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Riverside Hotel

3.0 star property

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Photo gallery for Riverside Hotel

Reception
Standard Double Room, 1 Double Bed | Desk, iron/ironing board, free WiFi
Exterior
Standard Twin Room, 2 Single Beds | Desk, iron/ironing board, free WiFi
Standard Triple Room | Desk, iron/ironing board, free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
No 74 , Jalan Sulaiman, Bandar Tepian Sungai, Mersing, Johor, 86800
  • Place, Mersing Ferry Terminal
    ‪8 min walk‬
  • Place, Mersing Beach
    ‪8 min walk‬
  • Place, Endau Mosque
    ‪39 min drive‬

Room options

View all photos for Standard Quadruple Room, 2 Queen Beds, City View

Standard Quadruple Room, 2 Queen Beds, City View | Desk, iron/ironing board, free WiFi

Standard Quadruple Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | Desk, iron/ironing board, free WiFi

Standard Triple Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds | Desk, iron/ironing board, free WiFi

Standard Triple Room, 3 Single Beds

  • City view
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Single Beds

  • City view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Riverside Hotel

Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and free Wi-Fi in public areas. Other amenities include a reception hall.
Riverside Hotel offers 40 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. 21-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. This Mersing hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Riverside Hotel, you're just a quick walk from Mersing Ferry Terminal. You'll find features such as free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities
  • Within a 10-minute walk of Mersing Ferry Terminal and Mersing Beach
Riverside Hotel offers its guests laundry facilities. WiFi is free in public spaces.

This 3-star Mersing hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

More

  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 1 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Riverside Hotel Mersing

Riverside Mersing

Riverside Hotel Hotel

Riverside Hotel Mersing

Riverside Hotel Hotel Mersing

Riverside Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 0 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 8 out of 22 reviews
Rating 4 - Poor. 5 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020

4/10 Poor

Mohd Fahmi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Glenn

basic but as expected

It’s very basic and quite run down but it’s kind of what I expected
Stayed 1 night in Dec 2019

6/10 Okay

Keith

Liked: Cleanliness, staff & service, property conditions & facilities

Uncomfortable bed

Overall was ok. But the bed was uncomfortable and bath soap was not provided. TV was too far from the bed. Noise from motorcycle.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
A very basic budget hotel. We knew what to expect so was not surprised when we checked in to our room. The room was stark and very outdated. Plus point - we did get WiFi in the room after a few attempts to log in. You get what you pay for, okay for a 1 night stay whilst waiting for the ferry to Tioman Island.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's convenient to get food (24 hrs Restaurant), 7Eleven, and Self Laundry (24hrs). There's watson just walking distance along the shop lots. 5min walking distance to Mersing Jetty and 10min walking distance to Mersing Bus Terminal.
Stayed 1 night in Apr 2019

8/10 Good

Toan

Liked: Staff & service, room comfort

Nice, reasonable price

Nice that they stored my bike.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
RIVER SIDE
Stayed 1 night in Feb 2019

6/10 Okay

Nur

Liked: Property conditions & facilities

Just okay

It was not too bad. Had all tht uou need. Literally just the basics.
Stayed 1 night in Nov 2018

6/10 Okay

Leong Sze

Liked: Staff & service
Stayed 1 night in Oct 2018

2/10 Terrible

Elly, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort

Not clean and really not worth the money

No views, dirty bed sheet, broken tv, air con without remote control, looks like refugee shelter... Shudn have the rating that more than a star
Stayed 1 night in Oct 2018

4/10 Poor

S, London U.K.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is not clean. There are roaches in nearly every room. We had to get three rooms changed so that the room cleanliness is acceptable and even then came back from.dinner to find a cockroach crawling in the bed! Better to pay more for a better hotel if you value hygiene.
Stayed 1 night in Oct 2018

8/10 Good

Noelle, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay. Good location

A pleasant stay before the early boat to Tioman. In the middle between jetty and bus terminal makes it a convenient location
Stayed 1 night in Oct 2018

8/10 Good

BoonChiam, Singapore

Liked: Cleanliness, staff & service

Close to the jutty

Walking distance to bus terminal ,restaurants and shop nearby .
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2018

4/10 Poor

Zaida

Room condition was so bad. Sink was leaking, no safety lock for door inside the room, bath towels were so cheap quality where did'nt absorb water at all..and they did not make up the room too after we requested on the second day..the reason is we did not leave our room's key..and this is really not acceptable since every room have the second key.
Stayed 2 nights in Sep 2018

4/10 Poor

Paul

Disliked: Staff & service, property conditions & facilities
Noisy laneway next to hotel. Room needed a good airing. Pillows smelt but covers were clean. Transit stay only.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Enough for sleep
Stayed 1 night in Jul 2018

6/10 Okay

Aku

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Heel basic hotel, erg gehorig, wel schoon.

Alleen doen als je niets anders kan krijgen of geen geld meer hebt.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bruyant

Une nuit en transit pour l'île de Tioman. hôtel sans insonorisation, interne comme externe.Quartier bruyant, motos garées au pied de l'établissement.
Stayed 1 night in Aug 2018

8/10 Good

farid, Cuges les pins, France

Liked: Cleanliness, staff & service, property conditions & facilities

Not the dream hotel, but imbeatable price!!

We arrive a Monday to take the early morning ferry to Tioman, so we just wanted to have diner and sleep. The room has no window, just 3 beds and bathroom All-in-One style: shower-toilet-sink. Good Wifi, water & ice in the coridor. few euros for that, you can't claim.Only cash payment. 500m to the jetty for the ferry.
Stayed 1 night in Aug 2018