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BN Hotel Thermal & Wellness

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Photo gallery for BN Hotel Thermal & Wellness

Lobby sitting area
15 indoor pools, seasonal outdoor pool, pool umbrellas, pool loungers
Couples treatment room(s), sauna, hot tub, steam room
Presidential Suite | Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Igdir Mahallesi, Igdir Sokak, No.585A, Mersin, Mersin Province, 33115
  • Place, Mersin Arena
    ‪20 min drive‬
  • Place, Mersin University
    ‪22 min drive‬
  • Place, Mersin Harbour
    ‪24 min drive‬
  • Airport, Çukurova Intl. Airport (COV)
    ‪52 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Garden View

Deluxe Twin Room, Garden View | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Mountain View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Mountain View

  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Mountain View

Premium bedding, minibar, in-room safe, desk

Family Room, Mountain View

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Mountain View

Premium bedding, minibar, in-room safe, desk

Superior Room, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Duplex, Garden View

Premium bedding, minibar, in-room safe, desk

Duplex, Garden View

  • Garden view
  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed
  • Free Wi-Fi

View all photos for Family Duplex, Garden View

Premium bedding, minibar, in-room safe, desk

Family Duplex, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Large Single Beds and 1 King Sofa Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • Mountain view
  • 115 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Large Single Beds and 2 King Sofa Beds
  • Free Wi-Fi

View all photos for Villa

Villa | Premium bedding, minibar, in-room safe, desk

Villa

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 240 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 4 Large Single Beds and 2 King Sofa Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Mountain View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Pool View

Deluxe Room, Pool View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, Pool View

  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Duplex, Mountain View

Premium bedding, minibar, in-room safe, desk

Duplex, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed
  • Free Wi-Fi

View all photos for Family Duplex, Mountain View

Premium bedding, minibar, in-room safe, desk

Family Duplex, Mountain View

  • Mountain view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Large Single Beds and 1 King Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, Pool View

Premium bedding, minibar, in-room safe, desk

Family Room, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Pool View

Premium bedding, minibar, in-room safe, desk

Superior Room, Pool View

  • 44 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Front of property
Divan Mersin
Yenişehir
  • Pool
  • Spa
  • Pet-friendly
  • Kids’ pool
4.7 out of 5, Exceptional, 1,001 reviews
The price is €122
includes taxes & fees
7 Jun - 8 Jun
Divan Mersin

About this property

BN Hotel Thermal & Wellness

This hotel features 5 restaurants, 15 indoor pools and a full-service spa. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free manager's reception. Additionally, free water park access, 5 poolside bars and 5 bars/lounges are on-site.
BN Hotel Thermal & Wellness offers 246 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Hot springs and a complimentary water park with waterslides are featured at the hotel. 15 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Beauty & Nature has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 5 years old are not allowed in the spa. There are 15 hot springs open between 7:00 AM and 10:00 PM.
You'll find features such as free breakfast, WiFi in public areas and valet parking at BN Hotel Thermal & Wellness.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • Grab something to eat at one of the 5 restaurants or 5 coffee shops/cafes, or stop for a drink at one of the 5 poolside bars or 5 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the seasonal outdoor and 15 indoor pools
  • Indulge with manicures and pedicures, Swedish massages or body wraps at Beauty & Nature
  • Services include free babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes hot springs, a steam room and a sauna
  • 10.8 miles (17.4 km) from Castle of Gozne and 11.8 miles (19 km) from Anamur Museum
  • Beach shuttle service available for a fee
BN Hotel Thermal & Wellness offers its guests a full-service spa, hot springs, a complimentary water park, and 15 indoor swimming pools. There are 5 restaurants and 5 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 5 poolside bars and 5 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces. A children's pool, a seasonal outdoor pool, and a hot tub are also featured at the luxury BN Hotel Thermal & Wellness. Valet parking is free.

Smoking is allowed in designated areas at this 4.5-star Mersin hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
BN Hotel Thermal & Wellness has 5 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free secured, uncovered valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 coffee shops/cafes
  • 5 poolside bars
  • 5 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 15 hot springs
  • 15 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Waterslide

Family friendly

  • 15 indoor pools
  • Arcade/game room
  • Baby bath
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • High chair
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre
  • Coworking space

Outdoors

  • In the mountains
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 12 treatment rooms
  • 15 hot springs
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 41 ºC
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at BN Hotel Thermal & Wellness

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TRY 460.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TRY 460.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 16863
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in November.
  • Pool access available from 8:00 AM to 10:00 PM
  • Hot springs access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

BN THERMAL SPA
Bn Thermal & Wellness Mersin
BN Hotel Thermal & Wellness Hotel
BN Hotel Thermal & Wellness Mersin
BN Hotel Thermal & Wellness Hotel Mersin

BN Hotel Thermal & Wellness Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 129 reviews
Rating 8 - Good. 28 out of 129 reviews
Rating 6 - Okay. 7 out of 129 reviews
Rating 4 - Poor. 3 out of 129 reviews
Rating 2 - Terrible. 7 out of 129 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Safvat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Various activities

It was very good hotel, new, clean, lot of activities, the stuff is very nice, good food
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

ABDELHASIB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue at check in that we were hoping to get resolved. The General manager Suat, personally handled the situation. He was polite and very courteous as was all of the staff. The staff was always engaging and hospitable. The grounds and walking paths are impeccable. This is definitely a family resort, so if that’s what you are looking for, it’s perfect.
Stayed 3 nights in Jun 2024
Verified

2/10 Terrible

Nidal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hell is better

The hotel has let me wait till 3:30 pm and didnt afford me a room. So many managers but none is effective. They cant run a front desk properly.
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Piotr

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Located away from anything of interest. Calling it a spa hotel is a bit of a stretch, given it is full of noisy kids, screaming their lungs off till late at night and the bar-in-the-name-only does not even sell wine or beer, not to mention a ton of annoying regulations at the spa itself (pointless swimming caps, limited facilities in the 'family' area of the spa - or what in a normal spa would be, well, the normal area where you can enjoy yourself with your partner). The only redeeming feature really was the food, which was hugely varied and truly delicious.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

TAYFUR

Liked: Cleanliness, staff & service, amenities
Evet
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

sua naz

Personel nazikti biz memnun kaldık yemekler de güzeldi havuz kısmı da temiz ve düzenliydi memnun kaldık bir daha geliriz
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Can

Disliked: Amenities
Ne kahvaltıda ne diğer alanlarda iyi bir kahve bulmak zor kahvenin ücretli olmasını geçtim musluk suyuyla veya kötü ürün kullanımı nedeniyle içelecek seviyede değil oteli kullanan ve daha eski gelen konuklar geçen sene yemeklerin ve kahvaltının daha iyi durumda olduğunu söylüyor çalışanlar güler yüzlü değil
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Volkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odalar temiz. Çalışanlar güleryüzlü ve profesyonel. Havuzlar tertemiz ve bakımlı. Her birimin ekibi var ve çalışanların çoğu güleryüzlü ve işini severek yapıyor. Restorantta sabah kahvaltısı ve akşam yemeğinde aradığınız her şeyi bulabileceğiniz bir çeşitlilik ve lezzet var.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Medine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Her şey mükemmeldi, yemekler harikaydı
Stayed 1 night in Oct 2025
Verified

8/10 Good

Demir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War eigentlich ganz gut nur das der Pool statt bis 22 Uhr nur bis 19 Uhr geöffnet ist und das die Rutschen schon um 13 Uhr geschlossen waren.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Verified traveller

Çaydan bile dünyanın parasını alan bir işletme. Rezervasyona dünyanın parasını öde sonra lobide SODA suya bile kazıklan 😊
Stayed 5 nights in Jan 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Katastrophal

**Gesamturteil: Absolut nicht empfehlenswert** Ich möchte hier meine ehrliche Meinung über das Hotel teilen und rate dringend davon ab, dieses Hotel zu buchen, wenn Sie Wert auf **Gastfreundlichkeit**, **Sauberkeit** und eine angenehme Atmosphäre legen. Leider war unser Aufenthalt geprägt von Unprofessionalität, schlechter Kommunikation und mangelndem Respekt seitens des Personals. ### **Negative Erfahrungen im Detail:** 1. **Unfreundliches Personal:** - Nach der Begrüßung durch den Herrn draußen begann der Albtraum. Im Hotel wirkten die Mitarbeiter unmotiviert, arrogant und schauten die Gäste regelrecht herablassend an. Auf die berechtigte Frage, ob es neben dem gefährlichen Weg zum Hotel eine Alternative gibt, erhielten wir eine völlig unangemessene und schnippische Antwort: *„Ihr fahrt den Weg einmal, wir jeden Tag. Wenn es dir nicht passt, such dir einen Job vor deiner Haustür.“* Diese Einstellung zeigt, dass man hier offensichtlich das Konzept von Gastfreundlichkeit nicht versteht. Auch das Zimmer welches mit Bergblick gebucht wurde endete mit einem Hinterhofanblick und Amoniakgeruch. Für eine Familie mit Baby absolut nicht zu empfehlen.
Stayed 3 nights in Nov 2024
Verified

2/10 Terrible

Zeinab

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Katastrophal

**Gesamturteil: Absolut nicht empfehlenswert** Ich möchte hier meine ehrliche Meinung über das Hotel teilen und rate dringend davon ab, dieses Hotel zu buchen, wenn Sie Wert auf **Gastfreundlichkeit**, **Sauberkeit** und eine angenehme Atmosphäre legen. Leider war unser Aufenthalt geprägt von Unprofessionalität, schlechter Kommunikation und mangelndem Respekt seitens des Personals. ### **Negative Erfahrungen im Detail:** 1. **Unfreundliches Personal:** - Nach der Begrüßung durch den Herrn draußen begann der Albtraum. Im Hotel wirkten die Mitarbeiter unmotiviert, arrogant und schauten die Gäste regelrecht herablassend an. Auf die berechtigte Frage, ob es neben dem gefährlichen Weg zum Hotel eine Alternative gibt, erhielten wir eine völlig unangemessene und schnippische Antwort: *„Ihr fahrt den Weg einmal, wir jeden Tag. Wenn es dir nicht passt, such dir einen Job vor deiner Haustür.“* Diese Einstellung zeigt, dass man hier offensichtlich das Konzept von Gastfreundlichkeit nicht versteht. Auch das Zimmer welches mit Bergblick gebucht wurde endete mit einem Hinterhofanblick und Amoniakgeruch. Für eine Familie mit Baby absolut nicht zu empfehlen.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Süper
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Göker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel. Yemekleri efsaneydi.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

merih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kalabalık harici her şey güzel

Otelde bir çok defa konakladık. Otel tamamen dolu olduğunda restoran ve genel alanlar ne yazık ki yetersiz oluyor. Havuzda şezlong bulmakta zorlanıyoruz. Konaklayacaksanız hafta sonu yerine hafta içi konaklamaları tercih edebilirsiniz. Onun dışında hizmet temizlik ve servis oldukça iyiydi. Sadece kalabalıktan dolayı serviste aksamalar vardı. Bir de lobide koltuklarda ayakkabıları ile uzanan misafirleri keşke nazikçe uyarıp lobide uzanmamaları gerektiğini iletseniz. Ayakkabıları ile uzandıkları yerlere sonradan bizler oturmak zorunda kalıyoruz. Lobide çay kahve içerken de karşı koltukta uzanıp yatmış adamları görmek hoş olmuyor.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Bekir Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herkes güler yüzlü. Küçücük bir sorundu dahi hemen çözüm üretiyorlar. Tertemiz.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Mükremin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel gayet temiz. Yemekler çok başarılı. Personel güleyüzlü. Konum ve doğa çok güzel.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Mustafa tolga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel keyifli odalar güzel yemekler güzel 2 gün dinlenmek için geldim tek şikayetim kese köpük paketi güzel degildi
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
çok temiz, çok güzel yemekleri biraz daha iyi olabilirdi
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Dilara

Liked: Cleanliness, staff & service, property conditions & facilities
Alles Top
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MEMNUN KALDIK

HER ŞEY MÜKEMMELDİ. TEŞEKKÜRLER
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Evin

Liked: Cleanliness, property conditions & facilities, room comfort

Receptionisten Sevgi!!!

Super service af personalet. Meget høflige, lige bortset fra Sevgi, en af resceptionisterne som får et flip over at jeg er blevet lovet et værelse til mine børn i nærheden af vores værelse efter kl 16. Hun blive ved at insistere på at der ingen værelse er af denne størrelse. Da jeg fastholder hvad hendes kollega har lovet mig, flipper hun ud og siger på tyrkisk at vi spilder hendes tid og siger til din kollega at hun må få rengøringspersonalet til at rengøre værelset for os, så vi kan få det. Det værelse som hun påstod ikke fandtes. Jeg forstod hende, og sagde også til hendes kollega, at hun på ingen måde kan tillade dig at råbe og skælde ud på den måde. Resten af personalet var meget venlige, høflige og imødekommende. Men Sevgi skiller sig desværre ud, og var meget uhøflig og med en mega kort lunte.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Gulsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konforlu birbtatil
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Hulya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een heel luxe hotel, vriendelijke personeel en alles was heel schoon. Enige wat jammer is is dat je niet All inclusieve kan boeken waardoor je tussen de middag ook snacks en drinken voor de kinderen kan halen. Voor de rest echt een prima hotel de kamers zijn heel luxe en schoon, de kidsclubs zijn heel gezellig en je kan je kinderen gerust achterlaten. Zeer vriendelijke personeel, je vraagt om iet en het is zo geregeld!
Stayed 3 nights in Jul 2022