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Aparthotel

CASA NOU

4.0 star property

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Photo gallery for CASA NOU

A modern hotel room with a large bed, a desk, and a kitchenette.
A modern kitchen with dark wood cabinetry, a black dishwasher, and a round dining table with two grey chairs.
A modern entrance with a decorative metal gate, a stone pathway, and a well-lit interior visible through the doorway.
A modern living room with a dining area, a sofa, a coffee table, and a kitchen in the background.
A modern interior with a wooden bookshelf, a black sofa, and a hallway leading to another room.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
66 Culiacan Hipódromo, Mexico City, CDMX, 06100
  • Place, Blackberry Auditorium
    ‪2 min walk‬
  • Place, Avenida Insurgentes
    ‪2 min walk‬
  • Place, World Trade Center Mexico City
    ‪19 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪28 min drive‬

Room options

Room

  • Sleeps 5
  • Free Wi-Fi

Room

  • Sleeps 5
  • Free Wi-Fi

Room

  • Sleeps 5
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

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About this property

CASA NOU

This smoke-free aparthotel features concierge services, a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Each apartment features a kitchenette with an oven and a microwave, plus free WiFi and a Smart TV with cable channels. Added amenities include a dining area, premium bedding and free tea bags/instant coffee. Change of towels is available on request.
CASA NOU offers 30 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchenettes with microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower.

This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch Smart televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

With your stay at CASA NOU, you're connected to a railway/underground station and just a quick walk from Blackberry Auditorium. Enjoy features like free WiFi in public areas and concierge services. This upmarket aparthotel has 30 apartments. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a dining area and a Smart TV
  • Free Wi-Fi (speed: 50+ Mbps)
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Blackberry Auditorium and a 3-minute drive from World Trade Center Mexico City
As a guest of CASA NOU, you'll find tour/ticket assistance, concierge services, and a lift. WiFi is free in public spaces.

This 4-star Mexico City aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge
  • Oven
  • Tea bags/instant coffee

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 40-inch Smart TV with premium cable channels

Comfort

  • Fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (95 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a rail/subway station
  • In an entertainment district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 30 units
  • Bed sheets changed on request
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

CASA NOU Aparthotel
CASA NOU Mexico City
CASA NOU Aparthotel Mexico City

CASA NOU Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 91 out of 169 reviews
Rating 8 - Good. 31 out of 169 reviews
Rating 6 - Okay. 22 out of 169 reviews
Rating 4 - Poor. 13 out of 169 reviews
Rating 2 - Terrible. 12 out of 169 reviews

8.6/10

Cleanliness

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean rooms, courteous and helpful staff, good location, reasonable price.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

DANA SOFIA

Liked: Cleanliness, amenities, communication
Super clean. Convenient location and fair price.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, room comfort, communication
Great place to stay long term
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Diego

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Ernesto

Liked: Cleanliness, amenities, property conditions & facilities
The area was nice very close to everything. Lots of restaurants around the area.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Luis

Disliked: Cleanliness, check-in, communication, listing accuracy
This was without a doubt my worst ever experience at the hotel. Torn bed sheets, no real A/C (they had portable ones), terrible bathroom smell probably due to bad piping, physically aggressive personnel, horrible service. Nasty place over all. I give them one star just because I have to give them one on the rating scale and I can’t leave it at zero or negative stars. I recommend you never go there.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Nestor E

Liked: Cleanliness, room comfort, communication
All good very close to La Roma
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

Wilhelm

Liked: Communication
Disliked: Listing accuracy
A/C units are extremely loud. Room square footage listed is inaccurate
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Laura

Liked: Cleanliness, communication
Disliked: Amenities
Overall an ok stay. Location was close to condesa but not very pretty directly outside. The room we stayed in was ok after we switched from the initial room, the layout was not ideal of the first one we had (the bed had a window towards the internal courtyard and smelled weird). The second room was more spacious and clean but felt like it was still missing items to make it a convenient hotel. There were no full length mirrors, few hooks to hang towels and the bathroom got very wet after showering.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Jo Ann

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and everyone was nice. 24 hour security and door man. The rooms are comfy.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Alma

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were all super friendly and tentative. The beds were a little on the hard side but we enjoyed pur stay nonetheless. The location was also great, lots of places to go eat to were literally around the corner
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities, communication
It was wonderful. The team is warm and very professional!
Stayed 6 nights in Nov 2024
Verified review

2/10 Terrible

Alma

Disliked: Check-in, communication
I made a reservation thru Expedia. My plane was landing around 11pm. I looked at the description and took the time to review that there would be personal upon my arrival and also message Casa Nou. I arrived at the property at around midnight and rang the bell several times, called the official number listed in their website and there was not answer whatsoever. I had to take a cab and look for accommodation at that time of the night. Needless to say, will never recommend Casa Nou! I’m requesting my refund from Expedia and I’m looking forward hearing the response of why this happened.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

SOL

Liked: Cleanliness, amenities, property conditions & facilities
Safe, very clean, excellent customer service, excellent location. Dark rooms, outdoors noise very loud from street and common areas
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

SOL

Liked: Cleanliness, property conditions & facilities
Very safe, clean, great customer service, exactly like pictures, great location. Outdoor noise very loud, dark rooms.
Stayed 4 nights in Jun 2025
Verified review

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities
The place is okay, and I will return. The room is a suite but mainly for sleeping only. The dining/kitchen isn't well designed and there is very little lighting. The bed was awesome and unlimited hot water in the shower. Very little road noise at night. Staff and mucamas were excellent. Full time door man and front desk.
Stayed 4 nights in Jun 2025
Verified review

4/10 Poor

Hebberly

Disliked: Cleanliness, room comfort, communication

No. No. No.

This place is misrepresent. This place is old full of stains, bed sheets are not crisp, the kitchens are not functional without proper utensils and to top it off , there are cockroaches.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities, communication
Definitely should look into AC, they had fans but it would still be warm. Felt very welcoming when staying here. Very friendly staff. Wish they had washers and dryers.
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
Don’t expect a lot. You Get what you pay for. The rooms aren’t air-conditioned. I was there in the winter so it wasn’t that hot. Rooms are clean But I didn’t have a power point next to my bed or nightstand. Closest power point was on the other side of the room The concierge is very welcoming, friendly and helpful. 24 hr concierge
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Chantelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
I travelled alone to Mexico City and had friends staying near by in the area. I stayed at Casa Nou alone as young woman travelling I felt very secure staying there. My room was clean and had everything it needed. Yes the rooms don’t have AC, like most places in the city but you’re provided with a fan. If you’re wanting a place with a nice view, this isn’t the place for you. Thank you Casa Nou for the wonderful stay
Stayed 3 nights in May 2025
Verified review

8/10 Good

Ernesto

Liked: Cleanliness, property conditions & facilities, communication
This place was very nice very friendly staff the only problem i had was the room size. The room size was advertised as 650 SQF and the reality it was only about 250 ver very small i pay for the 650 SQF room and got a 250. Talk to the lady in front desk very friendly but charge me more for a bigger room that i had pay for.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Ashley

Liked: Room comfort

Okay

The hotel was very secure which is nice when traveling solo. However The room had no natural light all windows faced inside towards the stairwell or the hallway. The room cleanliness was meh stains on the walls. Not much ventilation, was very stuffy and little mildew smell. The bed and pillows were very comfortable and a great area.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Gilberto M

Liked: Cleanliness, property conditions & facilities, communication
Ok
Stayed 2 nights in Apr 2025
Verified review

2/10 Terrible

luis

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Staying in this property was a terrible decision. My check-in was an awful experience. The person in charge of check-in was super rude (I got 32 minutes before 3.00 PM, and it looks like he was mad about it). The facilities are not even good; the room was only partially clean; I found mold in the bathroom; the fridge is not available; and the bedspread was old and torn. Also, I found a previously used hand towel. I don't recommend this place; you can find plenty of options in the Condesa area with better services and not treated poorly.
Stayed 1 night in Nov 2025