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Hotel Cupules

2.0 star property

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Photo gallery for Hotel Cupules

Balcony
Reception
Superior Double Room | Down duvets, blackout curtains, free WiFi, bed sheets
Down duvets, blackout curtains, free WiFi, bed sheets
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av Cupules Yucatán, 81, Mérida, YUC, 97050
  • Place, Yucatan International Convention Center
    ‪13 min walk‬
  • Place, Paseo de Montejo
    ‪18 min walk‬
  • Place, Merida Clinic
    ‪18 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Quadruple Room, 2 Double Beds, Ensuite, Ground Floor

Standard Quadruple Room, 2 Double Beds, Ensuite, Ground Floor | Down duvets, blackout curtains, free WiFi, bed sheets

Standard Quadruple Room, 2 Double Beds, Ensuite, Ground Floor

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Ensuite

Superior Double Room, 2 Double Beds, Ensuite | Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room, 2 Double Beds, Ensuite

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | Down duvets, blackout curtains, free WiFi, bed sheets

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, Ensuite, Ground Floor

Basic Room, Ensuite, Ground Floor | Down duvets, blackout curtains, free WiFi, bed sheets

Basic Room, Ensuite, Ground Floor

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Down duvets, blackout curtains, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Down duvets, blackout curtains, free WiFi, bed sheets

Superior Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room | Down duvets, blackout curtains, free WiFi, bed sheets

Superior Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room | Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Down duvets, blackout curtains, free WiFi, bed sheets

Economy Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room

Family Double Room | Down duvets, blackout curtains, free WiFi, bed sheets

Family Double Room

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Cupules

Hotel connected to the convention centre in Mérida
This smoke-free hotel features a 24-hour front desk. Change of towels is available on request
Hotel Cupules offers 13 air-conditioned accommodations, with blackout curtains. Beds feature down duvets. Smart televisions are featured in guestrooms.

Bathrooms include a bath. This Mérida hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

With your stay at Hotel Cupules, you'll be connected to the convention centre and within walking distance of Yucatan International Convention Center.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Services include luggage storage
  • 13 minutes by foot from Yucatan International Convention Center and a 2-minute drive from Paseo de Montejo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information.

Property is also known as

Hotel Cupules Hotel
Hotel Cupules Mérida
Hotel Cupules Hotel Mérida

Hotel Cupules Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 25 out of 77 reviews
Rating 8 - Good. 21 out of 77 reviews
Rating 6 - Okay. 14 out of 77 reviews
Rating 4 - Poor. 5 out of 77 reviews
Rating 2 - Terrible. 12 out of 77 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Galo

Business traveller
Disliked: Staff & service, property conditions & facilities
Bed was dirty, sheets had lipstick and ants, bathroom had lots of mold and signs of water leakage from upper floor, door latch unsafe, general feeling of lack of maintenance and cleaning. In general it was filthy. Fortunately I got my money back and did not stay the night but I had do look for another alternative at 10 pm after this awful experience.
Stayed 1 night in Sep 2024

4/10 Poor

Irma

Business traveller, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Hotel room was run down, bedside table was hanging off, room wall had a big splotch of cement and unpainted, closet had alot of broken cement and bathroom toilet was leaking the whole time we were there. The room smelt clean and someone was always available to attend to you. Not sure if it’s just our room, but it was really run down.
Stayed 3 nights in Jan 2024

2/10 Terrible

Alexander

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-Ojo con los cobros duplicados- Reservé por Booking y antes del check-in noté un cargo en mi tarjeta. Al llegar, me dijeron que solo era una retención y no se me descontaría, así que pagué el total del hospedaje directamente en el hotel. Sin embargo, al salir, el cargo sí se hizo efectivo, y terminé pagando de más. Solicité el reembolso con todos los comprobantes, incluso por WhatsApp me confirmaron que me lo harían, pero después me dejaron en visto y nunca lo resolvieron. El cargo fue hecho por la empresa hotelera, pero se deslindaron totalmente. No escribo con coraje, solo para advertir: si notan un cobro previo, exijan que se descuente del total. Yo reservé por $430 y acabé pagando $600. Mucho cuidado con estos detalles para evitar pasar por lo mismo.
Stayed 1 night in Apr 2025

4/10 Poor

Oscar

Disliked: Cleanliness, property conditions & facilities
La ubicacion bien pero las instalaciones mal, wc tapado, lavabo sale poca agua, las puertas malas las cerraduras, paredes con humedad, publicidad engañosa, las fotis no corresponde a lo que te ofrecen.
Stayed 2 nights in Apr 2025

8/10 Good

JUAN MARCOS

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

MIGUEL ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities
A la hora de dormir luego hay mucho ruido bajan y suben las escaleras muy fuerte y eso molesta
Stayed 5 nights in Apr 2025

8/10 Good

JUAN MARCOS

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno y recomendable

Lugar limpio y comodo
Stayed 1 night in Mar 2025

8/10 Good

DAVID ALEJANDRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Mar 2025

6/10 Okay

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lo necesario para pasar la noche
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

👍

En general estuvimo bien. Sabía que no es un hotel de la mejor calidad, pero para una noche, una sóla persona, estuvo bien.
Stayed 1 night in Mar 2025

10/10 Excellent

Héctor

Stayed 1 night in Mar 2025

10/10 Excellent

armando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL ACCESO AL HTEL ES SOBRE UNA AVENIDA CONOCIDA DE MERIDA Y EL TRATO DEL PERSONAL ES MUY AMABLE
Stayed 1 night in Mar 2025

8/10 Good

Carlos

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

MANUEL E

Ha sido accesible la ubicación
Stayed 1 night in Mar 2025

6/10 Okay

luan

Stayed 1 night in Jan 2025

6/10 Okay

Karina

Stayed 1 night in Dec 2024

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El peor hospedaje desde que uso esta aplicación

Todo deteriorado, sin servicio de mantenimiento por muchos años, se nota, humedad en baño paredes de la habitación, cuarteaduras en las paredes, de verdad terrible. No debería estar en ninguna aplicación. Lo peor es que la aplicación no permite cargar las fotografías de evidencia en el rubro de "agregar foto"
Stayed 2 nights in Dec 2024

10/10 Excellent

MANUEL E

Stayed 1 night in Dec 2024

6/10 Okay

RAUL FRANCISCO

Travelled with family
Liked: Cleanliness

Bueno

Stayed 1 night in Dec 2024

8/10 Good

Frances

Business traveller
Liked: Staff & service, amenities
Muy tranquilo y cerca del centro internacional de convencionesz
Stayed 7 nights in Dec 2024

10/10 Excellent

MIGUEL ANGEL

Stayed 5 nights in Oct 2024

2/10 Terrible

WALTER OMAR

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Rosa Elena

Business traveller
Disliked: Cleanliness, property conditions & facilities
no pude durmió tranquila mente y al último entro un ratón Dios mío estoy asustada que no pude descansar mil descul pero yo no lo recomiendo
Stayed 3 nights in Nov 2024

10/10 Excellent

Markel

Liked: Cleanliness, staff & service, property conditions & facilities
Te atienden bien.
Stayed 1 night in Jul 2024