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Hotel Boutique Santa Elena

2.5 star property

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Photo gallery for Hotel Boutique Santa Elena

Terrace/patio
Reception
Reception
Family Double Room | In-room safe, laptop workspace, iron/ironing board, free WiFi
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
C. 62 Centro, 434, Mérida, YUC, 97000
  • Place, Paseo de Montejo
    ‪6 min walk‬
  • Place, Mérida Cathedral
    ‪10 min walk‬
  • Place, Plaza Grande
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪14 min drive‬

Room options

View all photos for Comfort Room

Comfort Room | In-room safe, laptop workspace, iron/ironing board, free WiFi

Comfort Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room | In-room safe, laptop workspace, iron/ironing board, free WiFi

Family Double Room

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Boutique Santa Elena

Hotel with an indoor pool, 7-minute walk to Paseo de Montejo
An indoor pool, a 24-hour front desk and a garden are available at this smoke-free hotel. WiFi in public areas is free.
Hotel Boutique Santa Elena offers 11 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch Smart televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Mérida hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool.
During your stay at Hotel Boutique Santa Elena, you're just a quick walk from Paseo de Montejo. Free WiFi in public areas and an indoor pool are available.
  • Free WiFi
  • Take a swim in the indoor pool
  • Within a 10-minute walk of Paseo de Montejo and Plaza Grande
Hotel Boutique Santa Elena offers its guests an indoor pool and a garden. WiFi is free in public spaces.

This Mérida hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Indoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Boutique Santa Elena

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after 4:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Boutique Santa Elena Merida
Hotel Boutique Santa Helena
Hotel Boutique Santa Elena Hotel
Hotel Boutique Santa Elena Mérida
Hotel Boutique Santa Elena Hotel Mérida

Hotel Boutique Santa Elena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 24 out of 33 reviews
Rating 8 - Good. 8 out of 33 reviews
Rating 6 - Okay. 1 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

PEJMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 2 nights in Oct 2025

8/10 Good

MIKE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Day one, I found the safe box locked, therefore it was unusable, I made them aware of it but it was never corrected. Day two, I wasn’t informed that I had to leave the key in the front desk when leaving for the day. I came back that night and my room wasn’t made. Only stayed two nights but they didn’t clean the room or made the bed. Bummer. Other than that the place was nice and well maintained, the location unbeatable and the price was right.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very nice place close to restaurants, nightlife and entertainment, very walkable and affordable, definitely I be back!
Stayed 2 nights in Aug 2025

10/10 Excellent

Hugo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Bronagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Great area , super helpful staff , nice rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena, aunque por la noche hay un bar con música muy fuerte y no deja dormir
Stayed 4 nights in Oct 2025

8/10 Good

Maria Eugenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es amplia y agradable, pero el lugar puede ser muy ruidoso. Ninguno de los dos días logramos acceder a la piscina porque no estaba en las condiciones adecuadas. No hay estacionamiento y sobre todo en las noches es un problema encontrar lugar. Lo excelente: la atención de Mario, encargado nocturno
Stayed 2 nights in Oct 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la tensión del personal, muy pendientes a tu llegada, estadía y salida, tiene interiores muy lindos la combinación de colores es muy linda, y la cama es súper cómoda, y las habitaciones muy limpias
Stayed 3 nights in Sep 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos fueron muy amables y el lugar era cómodo y bonito
Stayed 2 nights in Sep 2025

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo pero checkout es lento.

Todo bien, muy bonito. el check out fue mas lento de lo q esperaba. Tenia una cita y me hicieron revisar el cuarto antes de la salida. Llegue 15 min tarde a mi cita.
Stayed 1 night in Sep 2025

10/10 Excellent

Aldo

Stayed 1 night in Sep 2025

10/10 Excellent

Imagina

Stayed 2 nights in Aug 2025

10/10 Excellent

Juan Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesante el rescate arquitectónico.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Joselyn Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

6/10 Okay

Viviana

Stayed 4 nights in Sep 2024