Barceló México Reforma

4.5 star property
VIP Access

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Photo gallery for Barceló México Reforma

Daily buffet breakfast (USD 24 per person)
Creator video
Interior entrance
Indoor pool, open 6 AM to 8 PM, pool loungers
Superior Premium Level | Down duvets, minibar, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub

Explore the area

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Paseo De La Reforma 1, Mexico City, 06030
  • Place, Paseo de la Reforma
    ‪1 min walk‬
  • Place, Monument to the Revolution
    ‪5 min walk‬
  • Place, Palacio de Bellas Artes
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Executive

9.2 out of 10
Wonderful
(21 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room

9.0 out of 10
Wonderful
(348 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite Premium Level

9.6 out of 10
Exceptional
(16 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite City View Premium Level

10.0 out of 10
Exceptional
(8 reviews)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Premium Level

8.8 out of 10
Excellent
(58 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

Barceló México Reforma

Luxury hotel with 3 restaurants and 3 hot tubs
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Barceló México Reforma offers 505 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility or hot tub.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Barceló México Reforma. During your stay, you're just a quick walk from Paseo de la Reforma. You'll find features such as free WiFi in public areas, plus 3 restaurants and a full-service spa.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at La Fontana, a family restaurant that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking and extended parking available for a fee
  • Take a swim in the indoor pool or soak in the 3 hot tubs
  • Indulge with manicures and pedicures, body scrubs or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of Teatro Metropólitan and Palacio de Bellas Artes
Barceló México Reforma offers its guests a full-service spa, 3 hot tubs, an indoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 6308 square feet (586 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the luxury Barceló México Reforma. Parking is available for a fee.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to noon.
La Fontana – This family restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.
Sonora Grill – This theme restaurant specialises in international cuisine. Guests can enjoy drinks at the bar. Open selected days.
B-Market Gourmet Coffee – On-site coffee shop. Open daily.
Daikoku – This restaurant specialises in Japanese cuisine. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 7 per night)
  • Extended parking on site (USD 7 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: USD 24 for adults and USD 18 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • B-Market Gourmet Coffee
  • Daikoku
  • La Fontana
  • Sonora Grill

Things to do

  • 3 hot tubs
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6,308 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (104 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló México Reforma

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24 for adults and from USD 18 for children
  • Valet parking fee: USD 7 per night
  • Extended parking fee: USD 7 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children are allowed in the pool 10 AM-2 PM and 4-6 PM, and must be accompanied by an adult.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 8 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Barceló México Reforma Hotel
Barceló México Reforma Mexico City
Barceló México Reforma Hotel Mexico City
Krystal Grand Reforma Uno
Barceló México Reforma Hotel Mexico City

Barceló México Reforma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3950 out of 5061 reviews
Rating 8 - Good. 651 out of 5061 reviews
Rating 6 - Okay. 225 out of 5061 reviews
Rating 4 - Poor. 103 out of 5061 reviews
Rating 2 - Terrible. 132 out of 5061 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yadira Lee, Fountain

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my fav hotels to stay at clean and the Japanese restaurant is great
Stayed 2 nights in Aug 2025

2/10 Terrible

william

Disliked: Cleanliness
Stayed 3 nights in Aug 2025

8/10 Good

marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are friendly and welcoming. All the amenities were great, the gym was well maintained and quiet. We stayed for 5 days and our room was cleaned everyday except for one day when we were feeling sluggish and didn't leave the room but they still called our room to see if we needed fresh towels, soaps or toilet paper.
Stayed 5 nights in Aug 2025

10/10 Excellent

Karen

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel! Well maintained & excellent locat

The hotel was beautiful and lovely it had excellent amenities the bathroom was exceptional some of the furniture was a little dated and I found that the bonuses and perks felt inconsistent and not clearly explained that was my only inconvenience in the hotel was that none of the hotels.com amenities were clear.
Stayed 4 nights in Aug 2025

10/10 Excellent

Zandra Rubiano

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! From the moment we arrived, everything exceeded our expectations. The breakfast was absolutely incredible (from 6:30 to noon) —so many options, all fresh and delicious. The staff was outstanding, always attentive and making sure we had everything we needed. Even though it’s buffet-style, they go above and beyond by bringing anything you ask for directly to your table. A special highlight was the fresh bar—the huevos rancheros were the best I’ve ever had! The hotel itself is beautiful, spotless, and very well maintained. Everywhere you look, it feels modern, comfortable, and welcoming. The restaurants on-site are excellent, and having a Starbucks and shops right inside the hotel was a wonderful convenience. The location is also fantastic—within walking distance (about 25 minutes) to the Zócalo and the Ángel, making it easy to explore the city. The spa area is also very nice, clean and you can order food from there. What really sets this place apart, though, is the outstanding service. Every staff member we encountered was friendly, professional, and genuinely cared about making our stay perfect. We couldn’t have asked for a better experience. Highly recommend this hotel for anyone visiting the city—you’ll love it!
Stayed 4 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room with a exceptional view

The location is perfect. It is a walking distance to the zocalo, revolution monument, etc. It is centrally located with many restaurants nearby. My room's view was spectacular. My room was cleaned everyday. Housekeeping did a wonderful job by leaving toiletries and water every day.
Stayed 6 nights in Aug 2025

10/10 Excellent

Maria, Saint Charles

Stayed 2 nights in Aug 2025

10/10 Excellent

Marco Antonio Huitron

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos los empleados dan excelente servicio Muy amables y todo muy limpio
Stayed 3 nights in Aug 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice highly recommended
Stayed 3 nights in Aug 2025

10/10 Excellent

Harlan, Oceanside

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property wonderful location
Stayed 4 nights in Aug 2025

10/10 Excellent

Kenneth

Stayed 1 night in Aug 2025

10/10 Excellent

Janet a

Stayed 4 nights in Jul 2025

2/10 Terrible

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Don't Stay Here.

I will preface this by saying that I have worked in the hospitality sector and have a degree in hospitality management. The building is outdated. The furniture is outdated. It reminded me of an 'old school' Embassy Suites. The common areas have furniture that does not reflect that of an inviting hotel. Management was rude and did not attempt to alleviate any issues. I thought it was hilarious that they could not understand why I left a day early. Hello, this property is horrible! On top of that, there were many times front of the house managers were literally staring into space and not assisting other guests-weird. They did not have many channels on the televisions. Nor did they have streaming apps or the ability for a guest to buy a movie. I was able to enjoy the "Executive Lounge." I enjoyed the service. However, the food in the small buffet was never quite at the appropriate temperature. Food safety is a must for me, especially at a buffet. Housekeeping made my room spotless. I tipped them, as they have the most difficult job in the entire hotel. They were so sweet and kind. The so-called "concierge" didn't behave like one at all. She was always going to get coffee or with another manager. Even tipping did not persuade her to treat me kindly. This property is way in over its head. Who is running the show? To me, the bellmen and housekeepers were the ones keeping the hotel "alive." By the way, is it your policy to be rude to Mexican Americans who SPEAK Spanish
Stayed 3 nights in Aug 2025

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mexico City at the Barcelo

It was a great experience - everyone so friendly, helpful, and close to things. Will readily return to Barcelo!
Stayed 4 nights in Aug 2025

10/10 Excellent

Emel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it. Everyone is so friendly and helpful and it’s such a clean place
Stayed 4 nights in Aug 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Eliezel, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Roberto

Stayed 2 nights in Aug 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything and everyone was wonderful but a valet parking guy was so mean he didn’t even say hi or smile just grab the keys and left leaving our self wondering what that h…. had happen
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención!
Stayed 7 nights in Aug 2025

10/10 Excellent

Beatriz

Travelled with group
Liked: Amenities, property conditions & facilities
Location is very convenient for dining, shopping
Stayed 2 nights in Aug 2025

10/10 Excellent

Sergio

Stayed 3 nights in Aug 2025