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The Diplomat Boutique Hotel

Property class: 4

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Photo gallery for The Diplomat Boutique Hotel

A pool area with a clear view of the water, lounge chairs, and palm trees.
A modern bathroom with a large mirror, a round sink, and a shower area.
A living room with a sofa, a coffee table, and a view of a swimming pool.
An outdoor dining area with tables and chairs, a chandelier, and a pool in the background.
A hallway with a tiled floor, a wooden desk with drawers, shelves with various items, and a mirror with hats and bags hanging on the wall.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Calle 78, No. 493A, 59 & 59a, Mérida, YUC, 97000
  • Place, Parque Zoológico del Centenario
    ‪10 min walk‬
  • Place, Mérida Cathedral
    ‪18 min walk‬
  • Place, Plaza Grande
    ‪18 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (PARAMOUNT)

A neatly arranged bedroom with two beds, a bedside table, a hanging light fixture, and a wall-mounted artwork.

Suite, 2 Queen Beds (PARAMOUNT)

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (FRONTIER)

A neatly arranged bedroom with a large bed, a desk, and a chair. There are three framed pictures on the wall.

Suite, 1 King Bed (FRONTIER)

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (CAPITAL)

A neatly arranged bedroom with a bed, bedside tables, and a painting on the wall.

Suite, 1 King Bed (CAPITAL)

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (COLONIAL)

A bedroom with a four-poster bed, a bedside table with a lamp, a mirror, and a checkered floor.

Suite, 1 King Bed (COLONIAL)

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A neatly made bed with white linens, a bedside table with a vase of pink flowers, and a framed picture on the wall.

Suite, 1 King Bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Diplomat Boutique Hotel

Along with an outdoor pool, this smoke-free hotel has a bar/lounge and concierge services. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
The Diplomat Boutique Hotel offers 4 air-conditioned accommodations with complimentary bottles of water and complimentary bathrobes. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 46-inch flat-screen televisions come with digital channels and Netflix.

Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at The Diplomat Boutique Hotel, you're just a quick walk from Casa Frederick Catherwood. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Mérida Cathedral and a few minutes from Paseo de Montejo
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly The Diplomat Boutique Hotel. Self parking is free.

This 4-star Mérida hotel is smoke free.

Guests are served a free full breakfast daily from 9 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 9 AM to 10:30 AM
  • A bar/lounge

Things to do

  • Outdoor pool
  • Shopping

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with digital channels
  • IPod dock
  • MP3 dock
  • Netflix

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; check-in end time: 9 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Diplomat Boutique Hotel

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

Diplomat Hotel Merida
Diplomat Merida
Diplomat Boutique Hotel Merida
Diplomat Boutique Hotel
Diplomat Boutique Merida
Diplomat Boutique
Diplomat Boutique Hotel Mérida
The Diplomat Hotel Merida
The Diplomat Boutique Hotel Hotel
The Diplomat Boutique Hotel Mérida
The Diplomat Boutique Hotel Hotel Mérida

The Diplomat Boutique Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 50 out of 50 reviews
Rating 8 - Good. 0 out of 50 reviews
Rating 6 - Okay. 0 out of 50 reviews
Rating 4 - Poor. 0 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff we met were amazing. Jete made us an incredibly delicious vegan breakfast. This is my favorite hotel ever.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

meryl

Fabulous stay with an oversized super comfortable room. Wonderful breakfasts and warm hosts start every day. Beautiful boutique spot
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Ashique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside the property was amazing and the staff is great! I highly recommend it.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The week-long stay was a gift for a loved one with special very-tall-XXL considerations, and it couldn’t have been more perfect. From start to finish, the staff made sure my nephew was completely comfortable—going out of their way to accommodate him and guide him through the city’s attractions, making the whole visit easy and enjoyable.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't wait to go back

The hotel and the room were beautiful, clean, and comfortable, but the standout feature of the Diplomat was the service and the attention to detail.
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to detail was outstanding. Very welcoming! Cant wait to go back!
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Newton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb attention to detail and needs of the client. Great breakfast prepared by their chef. Very helpful in every way. Can’t wait to return again.
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in Merida

It was one of the best stay in our travels - ‘a home away from home’. The room, location, gourmet breakfast is outstanding but what truly sets this place apart is the warmth of the hosts. Sara and Neil are so friendly, kind and knowledgeable. I wouldn’t even consider staying at a different place next time I am in Merida.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredible property -- the owners, the staff, the breakfasts, the suite -- a rich, comfortable experience -- like coming home each day. The attention to detail -- the stay -- upon arrival to departure -- cannot be fully described -- it must be experienced first hand. We will be back!!
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Sara and Neil are wonderful hosts. The staff was very attentive to any requests we had. Thank you for a great experience.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Kathleen

Liked: Staff & service, property conditions & facilities
The staff
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great Merida Stay

Our stay was generally exceptional as the staff and owners were among the kindest people we have ever encountered. The overall atmosphere of the property was phenomenal- the gift shop was a neat touch. The complimentary breakfast was outstanding and the staff makes excellent lower sugar margaritas and mojitos. They were all very kind. Our biggest issue was bed comfort. Perhaps it may be time to update box springs or mattresses. Never have we woke up hurting every morning at a higher end property. We asked for an extra mattress topper, however, none was made available. Luckily, they offered a couples massage on site- which was much needed. We would stay here again, but perhaps we will look for a property with more comfortable beds and compare the overall experience.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Sovan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and Amazing

The entire staff were friendly and amazing, they go above and beyond. They were very helpful with making recommendations and booking private tours all over Yucatán. We had the staff arrangement a few tours for us and the tour guide (Raul and Alfonzo) were very professional, friendly and shared a lot of information about the Mayan History and the Culture of Merida Yucatán. Our tour guided provided cold water and bug spray as well. Since our tour starts early in the morning, the staff made us breakfast to go that are very delicious with fruits and snacks along with towels for the Cenotes. The Boutique was very cleaned and well kept with great breakfast that are freshly made, served and explained along with freshly cut fruits and salsas. Big shout out to Elly (sorry misspelled your name), Melissa and the whole staff for our incredible time and experience in Merida. We highly recommended the Diplomat Boutique and will return to Merida, Yucatán soon.
View from our room, amazing!
Various salsa for breakfast.
Amazing and delicious daily breakfast at 8:30am.
Freshly cut fruits served with breakfast.
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

MARION

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel parfait avec des hôtes parfaits !

Hôtel charmant à Merida. Sara et Neil sont des hôtes parfaits, de très bons conseils sur Merida et la péninsule du Yucatan. Hôtel à taille humaine (5 chambres), on s’y sent comme à la maison. Encore un autre positif : le petit-déjeuner est exquis et change tout les jours. La décoration est recherchée et soignée. Vous pouvez réserver les yeux fermés.
Stayed 2 nights in Apr 2022
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners and staff are so amazing.
Stayed 4 nights in Mar 2022
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 3 nights in Feb 2022
Verified review

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hospitality you have been looking for

If you are heading to Merida- this place is such a wealth of comfort, style and amazing people. The owners, sara and Neil have so much knowledge of the region and the local sights- it'a impossible to truly articulate what a special place this is from their hospitality to the environment, the beautiful design, the delicious food and the overall safety. Truly cannot say enough!
Stayed 3 nights in Jul 2021
Verified review

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inesquecivel!

Experiência incrivel! Tudo o que você precisava, os anfitriões se disponibilizavam a resolver! Hotel boutique exclusivo com 5 suítes extremamente sofisticadas. O cafe da manhã mexicano-vegetariano é inesquecivel!
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We recently spent a wonderful holiday in Merida. We loved the city and all it has to offer. Staying at The Diplomat was definitely our most favorite discovery. The attention to detail can be appreciated as soon as you set foot on the property. The owners, who manage the property, are wonderful hosts who make sure your stay at their hotel is second to none. Can’t wait to go back!
Stayed 4 nights in Mar 2021
Verified review

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing boutique property. Sara & Neil, and their staff were 10's all around. They are so helpful and knowledgeable with anything you might need during your stay in Merida or anywhere in the Peninsula. Delicious home cooked breakfast of local cuisine everyday was an even bigger plus. Community pay as you go Beers and soft drinks. Hand crafted cocktails made to order poolside. Updated modern rooms, TVs with Netflix and local cable, soft sheets, nice bathrooms, and GREAT A/C. Uber anywhere in centro Merida within 10 mins. And most importantly, top notch, timely email communication with the hosts.
Stayed 2 nights in May 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful small elegant hotel with just five guest rooms, warmly hosted by the owners (a lovely Canadian couple). Highly recommended.
Stayed 5 nights in Apr 2021
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Among the best hotels anywhere!

I have traveled all over the world (no lie!) and have had the privilege of staying in some of the finest hotels. And this would rank among one of the best hotel experiences I have ever had. The suites are huge. The property is beautiful, private and intimate. The service is personal, accommodating and friendly...never stuffy! The owners’ knowledge of the area was impressive as was their guidance for our best touring options. Sara and Neil got it right! Can’t wait to return.
Stayed 3 nights in Apr 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendido por sus propios dueños, personas cultas, cálidas y amables, que se preocupan por las necesidades individuales de vada huésped.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Best Boutique Hotel In Merida. Spacious rooms. Personalized service. Delicious breakfasts. Sara & Neil have a passion for Mérida they share with each guest. A u inquest & special experience.
Stayed 3 nights in Apr 2019

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