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Hotel HO Merida

3.5 star property
VIP Access

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Photo gallery for Hotel HO Merida

Walk through a covered walkway with arches supported by columns, surrounded by seating areas and potted plants.
Relax in a comfortable seating area with armchairs and a coffee table, surrounded by a decorative partition and lush greenery.
Relax by the pool in a tranquil outdoor space with a swimming pool, lounge chairs, and a small table.
Relax in a stylish room with a large bed, side table, and lamp.
Stroll through the serene courtyard surrounded by lush greenery and elegant white arches.

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
calle 62 #515 entre 65 y 67 col. Centro, Mérida, Yuc., 97121
  • US Visa Applicant Service Center
    ‪2 min walk‬
  • Mérida Cathedral
    ‪8 min walk‬
  • Plaza Grande
    ‪8 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, free WiFi

Standard Double Room

7.8 out of 10
Good
(16 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, desk, free WiFi

Superior Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Room

Elite Room | 1 bedroom, in-room safe, desk, free WiFi

Elite Room

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel HO Merida

Hotel with free parking, near Paseo de Montejo
An outdoor pool, concierge services and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a garden.
Hotel HO Merida offers 37 accommodations with a safe. 45-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Hotel HO Merida's great location gets high marks from our customers. During your stay, you're just a quick walk from US Visa Applicant Service Center. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • 10 minutes by foot from Mérida Cathedral and a 4-minute drive from Paseo de Montejo
Hotel HO Merida offers its guests an outdoor pool, tour/ticket assistance, and a garden. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Mérida hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 270 for adults and MXN 80 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

More

  • Desk
  • Free local calls
  • Heated floor
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel HO Merida

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 270 for adults and from MXN 80 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel HO
Hotel HO Merida Hotel
Hotel HO Merida Mérida
Hotel HO Merida Hotel Mérida

Hotel HO Merida Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 121 out of 268 reviews
Rating 8 - Good. 68 out of 268 reviews
Rating 6 - Okay. 38 out of 268 reviews
Rating 4 - Poor. 21 out of 268 reviews
Rating 2 - Terrible. 20 out of 268 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luis Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable el personal
Stayed 4 nights in Apr 2025

8/10 Good

Francisco Baltazar Mora

Stayed 14 nights in Mar 2025

6/10 Okay

Maria

Stayed 1 night in Mar 2025

10/10 Excellent

Sergio Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Mario Luis

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Pros: location, location , location! Cons: Not so great customer service and you have to request items daily because there is no proper restock.
Stayed 4 nights in Mar 2025

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the city. Reasonable price and very excellent staff. We would stay here again and you should definitely consider staying there too.
Stayed 3 nights in Feb 2025

4/10 Poor

Arisbeth

Travelled with family
Liked: Cleanliness
We never have hot water, the beds are not confortable
Stayed 2 nights in Feb 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok , but the shower was little slow and the room was a little mosquitos
Stayed 6 nights in Feb 2025

6/10 Okay

Raffaele

Travelled with partner
Disliked: Amenities, property conditions & facilities
Although property was very central to the heart of meridian- minimal hot water. Water pressure vey poor- couldn’t wash my hair for fear of not being able to rinse it. No hand or wash cloths- just two towels. Place was ok for a night or two but definitely no frills
Stayed 2 nights in Feb 2025

2/10 Terrible

Mark

Travelled with partner
Disliked: Amenities
Worse hotel of our 28 day trip. The property does not look like its picture. It's a bit grim and it's cold unwelcoming front desk staff never looked up to greet you or check on your welfare. They in no way matched the helpful kind cleaning and breakfast staff. Our initial room was like a cave, infested with mosquitoes, and they moved us to another more 'modern' room adjacent to a room undergoing construction work and that looked out on the parking lot. The day before our departure we asked the front desk to reserve a taxi for an early-morning trip to the train station. The morning person knew nothing about the reservation and we spent some worried time wondering if our 5:30 am taxi would come. Find a better place that actually cares about its guests. Seriously.
Stayed 7 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The staff was friendly and Patricio on the front desk was amazing. Any problem we had he made sure it was resolved quickly and properly. Breakfast was a limited selection but was made to order and adequate.
Stayed 3 nights in Jan 2025

10/10 Excellent

Reyes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price and location

Great place near everything
Stayed 2 nights in Jan 2025

6/10 Okay

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and pool was fun. But front desk staff was not super friendly. Also no towels in one of our 2 rooms & had to ask and wait. 1 room in back was quiet but 1 was loud due to front road noise. Beds were hard & showers were cold in both rooms. No comfort ammenities like hand towels or extra towels, extra blankets, tissue, iron, fridge or coffee maker. Toilets needed 10 minutes between flushes to refill. Probably would not stay here again. 😞
Stayed 2 nights in Dec 2024

6/10 Okay

Silverio

Disliked: Cleanliness, property conditions & facilities
Stayed 14 nights in Dec 2024

4/10 Poor

Linda A Diaz

Travelled with partner
Water pressure problems, too many flies, no hand towels, not really a restaurant,etc etc
Stayed 6 nights in Dec 2024

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mérida is beautiful, and this hotel it’s in the right location walk about distance to the main plaza! And all of it surroundings. Wonderful staff.
Stayed 7 nights in Nov 2024

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Joel Moreno

Liked: Property conditions & facilities
Excelent place!
Stayed 3 nights in Jun 2024

8/10 Good

Yaritza

Liked: Cleanliness, staff & service, property conditions & facilities
good for what you pay
Stayed 3 nights in Aug 2024

8/10 Good

Arturo

Stayed 6 nights in Jul 2024

10/10 Excellent

Héctor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and excellent location. The only issue was the shower head that didn't let enough water through but everything else was perfect.
Stayed 2 nights in Aug 2024

10/10 Excellent

Patricia

Stayed 9 nights in Jun 2024

10/10 Excellent

Celina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location it was in downtown Merida and there were many places to go.
Stayed 4 nights in Jun 2024

8/10 Good

Beftu

Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen could be better
Stayed 2 nights in May 2024

4/10 Poor

Corinne

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Given double bed instead of king also no balcony

Stayed 1 night in May 2024