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Aparthotel

CASA NOU

4.0 star property

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Photo gallery for CASA NOU

Exterior
Deluxe Suite | 1 bedroom, premium bedding, in-room safe, iron/ironing board
Executive Suite | Private kitchen | Mini-fridge, microwave, oven, cookware/dishes/utensils
Reception
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Kitchen
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
66 Culiacan Hipódromo, Mexico City, CDMX, 06100
  • Place, World Trade Center Mexico City
    ‪17 min walk‬
  • Place, Paseo de la Reforma
    ‪7 min drive‬
  • Place, Angel of Independence Monument
    ‪9 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Suite

Superior Suite | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior Suite

  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Deluxe Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Executive Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Junior Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite

Standard Suite | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Standard Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

CASA NOU

Central Mexico City aparthotel connected to a railway/underground station, steps from Blackberry Auditorium
This smoke-free aparthotel features concierge services, a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Each apartment features a kitchenette with an oven and a microwave, plus free WiFi and a Smart TV with cable channels. Added amenities include a dining area, premium bedding and free tea bags/instant coffee. Change of towels is available on request.
CASA NOU offers 30 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchenettes with microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower.

This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch Smart televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

With your stay at CASA NOU, you're connected to a railway/underground station and just a quick walk from Blackberry Auditorium. Enjoy features like free WiFi in public areas and concierge services. This upmarket aparthotel has 30 apartments. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a dining area and a Smart TV
  • Free Wi-Fi (speed: 50+ Mbps)
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Blackberry Auditorium and a 3-minute drive from World Trade Center Mexico City
As a guest of CASA NOU, you'll find tour/ticket assistance, concierge services, and a lift. WiFi is free in public spaces.

This 4-star Mexico City aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge
  • Oven
  • Tea bags/instant coffee

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 40-inch Smart TV with premium cable channels

Comfort

  • Fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (95 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a rail/subway station
  • In an entertainment district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 30 units
  • Bed sheets changed on request
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

CASA NOU Aparthotel
CASA NOU Mexico City
CASA NOU Aparthotel Mexico City

Reviews

CASA NOU Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 59 out of 113 reviews
Rating 8 - Good. 28 out of 113 reviews
Rating 6 - Okay. 12 out of 113 reviews
Rating 4 - Poor. 10 out of 113 reviews
Rating 2 - Terrible. 4 out of 113 reviews

Reviews

10/10 Excellent

Nestor E

Liked: Cleanliness, room comfort
All good very close to La Roma
Stayed 3 nights in Jun 2025

10/10 Excellent

Fernanda, Mexico

Liked: Cleanliness, amenities, property conditions & facilities
Perfecto me encantó lo recomiendo al 100 %
Stayed 3 nights in Mar 2025

10/10 Excellent

Jo Ann, ANAHEIM

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and everyone was nice. 24 hour security and door man. The rooms are comfy.
Stayed 3 nights in May 2025

10/10 Excellent

Los

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Ernesto

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The area was nice very close to everything. Lots of restaurants around the area.
Stayed 1 night in Jun 2025

8/10 Good

Ernesto

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
This place was very nice very friendly staff the only problem i had was the room size. The room size was advertised as 650 SQF and the reality it was only about 250 ver very small i pay for the 650 SQF room and got a 250. Talk to the lady in front desk very friendly but charge me more for a bigger room that i had pay for.
Stayed 3 nights in Jun 2025

6/10 Okay

Aggrey Ellis

Liked: Cleanliness
Good location and low price but unfortunately had a chaotic stay that led to me booking another hotel. It looks like they've recently put in some sort of air conditioning, but the electrical in the building is not equipped to handle it. We noticed the lights flickering after the air was on, and then lost power in our room completely. When I went to ask, it seems like other guests lost power as well. Our initial room had a king sized bed and street facing window for some fresh air. It also had a sofa and a decent sized dining area. Because of the power outage, we were moved to an interior room with a smaller bed, and no dining table. We weren't compensated for the difference in room type. In addition to this, the majority of our second day there was no wifi, as the electrical situation was still unresolved. After all this a simple ask for an extra bottle of water was rebuffed, and I was told to walk to the Oxxo up the street. If you just need a place to sleep, this will do, but if you are looking for an enjoyable experience, I would look elsewhere.
Stayed 1 night in Jun 2025

10/10 Excellent

SOL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Safe, very clean, excellent customer service, excellent location. Dark rooms, outdoors noise very loud from street and common areas
Stayed 4 nights in Jun 2025

8/10 Good

SOL

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very safe, clean, great customer service, exactly like pictures, great location. Outdoor noise very loud, dark rooms.
Stayed 4 nights in Jun 2025

8/10 Good

Nelly

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Chantelle

Liked: Cleanliness, amenities, property conditions & facilities
I travelled alone to Mexico City and had friends staying near by in the area. I stayed at Casa Nou alone as young woman travelling I felt very secure staying there. My room was clean and had everything it needed. Yes the rooms don’t have AC, like most places in the city but you’re provided with a fan. If you’re wanting a place with a nice view, this isn’t the place for you. Thank you Casa Nou for the wonderful stay
Stayed 3 nights in May 2025

10/10 Excellent

Angel

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gilberto M

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 2 nights in Apr 2025

8/10 Good

Ashley

Liked: Room comfort

Okay

The hotel was very secure which is nice when traveling solo. However The room had no natural light all windows faced inside towards the stairwell or the hallway. The room cleanliness was meh stains on the walls. Not much ventilation, was very stuffy and little mildew smell. The bed and pillows were very comfortable and a great area.
Stayed 5 nights in Apr 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Marleni, SANTA ANA

Travelled with family
Liked: Cleanliness, amenities
It felt safe and staff were super friendly. They were able to accommodate us during an unpleasant experience earlier that night. They upgraded 2/3 rooms booked. We loved that the rooms came with kitchenettes. They also offer daily cleaning. There’s a door person 24/7 which is great. Some areas of opportunities are that there’s no AC, you have a small fan that you need to run all day in order for the room not to feel stuffy. I am not sure what is going on in the property or its surroundings but it is super loud at night as well. One of the rooms was not in the best conditions. Overall, it was a decent stay.
Stayed 5 nights in Feb 2025

6/10 Okay

Sandy, CENTER

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Jafeth

Travelled with partner
Disliked: Cleanliness, amenities
The shower would flood and the towels and bedding had a very bad smell
Stayed 2 nights in Jan 2025

8/10 Good

Michael E

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Dec 2024

2/10 Terrible

matthew

Disliked: Cleanliness, room comfort

Disgusting dirty misrepresentation.

Absolutely the worst. Misrepresented room. Looks nothing like photos. Is tiny. Is dirty. Manager promised to move me to the room that I actually paid for the following day but I was told that it was still full. Paid for 9 days. Checked out after 1. Ignored all attempts to process a refund so I had to do a chargeback. Other reviews online state there were bedbugs. Ignore at your peril.
Stayed 7 nights in Nov 2024

6/10 Okay

Mark

Liked: Cleanliness
It’s was very central, the exterior of the building is very shabby it could do with some fresh paint and proper signage. The room I selected was very clean, the mattress is very hard you may want to look into getting mattress toppers for customers who don’t like hard bedding. Otherwise everything was good.
Stayed 6 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
It was wonderful. The team is warm and very professional!
Stayed 6 nights in Nov 2024

10/10 Excellent

Felipe

Stayed 2 nights in Oct 2024

6/10 Okay

ricardo

Stayed 1 night in Oct 2024