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Capitalia Nuevo Polanco

4.0 star property
VIP Access

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Photo gallery for Capitalia Nuevo Polanco

Premium Apartment, Terrace | Living area | 40-inch flat-screen TV with digital channels
Deluxe Apartment | Living room | 40-inch flat-screen TV with digital channels
Deluxe Apartment | Living area | 40-inch flat-screen TV with digital channels
Deluxe Apartment | Dining room
Premium Apartment, Terrace | Balcony

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
Calle Bahia de Sta. Barbara 58, Mexico City, CDMX, 11300
  • Place, Pemex Executive Tower
    ‪2 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪12 min walk‬
  • Place, Angel of Independence Monument
    ‪19 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Signature Apartment, 2 Bedrooms

Signature Apartment, 2 Bedrooms | Living area | 40-inch flat-screen TV with digital channels

Signature Apartment, 2 Bedrooms

  • 51 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Apartment, Patio

Premium Apartment, Patio | Living room | 40-inch flat-screen TV with digital channels

Premium Apartment, Patio

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Apartment, 2 Bedrooms

  • 52 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment

Deluxe Apartment | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Apartment

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Apartment, Terrace

Premium Apartment, Terrace | Premium bedding, in-room safe, desk, blackout curtains

Premium Apartment, Terrace

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

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About this property

Capitalia Nuevo Polanco

This smoke-free apartment building features a fitness centre, laundry facilities and free Wi-Fi in public areas. Each apartment features a kitchen with a fridge and a microwave, plus a washing machine and a flat-screen TV with digital channels. Guests can appreciate conveniences, such as a coffee/tea maker and a dining table, and other amenities include free WiFi and premium bedding.
Capitalia Nuevo Polanco offers 14 accommodations with a safe and coffee/tea makers. This accommodation is furnished with desks and dining tables. Beds feature premium bedding. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 40-inch flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and portable fans.

Recreational amenities at the apartment include a fitness centre.
During your stay at Capitalia Nuevo Polanco, you're just a quick walk from Pemex Executive Tower. Free WiFi in public areas, a gym and laundry facilities are available. This upmarket apartment building has 14 apartments over 3 floors. This property offers pet-friendly amenities, such as food and water bowls. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washing machine and a flat-screen TV
  • Free WiFi
  • Services include luggage storage
  • On-site recreation includes a gym
  • 13 minutes by foot from Avenida Presidente Masaryk and a 2-minute drive from Paseo de la Reforma
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Capitalia Nuevo Polanco offers its guests a fitness centre and laundry facilities. Public spaces have free WiFi. A complete renovation of Capitalia Nuevo Polanco was completed in January 2024.

This 4-star Mexico City apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Paper towels
  • Toaster
  • Toaster oven

Dining

  • Dining table

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Games

Laundry

  • Laundry facilities
  • Washing machine

Work spaces

  • Desk

Comfort

  • Portable fan

Pets

  • Pet friendly
  • Fee: USD 50 per pet per stay
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board
  • Luggage storage
  • Safe

Location highlights

  • In a shopping district
  • In an entertainment district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 14 units
  • 3 floors
  • Cleaning products are eco-friendly
  • Renovated - January 2024

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Remove personal items
Turn off the lights and lock the doors

Access methods

Host will greet you

Pets

  • Pets: USD 50 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 10 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Capitalia Apartments Bahia Sta Barbara
Capitalia -Apartments- Bahia Sta Barbara Apartment
Capitalia -Apartments- Bahia Sta Barbara Mexico City
Capitalia -Apartments- Bahia Sta Barbara Apartment Mexico City

Capitalia Nuevo Polanco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 44 out of 65 reviews
Rating 8 - Good. 13 out of 65 reviews
Rating 6 - Okay. 4 out of 65 reviews
Rating 4 - Poor. 2 out of 65 reviews
Rating 2 - Terrible. 2 out of 65 reviews

9.0/10

Cleanliness

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Antonio A.

Liked: Cleanliness, property conditions & facilities, communication
Great value
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

MIGUEL

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment is very clean and excellent customer service. Always ready to make your stay an unforgettable moment.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, amenities, communication
Very great location and very clean we really enjoyed our stay here
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Location and the apartment were wonderful.
Stayed 8 nights in Jun 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome place and really good costumer service. For sure I will be back there
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Been here 4 times and have consistently received the best customer service from all the staff!!
Stayed 1 night in Jul 2025
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice, beautiful terrace on the roof, friendly staff, nice appartments, fully equipped except washing machine IN the room but available on the 3rd level. Comfortable beds, spacious, well lit, stores / restaurants and OXXO near-by.
Stayed 6 nights in Nov 2025
Verified

4/10 Poor

Stephanie

Liked: Property conditions & facilities, communication
Disliked: Cleanliness, amenities
The rooms were not clean,no hot water we waited 15-30 minutes for it to turn hot plus it’s really loud since it’s in a main avenue. The only reason why I’m even giving it a 2 star is because security staff was amazing.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Lisandra

Liked: Cleanliness, property conditions & facilities, communication
Good
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Nathalie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Place was clean, had everything we needed. Reception staff was nice and friendly. Walking distance to shopping center, banks, coffee shops and small food stands. I would suggest buying more toilet paper because the toom only has 1 no extra and bring ear plugs. The walls are thin and you can hear everything on the street and in the hallways. You can hear the main door open and close. I wouldnt stay here again due to the noise. I had to sleep with ear buds to tune out all the surround noise.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

agostino

Liked: Cleanliness, amenities, property conditions & facilities, communication
Valeria, fantastic manager who gave me every minutes assistance and help, kindly and warmly. Thanks also to all the peoples at the property, especially the mature man that was in charge during the nights of the security and assistance, very nice grand father, thanks
Stayed 15 nights in Dec 2024
Verified

4/10 Poor

Oscar

Liked: Property conditions & facilities
Disliked: Amenities
Horrible experience. Stayed 3 days 3 nights without sleep because of the noise right outside the windows. Property couldn’t accommodate us not even one night so we could’ve had a good night asleep.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, check-in, communication, listing accuracy
Excelente ubicación y comodidad sin duda me volveré a quedar
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Ramiro

Disliked: Check-in
Todo mal, reserve y pagué por adelantado para un departamento premium con terraza y no se respetó mi reservación, llegué y no tenian mi habitacion por que estaba "ocupada" dando el argumento que fue un "error del sistema", me dieron la opción de reembolsarme (absurdo cuando vas de viaje) o mandarme a otra de sus locaciones, la cual fue decepcionante. Un departamento al que no le daba la luz. Un show room de IKEA esta mejor decorado, y aaaah, sin la terraza por la que pagué y la cual era todo el asunto. Además el lugar extremandamente ruidoso, una total falta de respeto por que tenian albañiles trabajando desde las 8 am taladrando, martillando, haciendo ruido. Expedia deberia de darme una compensación, por que además el incompetente que me atendió de Servicio al Cliente de Hoteles.com, no resolvió nada y me dijo, que me tendrián una respuesta "hasta la siguiente semana" lo cual es absurdo. Pésimo hoteles.com y pésimo Capitalia. Jamás volveré a reservar algo ahi.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, check-in, communication, listing accuracy
Todo excelente sin duda me volveré a hospedar ahí
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente lugar para pasar el fin de semana
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Maria Cristina

Liked: Cleanliness, room comfort, communication
Habitaciones cómodas, lugar limpio y tranquilo
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Maria Reyna

Liked: Cleanliness, amenities, property conditions & facilities
Tuvimos problemas para el check in ya que no había nadie que nos auxiliara y las instrucciones recibidas a través de Expedia no fueron lo suficientemente claras
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rosa Maria

Liked: Cleanliness, property conditions & facilities
La puerta que da al balcón, no se podía cerrar con llave
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
El personal muy amable. Las instalaciones increíblemente cómodas. Espero regresar pronto
Stayed 2 nights in Nov 2025
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
La habitación está muy cómoda, solo nos quedamos una noche, pero la estadía muy agradable, lo único es que se escucha mucho ruido de las otras habitaciones. No tiene estacionamiento pero en la calle se puede quedar el auto sin problema. Los tacos que están a lado muy recomendables
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Elias

Liked: Cleanliness, amenities, communication
Muy cómodo y el auto check in excelente
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Andres Elihud

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quiero agredecer al personal de Capitalia que vía Whatsapp nos brindaron una atención excelente, resolvieron dudas y hasta peticiones, sin duda alguna volvería a hospedarme ahí.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Harold

Liked: Cleanliness, room comfort, communication

recomendado.

fue una gran experiencia, la comunicacion fue excelente en todo momento, el barrio no es el mas bonito, pero la propiedad cuenta con todo lo que necesitas.
Stayed 5 nights in Sep 2025
Verified

6/10 Okay

Jean Rodrigo

Liked: Room comfort

Not great.

El check in es a las 4 . Aún que llueve truene y relampaguee como en mi caso a pesar de tener ya la habitación no me fue permitido accesar .. ok son sus reglas . Una estadía de 4 días dejaron medio rollo de papel en una unidad que era para hasta 3 personas . Mucho ojo no es un HOTEL es un apartamnteo la calle está siendo arreglada así que hay que caminar es EXTREMADAMENTE ruidos no se puede dormir en fin de semana .
Stayed 4 nights in Sep 2025