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Sultasa Hotel

4.0 star property

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Seasonal outdoor pool, pool umbrellas, pool loungers
Reception
Seasonal outdoor pool, pool umbrellas, pool loungers
Standard Room, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Standard Room, Balcony | View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Gazi Mustafa Kemal Bulvari, Mersin, 33160
  • Place, Mersin Yacht Marina
    ‪8 min walk‬
  • Place, CNR EXPO Exhibition Center
    ‪13 min walk‬
  • Place, Sayapark AVM
    ‪13 min walk‬
  • Airport, Çukurova Intl. Airport (COV)
    ‪59 min drive‬

Room options

View all photos for Standard Room, Balcony

Standard Room, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, Balcony

7.0 out of 10
Good
(9 reviews)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds
  • Free Wi-Fi

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The price is €89
includes taxes & fees
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About this property

Sultasa Hotel

Along with 3 restaurants, this hotel has a nightclub and a fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a bar/lounge, a poolside bar and a sauna are on-site.
Sultasa Hotel offers 82 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms. Services include body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.
During your stay at Sultasa Hotel, you're just a quick walk from Mersin Yacht Marina. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy international cuisine while dining at Rüya Restaurant
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Mersin Yacht Marina and CNR EXPO Exhibition Center
Sultasa Hotel offers its guests a seasonal outdoor pool, a kids' pool, a sauna, and a fitness centre. There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Business amenities include a business centre, 3 meeting rooms, and coworking spaces. A nightclub, spa services, and a terrace are also featured at the business-friendly Sultasa Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Mersin hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Rüya Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
İskele Restaurant – Overlooking the garden, this seafood restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Caprisse Bar – Overlooking the garden, this fine-dining restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Caprisse Bar
  • İskele Restaurant
  • Rüya Restaurant

Things to do

  • Children's pool
  • Gym
  • Nightclub
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • No lift
  • Portable hoist available
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Mosquito nets

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sultasa Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2022-33-0037
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Up to 6 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sultasa Hotel Mersin
Sultasa Mersin
Sultasa
Sultasa Hotel Hotel
Sultasa Hotel Mersin
Sultasa Hotel Hotel Mersin

Sultasa Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 47 out of 168 reviews
Rating 8 - Good. 58 out of 168 reviews
Rating 6 - Okay. 26 out of 168 reviews
Rating 4 - Poor. 13 out of 168 reviews
Rating 2 - Terrible. 24 out of 168 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel excellent staff Great breakfast Lovely pool and gardens Very well located Would highly recommend
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Gianluigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, in good overall condition, friendly and helpful staff; good breakfast.
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Mohammed

Liked: Cleanliness, property conditions & facilities, room comfort

Nice place to stay.

Fine stay as usual i stayed here many times b4, comfortable room and good facilities all around..
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Ghada

Liked: Cleanliness, staff & service, amenities
Very professional staff and excellent accommodations. Would definitely highly recommend. Loved our stay there.
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location Wi-Fi could do with being better Good breakfast Nice staff
Stayed 3 nights in Jan 2023
Verified

2/10 Terrible

Aleyna

Disliked: Cleanliness, staff & service, amenities
Terrible experience. The staff was rude and kept staring, the bathroom was disgusting with rust all over the shampoo rack and water leaking everywhere, and the rooms smelled like cigarettes. Overall, very dissatisfied. The breakfast, however, was great.
Stayed 9 nights in Dec 2025
Verified

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

peacsful

Great location,clean,friendly helpful staff,nice breakfast
Stayed 6 nights in Jul 2017
Verified

10/10 Excellent

Vadym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Mar 2025
Verified

8/10 Good

Ayham

Liked: Cleanliness
It was good stay, but it is important to flag that the hotel has no sea view :)
Verified

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Verified

6/10 Okay

Gwen

Liked: Cleanliness, staff & service, amenities
The place seems so spread out and you are constantly going up or down stairs to get anywhere in the hotel. Definitely handicap friendly. Otherwise staff was friendly, pool was cool and refreshing and there are several restaurants next to the hotel for food options
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Shvan

Liked: Staff & service

I understood why the price was cheap.

1. The shower bathroom drainage was terrible. Smelled bad 2. There was this club downstairs, the noise was in the hotel room and continued to midnight. Had no rest until it stopped late at night.
Stayed 3 nights in Nov 2023
Verified

2/10 Terrible

Samir

Disliked: Cleanliness, staff & service, property conditions & facilities
Not happy
Stayed 5 nights in Nov 2023
Verified

2/10 Terrible

mahmoud

Disliked: Staff & service, room comfort

Very Disappointing! Definitely NOT 4 star!

This hotel was very disappointing! Rooms were average, however we stayed in July and the reception was the only portion of the building that air conditioning. The rest of the hotel felt as though you had entered a steam room! Also, there is no lift, so you are sweating by the time you reach your room and air conditioning inside the room was not good at all! Staff were rude and unhelpful and did not speak ANY English. We opted to "pay at hotel" but were told our card would be charged anyway?! After leaving, I found my card had been charged twice! No explanation. We had not taken anything from the minibar and left the room in perfect condition?! Contacted the hotel, but was repeatedly disconnected by frustrated staff who only spoke Turkish. Hotels.com were also absolutely useless in helping me and told me to contact the hotel as I had been charged directly by them! Simply the worst hotel I have ever stayed in. Most definitely NOT worth it's 4 star rating! I would not recommend at all.
Stayed 3 nights in Jul 2022
Verified

6/10 Okay

TURGAY

Liked: Cleanliness, staff & service
Oda iyi idi ancak ,banyo havlularından birirsi kullanılamıyacak kadar kirli ve lekeli idi.Yine odadan 2 küçük su esirgenmiş,mevcut değildi. Keza yüzme havuzu tadilatta olması otel bilgilerinde yer almıyordu
Stayed 1 night in Nov 2025
Verified

8/10 Good

Mikael

Liked: Cleanliness, property conditions & facilities, room comfort
Generellt ett bra hotell, rent och fräscht. Högt ljud från korridoren och nattklubben utanför.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sahin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Alihan

Otelin Otoparkı doluydu.. Otelde düğün olduğu için gürültü yüksekti..
Stayed 1 night in May 2025
Verified

10/10 Excellent

Narin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelin konumu çok güzel. Çalışanlar çok kibar ve ilgililerdi. Odalar temiz ve konforluydu. Kahvaltısı çeşitli ve çok lezzetliydi. Denize yakın olduğu için akşamları sahile gidilebilir ve tüm mekanlara yürüme mesafesinde. Aracımız olmadığı halde hiçbir sorun yaşamadık. Emeği geçen herkese teşekkür ederim.
Stayed 1 night in May 2025
Verified

6/10 Okay

FIRAT

Otel odaları temiz otel görevlileri ilgili eski bir otel beklentilerinizi ona göre ayarlayın
Stayed 1 night in Apr 2025
Verified

8/10 Good

Emre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel güzel ve temizdi konforluydu sadece kahvaltısını beğenmedik kahvaltısız gitsek daha iyiydi yurt kahvaltısı gibiydi
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Hilal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marinanın karşısında,her geldiğimizde geldiğimiz,yer konum ve rahatlığı gayet iyi, spa merkezi olan ve merkezde çok güzel masaj yapılan kahvaltısı olan bir otel tavsiye ederim
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi, schoon hotel. Vriendelijk personeel Leuke omgeving!
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

BERKAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oda daha önceden temizlenmemisti, peçete bile koymaktan acizlerdi çünkü daha önceden kullanılmış yarımdan daha az tuvalet kağıdı vardı. 4bin den fazla para odeme yapılmasına rağmen değmez derece de kötü bir ortamda konaklamak zorunda kaldık.
Stayed 1 night in Sep 2024