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Merida Santiago Hotel Boutique

4.0 star property

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Photo gallery for Merida Santiago Hotel Boutique

Exterior
Outdoor dining
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Birthday party area
Interior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Calle 74A Num. 499 x 57 y 59A, Mérida, YUC, 97000
  • Place, Parque Zoológico del Centenario
    ‪13 min walk‬
  • Place, Plaza Grande
    ‪14 min walk‬
  • Place, Mérida Cathedral
    ‪14 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Pool View

Suite, 1 King Bed, Pool View | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed, Pool View

Superior Suite, 1 King Bed, Pool View | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Suite, 1 King Bed, Pool View

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed, Jetted Tub, Pool View

Superior Suite, 1 King Bed, Jetted Tub, Pool View | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Suite, 1 King Bed, Jetted Tub, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed, Terrace, Pool View

Superior Suite, 1 King Bed, Terrace, Pool View | Courtyard view

Superior Suite, 1 King Bed, Terrace, Pool View

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Jetted Tub, Pool View

Suite, 2 Queen Beds, Jetted Tub, Pool View | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Jetted Tub, Pool View

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Exterior
Adoro Hotel Boutique
Mérida Centro
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.9 out of 5, Exceptional, 89 reviews
The price is €285
includes taxes & fees
17 Jul - 18 Jul
Adoro Hotel Boutique

About this property

Merida Santiago Hotel Boutique

This hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site.
Merida Santiago Hotel Boutique offers 7 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Mérida hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 6 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, Swedish massages and facials.
During your stay at Merida Santiago Hotel Boutique, you're just a quick walk from Casa Frederick Catherwood. Free WiFi in public areas, a free manager's reception and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy garden views while dining at Sharing Traditions
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Casa Frederick Catherwood and 4 minutes on foot from Santiago Park
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Event space at this hotel measures 807 square feet (75 square metres) and includes conference space. An outdoor pool, spa services, and a terrace are also featured at the business-friendly Merida Santiago Hotel Boutique. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Colonial Mérida hotel.

The hotel hosts a free manager's reception daily.
Sharing Traditions – This restaurant is located by the pool. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: MXN 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Sharing Traditions

Things to do

  • Designer stores
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 807 square feet of conference space
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Built in 1920
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 300 per pet, per day, plus a deposit of MXN 2500 per day
  • Maximum 1 (weight limit: 13 lb per pet)
  • Food and water bowls are available

Children and extra beds

  • Children younger than 6 are not allowed at this adults-only property. All guests 6 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 10 to 20 per person
  • Airport shuttle fee: MXN 44 per vehicle
  • Pet deposit: MXN 2500 per day
  • Pet fee: MXN 300 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Merida Santiago Hotel Boutique offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 6 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Merida Santiago
Merida Santiago
Merida Santiago Boutique
Santiago Hotel Boutique
Santiago Boutique
Merida Santiago Merida
Merida Santiago Hotel Boutique Hotel
Merida Santiago Hotel Boutique Mérida
Merida Santiago Hotel Boutique Hotel Mérida

Merida Santiago Hotel Boutique Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 157 out of 167 reviews
Rating 8 - Good. 9 out of 167 reviews
Rating 6 - Okay. 0 out of 167 reviews
Rating 4 - Poor. 1 out of 167 reviews
Rating 2 - Terrible. 0 out of 167 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds, great food and friendly and efficient staff. Highly recommend.
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

eumi

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Merida Santiago Hotel Boutique. The staff are amazing, the room is immaculate, the restaurant serves delicious food, and the vibe is welcoming and laid back. We liked the location- away from the center but within walking distance to everything. Would definitely stay here again!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful and clean. Everyone was very helpful and friendly!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

YUKI

Liked: Cleanliness, staff & service, amenities
good Hotel
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Sheward

Liked: Cleanliness, amenities, property conditions & facilities
The Boutique Hotel Santiago is amazing. Everyone is always so welcoming and helpful. The room was perfect! Very clean and well supplied with more than we could ask for. We will be back for another stay and for many future meals at their Johannes Restaurant.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely but the staff was the best part, every one we met working behind the desk or in the restaurant was so nice and helpful!
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Sue

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and friendly! We felt at home and so pleased with everything! Definitely going back again some day!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff (Michelle and Masimo) were exceptional in answering questions, booking tours, and arranging for a pleasant stay!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a true gem. It was like a hidden oasis with incredible food. The owner and staff were magnificent. We stayed for 4 nights while visiting our son and could not have felt more rejuvenated and relaxed.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Paul

The check-in was smooth. They reached out to us earlier asking when we would arrive. The room is very nice. We had tacos and empanadas by the pool at the on-site restaurant. Service and food are excellent.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel wasn’t our plan, but fortunately was just around the corner from the VRBO property we had booked and which turned out to not to be habitable because of some technical problems. The owners were very nice and very helpful to us during the four days we stayed there. The restaurant was excellent and the margarita they made was the best one I had in Mexico. From this location we were pleased to find eminently walkable streets and lots of dining and shopping options. It was quite close to the zoo as well (an amazing zoo, by the way).
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
We stayed four nights in this beautifully designed 7 room boutique hotel in the historic district of Mérida. Our room was large and bright, with high ceilings, and had a very private terrace with table and chairs. The bathroom was large and had good lighting. There is a small restaurant and bar with a good variety of menu items and reasonable prices. Everything we ordered was delicious and presented beautifully. We enjoyed talking with the owner of the hotel, who is a wealth of information about Mérida and Mexico in general and provided lots of tips about the area. All the staff were very friendly and helpful; they booked a tour for us to Celestún which picked us up at the door. The hotel is a short walk from the main historic area of the city. We highly recommend this hotel!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing boutique hotel

Great service and the room was absolutely as advertised. Wish we had more time to spend there. Staff was great and suffered through our poor Spanish. 😳 Marisol was very helpful!!
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet location with a 10 minute walk to restaurants and bars. Alternatively UBER is always within 5 minutes. We parked our car directly outside in a reserved space. Market, supermarkets and ATM just around the corner. Really enjoyed our 4 nights there
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place made our stay in Merida the best ever! We had a room with a private patio that was superb. It was spacious, the cleanliness was unparalleled, the room had everything you could need-fresh towels and room service every day, tv, blanket, toiletries, coffee AND homemade complimentary cookies! The staff and owners are AMAZING! They will be sure you have the best experience. We had breakfast, dinner and drinks at the restaurant downstairs EVERY night and the food WILL NOT disappoint! OMG! Every meal was ⭐️⭐️⭐️⭐️⭐️! There is a pool, cooking classes, tequila tasting and a garden! It is truly an oasis in the city and I will definitely stay here again when I am in Merida. It would be a pleasure.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
If like me you vacation at a hotel for a nice room to sleep in but not to spend your whole time there and thus requiring a lot of amenities and luxury, then this place is quite nice. The kitchen and hotel staff are excellent, friendly and anxious to please. Food fantastic for a small hotel. Peaceful locale and walk to points of interest. The only improvement would be hot water instead of luke warm (but the Merida heat makes it tolerable) and better toilet flushing (both of which are not uncommon). Great value for the money. I spent 5 nights. Give them a try!
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Dorte-Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super behageligt hotel

Fantastisk oase i byen med søde værter og personale. Kan varmt anbefales.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Atzela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a piece of paradise in the middle of Merida. The bed and pillows were comfortable. The towels were plush, plenty of fresh drinking water. Breakfast was EXCELLENT. The only negative comment I have is about the air conditioning in the room. When we checked in, the room was on fire. And the bathroom was like a sauna. It was 37 degrees Celsius outside and they had left the window open causing the room to heat up even more. We turned on the air conditioning but it took a long time to cool down the room. The bathroom does NOT have an air vent so it stays warm all day and all night. It has a ceiling fan but it is NOT enough. When we would leave during the day, the hotel would turn off our air. For the price we paid, I expected to have a cool room waiting for me, not a sauna. This was very frustrating.
Stayed 3 nights in May 2022
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, so helpful, and readily available. The rooms were comfortable and spacious. The breakfast and regular menu were delicious. Very easy, relaxing place to stay.
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

PIERRE-ANNE

Liked: Cleanliness, staff & service, property conditions & facilities

Bel établissement

Superbe hôtel avec de belles prestations, un personnel au top (mention speciale à Carlos et à la chef de cuisine). Malheureusement, chambre mal insonorisée et au rez de chaussé donc reveillés très tôt
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Amer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do appreciate all the care and attention I received along with my wife from the owner of the hotel and his staff during my stay. It’s a family atmosphere coupled with all modern amenities and very caring well trained staff. The location is very good where one can walk to Santiago park or the Plaza.
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

LUIS RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Destaca la amabilidad de todo el personal y la comida buenísima, las instalaciones están bien acondicionadas para una estancia agradable. La ubicación es el único con que vi,
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, everyone was very helpful and attentive. The owners take great pride on taking care of the property and the guests. The location was also great for exploring the historical district, drive to Mayan ruins, or visit cenotes. We really enjoyed our stay, and it was great supporting local business owners.
Stayed 5 nights in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all of the little details are so well thought out and addressed at this wonderful boutique hotel. The staff are all amazingly helpful and courteous, and the food is absolutely wonderful. I can see why it is rated by guests in the top 3 in Merida.
Stayed 2 nights in Mar 2021