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 14 minutes by foot from Paseo de Montejo and a 3-minute drive from U.S. Consulate General Mérida
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter trays
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Hampton Inn by Hilton Merida. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Mérida hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10 AM.
Hampton Inn by Hilton Merida has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 5 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 544.50 per accommodation, per night, plus a deposit of MXN 5000 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 544.50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Merida Yucatan Mexico Hotel
Hampton Inn Hilton Yucatan Mexico Hotel
Hampton Inn by Hilton Merida Hotel
Hampton Inn by Hilton Merida Mérida
Hampton Inn by Hilton Merida Hotel Mérida
Hampton Inn by Hilton Merida Yucatan Mexico

Hampton Inn by Hilton Merida Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 549 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Mario

Travelled with family
Liked: Cleanliness
El hotel está bien ubicado y limpio pero le falta mantenimiento.
Stayed 4 nights in Jan 2026

6/10 Okay

Eduardo

Business traveller
Disliked: Cleanliness
Hotel medio bueno si vas al centro de convenciones porque queda caminando pero en general simple y adecuado. Las alfombras del piso 5 necesitan una lavada o de plano ser cambiadas, se notaba muy sucia. Dos veces quise comer en el bar y no tenían disponible la mitad de la carta ni noté intenciones de surtir lo más pronto posible. El desayuno muy mal, los peores y más secos chilaquiles que he comido, debería haber más variedad.
Stayed 2 nights in Jan 2026

8/10 Good

Veronica R

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I have been a customer for a long time in several cities in Mexico, this is the first time they left me in the lobby until it was time to check in, but I saw that other people arrived and were given rooms instantly. I understand we had four rooms, but we only needed one to change clothes, with people with disabilities. The rooms were perfect, as always. The lobby needs more attention at midday
Stayed 2 nights in Jan 2026

10/10 Excellent

Miguel

Stayed 2 nights in Jan 2026

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Julissa

Stayed 2 nights in Dec 2025

10/10 Excellent

Lauro

Stayed 1 night in Dec 2025

10/10 Excellent

Dorita

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes. Everything fine
Stayed 3 nights in Dec 2025

8/10 Good

Erwin, SPANISH LOOKOUT

Travelled with partner
Liked: Property conditions & facilities
This is a good place to say, quite and good parking friendly staff, good bedding and great breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks hampton
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities
STAFF
Stayed 1 night in Oct 2025

10/10 Excellent

Raymond Kim

Stayed 2 nights in Oct 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a suite that was pretty close to perfection.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lila

Stayed 1 night in Aug 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Juan Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fuimos ahí por una noche para mi ceremonia de graduación. Las únicas dos quejas que tuvimos fueron que faltan algunas amenidades en el cuarto como plancha o secadora de cabello, aunque el staff fue muy amable al orientarnos y darnos opciones de a dónde podíamos ir. He estado en varias cadenas de este tipo de hoteles antes, y siendo esta la primera vez que probé el Hilton debo decir que quedé fascinado. Otra área de oportunidad puede ser mejorar el sazón del desayuno para algunos platillos o el café, pero fuera de eso estuvo delicioso y tuvimos una experiencia buena.
Stayed 1 night in Jul 2025

10/10 Excellent

Jesus-Gabriela

Stayed 4 nights in Aug 2025

10/10 Excellent

Carlos

Stayed 6 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Stayed 1 night in Jul 2025

10/10 Excellent

Erwin, SPANISH LOOKOUT

Stayed 2 nights in Jun 2025

10/10 Excellent

Erwin, SPANISH LOOKOUT

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking and quite place, friendly service
Stayed 1 night in Jul 2025

2/10 Terrible

Tamara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The water in the Shower was "Cold" , called frint desk, they sent a guy and the water only got warm Do NOT expect a Hot Shower. Hallways are dirty and need vacuuming Breakfast scramble eggs were cold and spicy Also there is no Pool Safe was broken Terrible experience. I asked to change my room, I was ignored. Do not recommend this hotel
Stayed 4 nights in Jun 2025

8/10 Good

Mohammad, Plymouth meeting

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and well-maintained. Breakfast was average. Staff was helpful and professional. The hotel was nearly full at the time of booking, possibly due to a local tournament or event. It was quiet most of the time, and I was able to get work done without interruptions.
Stayed 6 nights in Jun 2025

2/10 Terrible

RICARDO DIAZ

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no water for about one hour And mattress was old and worn out And the electricity out couple time The breakfast horrible same kind food every morning no fried eggs it was real Yucatán breakfast nothing deseable for international travel
Stayed 10 nights in Apr 2025