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Casa Raffaello

Property class: 2.5

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Photo gallery for Casa Raffaello

Exterior
Italian cuisine
Executive Room, 1 Queen Bed | Bathroom | Shower, free toiletries, hair dryer, towels
Executive Room, 1 Queen Bed | Individually decorated, individually furnished, blackout curtains
Elite Room, 1 Queen Bed | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
165 Londres Juárez, Mexico City, CDMX, 06600
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Place, Angel of Independence Monument
    ‪5 min walk‬
  • Place, U.S. Embassy
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Business Room, 1 Queen Bed

Business Room, 1 Queen Bed | Individually decorated, individually furnished, blackout curtains

Business Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room, 1 Queen Bed

Elite Room, 1 Queen Bed | Individually decorated, individually furnished, blackout curtains

Elite Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Individually decorated, individually furnished, blackout curtains

Family Room

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium Room | Terrace/patio

Premium Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Individually decorated, individually furnished, blackout curtains

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Individually decorated, individually furnished, blackout curtains

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room, 1 Queen Bed

Elite Room, 1 Queen Bed | Individually decorated, individually furnished, blackout curtains

Elite Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 Queen Bed

Business Room, 1 Queen Bed | Individually decorated, individually furnished, blackout curtains

Business Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room, 1 Queen Bed

Elite Room, 1 Queen Bed | Individually decorated, individually furnished, blackout curtains

Elite Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 Queen Bed

Business Room, 1 Queen Bed | Individually decorated, individually furnished, blackout curtains

Business Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Individually decorated, individually furnished, blackout curtains

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Casa Raffaello

A restaurant, valet parking and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, express check-in, a garden and a banquet hall are on-site.
Casa Raffaello offers 11 accommodations, which are accessible via exterior corridors and feature complimentary bottles of water and a hairdryer. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include fans and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Casa Raffaello. During your stay, you're just a quick walk from Paseo de la Reforma. You'll find features such as free WiFi in public areas, plus a restaurant and valet parking (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at Raffaello, a family restaurant that serves Italian cuisine
  • Valet parking available for a fee
  • Services include luggage storage and a virtual front desk
  • Within a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument
There's a restaurant on site. Public spaces have free WiFi. Casa Raffaello also features a garden and express check-in. Parking is available for a fee.

Smoking is allowed in designated areas at this Mexico City hotel.

Raffaello – This family restaurant specialises in Italian cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (MXN 170 per day)
  • Limited on-site valet parking
  • Onsite parking options include a garage

Food and drink

  • A restaurant

Restaurants on site

  • Raffaello

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift
  • Smooth flooring in room

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Electrical adapters
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: MXN 170 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Casa Raffaello Hotel
Casa Raffaello Mexico City
Casa Raffaello Hotel Mexico City

Casa Raffaello Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 112 out of 184 reviews
Rating 8 - Good. 46 out of 184 reviews
Rating 6 - Okay. 19 out of 184 reviews
Rating 4 - Poor. 4 out of 184 reviews
Rating 2 - Terrible. 3 out of 184 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Kim

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean and the staffs were nice. However, the hotel is located in a very loud area. I could hear music pounding until late and it was very hard to sleep. Also I got bit hard by bed bugs during my stay there. I think the hotel should treat the bed bugs to prevent it from affecting more customers
Stayed 4 nights in Dec 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, lack of air conditioning.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely and nice staff, clean rooms, and location. Water pressure is decent, and the rooms are soo spacious.
Stayed 2 nights in Nov 2025

10/10 Excellent

Eduardo, Laredo

Stayed 3 nights in Nov 2025

10/10 Excellent

Florence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Creo que en general estuvo bien pero necesitan mejorar la calidad de las almohadas, las mias se notaban que estaban viejas... y eso da mal aspecto... el internet me fayó en mi habitación, la puerta del baño estaba en mal estado. Son cosas que pueden mejorar pero en general me agrado la zona a pesar del ruido pero ya sabia que iba a estar asi por la zona.
Stayed 5 nights in Oct 2025

8/10 Good

Luis Fernando

Stayed 1 night in Oct 2025

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the location and the excellent receptionist. The only thing missing is air conditioner/heater.
Stayed 3 nights in Sep 2025

10/10 Excellent

raul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Eduardo

Stayed 4 nights in Jun 2025

6/10 Okay

Edmundo

Business traveller
Disliked: Cleanliness
A little bad smell in the bathroom
Stayed 1 night in Jun 2025

8/10 Good

Sara, Tucson

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location, friendly and unobtrusive staff, especially the female security guard. Room was clean and bright. Great shower and bathroom. Beds were SUPER comfy and linens were spotless. Despite location on busy street, it was quiet at night. A fan was provided but I Would have liked to have had AC. Also suggest providing a source for potable water in each floor— two small bottles were in the room at check-in but never replaced. All in all would definitely stay here again, good value for price.
Stayed 7 nights in May 2025

6/10 Okay

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room is nice and clean. The problem with this unit is the building. Is a 4 floor apartment and not elevator. The high room number you get the highest floor you gonna go up. Plus no AC in room and the only fan is speed broken. Just make sure you know the details before you ge it.
Stayed 5 nights in May 2025

8/10 Good

Rosa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable el lugar y buena localización, solo que es difícil contactarlos pero ameno
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay
Stayed 2 nights in Apr 2025

4/10 Poor

Carlos

Liked: Cleanliness
Disliked: Staff & service, amenities
The room did not match the description. It was an inside room, with only one window to the stairs. No ventilation at all, only a fan. The room was super dark, forced you to have the lights on. Since it’s an inside room, the room was extremely hot. Additionally, there is not a 24 hours front desk as advertised, only a security guard. The door bell did not work and it took about 25 minutes to the guard to open the door during the night time, even if you could see her, she did not listen the door bell. Lastly, it gives a very bad impression to look at the security guard sleeping overnight, on the floor by the entrance under the stairs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pedro

Stayed 1 night in Mar 2025

8/10 Good

Gabriela

Travelled with family, Business traveller
It's super basic but good
Stayed 1 night in Feb 2025

6/10 Okay

Maria Alicia

Travelled with family, Business traveller
Liked: Cleanliness
El inconveniente es que son muchas escaleras para las habitaciones y no se cuenta con elevador
Stayed 4 nights in Feb 2025

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very simple and well-designed hotel. I was looking forward to coming back to our room. When i stayed. There are restaurants store and cafes around, which is convenient. The staff was also kind. I want to stay again
Stayed 5 nights in Feb 2025

10/10 Excellent

Ramiro

Stayed 1 night in Jan 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Javier

Stayed 4 nights in Oct 2024

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

8/10 Good

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024