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Chicago Suites WTC

3.0 star property

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Photo gallery for Chicago Suites WTC

Front of property
Exterior
Garden
Comfort Double Room | Free WiFi, bed sheets
Economy Double Room | Free WiFi, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
98 Chicago Nápoles, Mexico City, CDMX, 03810
  • Place, World Trade Center Mexico City
    ‪5 min walk‬
  • Place, Pepsi Center
    ‪5 min walk‬
  • Place, Metropoli Patriotismo
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪31 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room | Free WiFi, bed sheets

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | Free WiFi, bed sheets

Comfort Double Room

  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Chicago Suites WTC

This smoke-free hotel features a microwave in a common area, a fridge in a common area and express check-out. Other amenities include a garden and a communal living room.
Chicago Suites WTC offers 7 shared accommodations with fans. 20-inch Smart televisions come with digital channels and Netflix. This Mexico City hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
With your stay at Chicago Suites WTC, you're connected to a shopping centre and just a quick walk from World Trade Center Mexico City.
  • Free WiFi
  • Amenities include a lift, a communal living room and a shared microwave
  • Just a 4-minute walk from World Trade Center Mexico City and a 5-minute drive from Chapultepec Castle
Chicago Suites WTC offers its guests a garden, express check-out, and a communal living room. Chicago Suites WTC also features a lift, a microwave in a common area, and a fridge in a common area. The front desk is open around the clock.

This 3-star Mexico City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking includes off-street options

Conveniences

  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 18 floors
  • 5 buildings
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 20-inch smart TV with digital channels
  • Netflix
  • Streaming services

More

  • Fan
  • Shared accommodation

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: MXN 250
Late check-in subject to availability
Late check-in fee: MXN 250 for check-in between 10:00 PM and 2:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 550
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's WhatsApp mobile app before check-in
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of MXN 350 (exact amount varies) at checkout
This property enforces quiet hours from 11:00 PM to 6:30 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Chicago Suites WTC

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: MXN 250 (subject to availability)
  • Late check-in fee: MXN 250 for check-in between 10:00 PM and 2:00 AM
  • Late check-out fee: MXN 550 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 10:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's WhatsApp mobile app before check-in. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of MXN 350 (exact amount varies) at checkout. At the property, quiet hours are enforced between 11:00 PM and 6:30 AM.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Chicago Suites WTC.

Property is also known as

Chicago Suites WTC Hotel
Chicago Suites WTC Mexico City
Chicago Suites WTC Hotel Mexico City

Chicago Suites WTC Reviews

Reviews

6.4
Rating 10 - Excellent. 19 out of 68 reviews
Rating 8 - Good. 18 out of 68 reviews
Rating 6 - Okay. 3 out of 68 reviews
Rating 4 - Poor. 7 out of 68 reviews
Rating 2 - Terrible. 21 out of 68 reviews

7.6/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You require time prior to your arrival to get set up and get your access to the facility, Other than that, once in, it's great.
Stayed 7 nights in Sep 2022
Verified

2/10 Terrible

Claudia guadalupe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No reserven
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Sergio

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

Terrible Place

This is an Airbnb not a hotel or a hostel. The security at the World Trade Center didn’t even know that there was an apartment for rent for a few nights. I called many times to the number provided he never answered. This place should not be on Hotels.com
Stayed 4 nights in May 2023
Verified

4/10 Poor

Raul

Liked: Property conditions & facilities
Disliked: Staff & service
They did not know Ibwas checking in, I had to call travelocity and check in that way. Nobody told me (and I never read) that it would be a SHARED department, until I saw another (surprised as well) guest cominig in. Leftovers on the island and the refrigerator. Terrible internet.
Stayed 1 night in Dec 2022
Verified

4/10 Poor

jose

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I liked the modern facility, the conveniences nearby, and the distance from the city which made it quiet but close. I didn’t like the check in process and the lack of autonomy. Instead of providing me with all the information I needed, I had to ask questions as I went. I requested a queen bed and was given a room with two singles. To use amenities like the gym I needed to book a specific time. If I had known about this I couldn’t have planned. So I do not recommend this property because of the processes you need to complete to do basic things. And I do not recommend this property if you don’t speak Spanish.
Verified

8/10 Good

ANA

Liked: Cleanliness, property conditions & facilities
La ubicación no es muy clara , pero todo lo demás fue muy bueno limpieza , cama y todo lo que sigue a una renta de cuarto
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dolores Ofelia

Liked: Cleanliness, amenities, property conditions & facilities
La habitación es cómoda. En este viaje yo debía de trabajar, por lo que fue grato encontrar dos escritorios y una silla ejecutiva para trabajar. El cuarto es muy iluminado y con buena vista para disfrutar la ciudad mientras trabajas. Ya me había hospedado en otro piso del mismo edificio y no contaba con el "plus" del área de trabajo.
Stayed 4 nights in Feb 2026
Verified

4/10 Poor

Rusvelt

Liked: Cleanliness, staff & service
La habitación bien, la atención bien. Extremadamente molesto y nefasto tener que avisar cada que entras y sales del edificio y esperar a que una persona autorizada te abra la puerta, por qué no te pueden dar un código de acceso, eso es horrible. Si sales al 10 diez veces al día las 10 veces que tienes que esperar en la calle a que bajen por ti si no no entras.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service
Es conveniente mejorar la limpieza en general y cambiar a toallas a unas menos deterioradas
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Mariana angélica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me incomodó compartir espacio con hombres que dejaron sucio el baño compartido para todos, y cuando llegué a la habitación no tenía buen olor. Olía a sudor. Siempre nos resolvieron las dudas de parte de las personas que nos recibieron. Pero cuando pregunté si me quedaría con hombres y mujeres me aseguraron que eran mujeres.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Dario

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pésima experiencia con el personal de seguridad y recepción
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Edson

No es hotel solo rentas un departamento con una habitación compartes un departamento lo que es baño y cocina tal vez sea algo poco incómodo de allí en fuera todo bien
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Alin Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito lugar, la persona que recibe muy amable
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Julieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena, indicar bien si se comparte el depa con mas personas. Buena experiencia
Stayed 1 night in Aug 2024
Verified

8/10 Good

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, y accesible para los lugares donde debía moverme
Stayed 1 night in May 2024
Verified

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
No es el lugar que dicen que es. Por mensaje mandan la ubicación real y es en un edificio de departamentos el cual sólo te rentan una habitación y no hay suficiente privacidad. El tamaño de la cama no es la que dicen y el edredón estaba sucio.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy cool y la atención muy amables
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

José Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No es un hotel, es solo un cuarto compartido.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Carlos Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me trataron excelente y atendieron mis dudas y solicitudes inmediatamente. El lugar tiene una gran vista.
Stayed 2 nights in Jan 2024
Verified

2/10 Terrible

GERARDO

Disliked: Staff & service
No me permitieron el acceso al lugar por que YO no tenía el dato de la torre????
Stayed 1 night in Jan 2024
Verified

8/10 Good

patricia

Liked: Cleanliness, amenities, property conditions & facilities
Solo hubo un pequeño detalle, en la habitación de al lado, toda la noche tuvieron el televisor encendido y a alto volúmen, evitando que pudeiera dormir y descansar
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente viaje

Muy buen servicio
Stayed 2 nights in Nov 2023
Verified

4/10 Poor

Gerardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Céntrico pero incomodo

Muy céntrico, sin embargo no esta cómodo el lugar, el internet es lento, el check in es complejo,
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Montserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una estancia muy buena, el personal muy amable
Stayed 1 night in Oct 2023