Colonial hotel with 24-hour front desk and outdoor pool
An outdoor pool, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free.
Hotel La Nacional by Kavia offers 35 air-conditioned accommodations with complimentary bottles of water and free toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).
Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.
Recreational amenities at the hotel include an outdoor pool.
Children aged under 11 years old are not allowed in the swimming pool without adult supervision.
Our customers tell us that they can't get enough of the helpful staff at Hotel La Nacional by Kavia. During your stay, you're just a quick walk from The Rectory Jesus Third Order. Free WiFi in public areas and an outdoor pool are available.
Free Wi-Fi (speed: 25+ Mbps)
Take a swim in the outdoor pool
Services include tour or ticket assistance and luggage storage
Guests have great things to say about the clean guestrooms and the central location
12 minutes by foot from Paseo de Montejo and a 3-minute drive from U.S. Consulate General Mérida
Hotel La Nacional by Kavia offers its guests an outdoor pool, tour/ticket assistance, and a lift. Public spaces have free WiFi. A complete renovation of Hotel La Nacional by Kavia was completed in May 2022.
This 3-star Mérida hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Free offsite parking
Limited on-site parking
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
More
3 floors
Colonial architecture
Renovated entire property - May 2022
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Free bottled water
More
Air conditioning
Desk
LED lighting
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Pool access available from 9:00 AM to 9:00 PM
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Hotel La Nacional
La Nacional By Kavia Merida
Hotel La Nacional by Kavia Hotel
Hotel La Nacional by Kavia Mérida
Hotel La Nacional by Kavia Hotel Mérida
Hotel La Nacional by Kavia Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 257 out of 494 reviews
10 - Excellent
257
Rating 8 - Good. 139 out of 494 reviews
8 - Good
139
Rating 6 - Okay. 51 out of 494 reviews
6 - Okay
51
Rating 4 - Poor. 18 out of 494 reviews
4 - Poor
18
Rating 2 - Terrible. 29 out of 494 reviews
2 - Terrible
29
8.6/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Good
Victor
Travelled with family
19 Aug 2025
Liked: Cleanliness, staff & service
Nice hotel
Good hotel for the price, but…
The first room we got was facing the Main Street and it was so noisy it was not possible to sleep. Also the shower had almost no water due to rust build up.
We got a second room on the back, and this room was much better, quiet and clean looking.
Nos quedamos solo dos noches, en general estuvo bien lo único negativo fue que la habitación que nos toco no tenía ventana, y eso hacía que se sintiera un poco sofocada, en las fotos del sitio sí aparecía con ventana, la alberca está linda solo que el día que nos metimos estaba algo sucia, fuera de eso, todo bien la ubicación es muy céntrica te queda todo cerca en especial los restaurantes. Si buscas un lugar para quedarte pocos días y que esté bien ubicado, es buena opción.
I was given probably the worst room they have. The bathroom was dirty, the sink did not work, the shower was really dirty and the room really noisy from alla the activities on the the street. Was planning to come back for a week on my way back next week but definitely I will not stay here again.
Jorge
Stayed 1 night in May 2025
8/10 Good
Sherri
31 May 2025
Sherri
Stayed 1 night in May 2025
10/10 Excellent
Vania
31 May 2025
Vania
Stayed 1 night in May 2025
10/10 Excellent
saidy
21 May 2025
saidy
Stayed 3 nights in May 2025
8/10 Good
ANTHONY
Travelled with group
3 May 2025
Liked: Amenities
Loved the location. A small refrigerator in the rooms would be nice.
Great place to stay in Merida , close to the center, 5-10min walking distance to sites, food, activities. I only wish they would provide a mini fridge in the room. (I should’ve ask to see if they would, but didn’t .So don’t know if it was possible)
Excellent location, especially for the price. Parking is off site but a short walk away. We were on the corner so amazing view of the church and the square but a lot of traffic noise from the street earplugs definitely required!