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Hotel Santa María Mérida

2.5 star property

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Photo gallery for Hotel Santa María Mérida

Front of property – evening/night
Reception
Reception
1 bedroom, individually furnished, desk, laptop workspace
Building design

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle 55 No. 493, Centro, Mérida, YUC, 97000
  • Parque Santa Lucía
    ‪3 min walk‬
  • Mérida Cathedral
    ‪7 min walk‬
  • U.S. Consulate Merida
    ‪3 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room

1 bedroom, individually furnished, desk, laptop workspace

Standard Double Room

8.6 out of 10
Excellent
(57 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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Property entrance

Hotel Santa Lucía

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  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, (317)
The price is €47
for 1 room
includes taxes & fees
8 Aug - 9 Aug
Hotel Santa Lucía

About this property

Hotel Santa María Mérida

Hotel with an outdoor pool, a short walk to Mérida Cathedral
An outdoor pool, concierge services and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a garden. Change of towels is available on request
Hotel Santa María Mérida offers 67 accommodations with air conditioning. Each accommodation is individually furnished. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

This Mérida hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hotel Santa María Mérida. During your stay, you're just a quick walk from Mérida Cathedral. Free WiFi in public areas, an outdoor pool and breakfast (surcharge) are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Mérida Cathedral and Paseo de Montejo
Hotel Santa María Mérida offers its guests an outdoor pool, tour/ticket assistance, and a garden. WiFi is free in public spaces.

This Mérida hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 1:00 PM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 100 to 180 for adults and MXN 80 to 150 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santa María Mérida

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 180 for adults and MXN 80 to 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santa Maria
Hotel Santa María Mérida Hotel
Hotel Santa María Mérida Mérida
Hotel Santa María Mérida Hotel Mérida

Hotel Santa María Mérida Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 238 out of 447 reviews
Rating 8 - Good. 135 out of 447 reviews
Rating 6 - Okay. 43 out of 447 reviews
Rating 4 - Poor. 20 out of 447 reviews
Rating 2 - Terrible. 11 out of 447 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Violet

Travelled with family
Liked: Cleanliness, staff & service
Dated and loud.
Stayed 4 nights in Apr 2025

10/10 Excellent

Karen Anais

El trato fue genial de principio a fin. La limpieza muy bien y las áreas limpias
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a hidden gem in the heart of Centro, Merida. The location is perfect—you can walk to everything. The price is affordable. Sophia and the other staff are excellent and friendly. However, two angels, Gabriel and Daniel, went above and beyond their jobs to make me feel comfortable and at home. I recommend Hotel Santa Maria to anyone visiting Merida. I look forward to staying there next time I'm in Merida
Stayed 3 nights in Mar 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to celebrate a second honeymoon !!!

We had a great experience both my husband and I and we will definitely be recommending our friends and family to this hotel as well as going back ourselves thank you to Veronica for always being so friendly and helping us in any way possible.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kenga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, sparkling and clean, lovely pool and spacious common areas with comfortable sofas. Staff friendly, efficient and professional. Room and bathroom spotless, comfortable bed. Small breakfasr cafe handy. Amazing value. Well-located, great coffeeshop in next block (Barolo's).
Stayed 4 nights in Feb 2025

6/10 Okay

kelly susan

Liked: Cleanliness, staff & service
This is a little gem of a hotel. It is clean and comfortable and has the best pillows I’ve ever slept on! The staff were fantastic, they had a little issue with laundry service one day but it was quickly rectified.Shout out to Misael! And the rest of the staff.
Stayed 4 nights in Feb 2025

8/10 Good

Rangesan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff helpful, cordial and friendly. Not adequate electrical outlets was the biggest issue. I had problems with tv and ac, but were fixed very quickly. Toilet had to be flushed 2-4 times, but never got fixed. But was ok. Limited parking by the rooms, but pakin about 2 blocks away was provided . Great value in terms of price and cleanliness and location. Sofie was extremely helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

ROCIO CORDERO

Stayed 3 nights in Feb 2025

10/10 Excellent

Lawrence J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay and lovely building.
Stayed 3 nights in Feb 2025

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Mary Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic location
Stayed 8 nights in Feb 2025

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service
The room and property are clean. The staff are friendly and professional. The Internet does *not* work.
Stayed 1 night in Feb 2025

10/10 Excellent

Charlote

Liked: Cleanliness, staff & service, property conditions & facilities
Its nice and accommodating staff..kudos amigos!
Stayed 1 night in Jan 2025

6/10 Okay

Guillermo

Stayed 6 nights in Jan 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the Gulf of Mexico. Right at the beach.
Stayed 14 nights in Jan 2025

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness, staff & service
Room was clean. Fair hot water. Staff was unfriendly, not willing to help
Stayed 1 night in Jan 2025

4/10 Poor

Maria

Disliked: Staff & service, property conditions & facilities
Good location but the toilet never worked , very noisy ,dirty
Stayed 3 nights in Jan 2025

6/10 Okay

Leo

Disliked: Staff & service, property conditions & facilities
Good location, really basic room. No hand towels. Really noisy room with the water pump next door. Not enough power outlets, extremely slow internet service. The pool was drained and never opened.
Stayed 5 nights in Jan 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay

We ended up staying at their sister hotel “casa de Balan” so this review is about that property. Reception staff immediately helped to relocate us as a problem with the pool. We’ve both been ill & just wanted to relax by the pool a lot so this was really appreciated. Casa de Balan could do with a bit of renovation/repair but it is still a really charming hotel. Lovely, quiet garden/pool area with lounges. Word to the wise - the pool is very cold 😀 All staff friendly and helpful. Big rooms, comfortable beds, housekeeping daily, water provided, quiet. Excellent location in the centre of the city Air con isn’t very effective & the wifi is hopeless. It would be great if they had a water bubbler for refills rather than single use bottles.
Stayed 3 nights in Jan 2025

8/10 Good

Frank, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Clean basic hotel everything worked fine.( wifi,tv,air condition just wished they had a small fridge
Stayed 3 nights in Jan 2025

6/10 Okay

Daniel

Disliked: Room comfort

Fine as long as you don't care about sleeping

The room was never dark or quiet at night. The curtains were inadequate and their was constant noise from the water pipes.
Stayed 4 nights in Jan 2025

4/10 Poor

Andrea

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Great location and quiet

Great location and quiet hotel. Nice and professional staff. Room is a good size. Mattress and pillows are a bit hard.
Stayed 1 night in Dec 2024