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Chicago Suites WTC

3.0 star property

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Photo gallery for Chicago Suites WTC

Front of property
Exterior
Economy Double Room | Free WiFi, bed sheets
Comfort Double Room | Free WiFi, bed sheets
Garden

Reviews

6.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
98 Chicago Nápoles, Mexico City, CDMX, 03810
  • Place, World Trade Center Mexico City
    ‪3 min walk‬
  • Place, Pepsi Center
    ‪3 min walk‬
  • Place, Star Medica Hip Hospital
    ‪3 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪29 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room | Free WiFi, bed sheets

Economy Double Room

  • 4 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Free WiFi, bed sheets

Comfort Double Room

  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Chicago Suites WTC

Hotel connected to a shopping centre in Mexico City
This smoke-free hotel features a microwave in a common area, a fridge in a common area and express check-out. Other amenities include a garden and a communal living room.
Chicago Suites WTC offers 7 shared accommodations with fans. 20-inch Smart televisions come with digital channels and Netflix. This Mexico City hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
With your stay at Chicago Suites WTC, you're connected to a shopping centre and just a quick walk from World Trade Center Mexico City.
  • Free WiFi
  • Amenities include a lift, a communal living room and a shared microwave
  • Just a 4-minute walk from World Trade Center Mexico City and a 5-minute drive from Chapultepec Castle
Chicago Suites WTC offers its guests a garden, express check-out, and a communal living room. Chicago Suites WTC also features a lift, a microwave in a common area, and a fridge in a common area. The front desk is open around the clock.

This 3-star Mexico City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking includes off-street options

Conveniences

  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 18 floors
  • 5 buildings
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 20-inch smart TV with digital channels
  • Netflix
  • Streaming services

More

  • Fan
  • Shared accommodation

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: MXN 250
Late check-in subject to availability
Late check-in fee: MXN 250 for check-in between 10:00 PM and 2:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 550
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's WhatsApp mobile app before check-in
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of MXN 350 (exact amount varies) at checkout
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Chicago Suites WTC

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: MXN 250 (subject to availability)
  • Late check-in fee: MXN 250 for check-in between 10:00 PM and 2:00 AM
  • Late check-out fee: MXN 550 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 10:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's WhatsApp mobile app before check-in. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of MXN 350 (exact amount varies) at checkout.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Chicago Suites WTC Hotel
Chicago Suites WTC Mexico City
Chicago Suites WTC Hotel Mexico City

Chicago Suites WTC Reviews

Reviews

6.0
Rating 10 - Excellent. 15 out of 62 reviews
Rating 8 - Good. 17 out of 62 reviews
Rating 6 - Okay. 3 out of 62 reviews
Rating 4 - Poor. 7 out of 62 reviews
Rating 2 - Terrible. 20 out of 62 reviews

7.4/10

Cleanliness

6.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

jose

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I liked the modern facility, the conveniences nearby, and the distance from the city which made it quiet but close. I didn’t like the check in process and the lack of autonomy. Instead of providing me with all the information I needed, I had to ask questions as I went. I requested a queen bed and was given a room with two singles. To use amenities like the gym I needed to book a specific time. If I had known about this I couldn’t have planned. So I do not recommend this property because of the processes you need to complete to do basic things. And I do not recommend this property if you don’t speak Spanish.

2/10 Terrible

Genesis R

Stayed 2 nights in Oct 2023

2/10 Terrible

carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no esta chido que jueguen con las palabras porque NO ES UN HOTEL!!! son HABITACIONES COMPARTIDAS! ojala que tu lucro te sea benéfico porque no es correcto que jueguen con el tiempo, dinero y decisiones de las personas, si tu nombre esta mal anunciado pues corrígelo y punto deja de estafar gente.
Stayed 1 night in Aug 2023

2/10 Terrible

Sergio

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

Terrible Place

This is an Airbnb not a hotel or a hostel. The security at the World Trade Center didn’t even know that there was an apartment for rent for a few nights. I called many times to the number provided he never answered. This place should not be on Hotels.com
Stayed 4 nights in May 2023

2/10 Terrible

Hector

Stayed 1 night in May 2023

10/10 Excellent

José

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Feb 2023

4/10 Poor

Raul

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
They did not know Ibwas checking in, I had to call travelocity and check in that way. Nobody told me (and I never read) that it would be a SHARED department, until I saw another (surprised as well) guest cominig in. Leftovers on the island and the refrigerator. Terrible internet.
Stayed 1 night in Dec 2022

10/10 Excellent

Luis, Toronto

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You require time prior to your arrival to get set up and get your access to the facility, Other than that, once in, it's great.
Stayed 7 nights in Sep 2022

2/10 Terrible

Marlenne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Mariana angélica

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me incomodó compartir espacio con hombres que dejaron sucio el baño compartido para todos, y cuando llegué a la habitación no tenía buen olor. Olía a sudor. Siempre nos resolvieron las dudas de parte de las personas que nos recibieron. Pero cuando pregunté si me quedaría con hombres y mujeres me aseguraron que eran mujeres.
Stayed 1 night in Jun 2025

4/10 Poor

Dario

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pésima experiencia con el personal de seguridad y recepción
Stayed 1 night in Mar 2025

6/10 Okay

Edson

No es hotel solo rentas un departamento con una habitación compartes un departamento lo que es baño y cocina tal vez sea algo poco incómodo de allí en fuera todo bien
Stayed 1 night in Mar 2025

8/10 Good

Ivan

Travelled with partner
Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Irlanda

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Alin Paola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito lugar, la persona que recibe muy amable
Stayed 1 night in Aug 2024

10/10 Excellent

Julieta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena, indicar bien si se comparte el depa con mas personas. Buena experiencia
Stayed 1 night in Aug 2024

8/10 Good

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, y accesible para los lugares donde debía moverme
Stayed 1 night in May 2024

2/10 Terrible

Jorge, Toluca

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No es el lugar que dicen que es. Por mensaje mandan la ubicación real y es en un edificio de departamentos el cual sólo te rentan una habitación y no hay suficiente privacidad. El tamaño de la cama no es la que dicen y el edredón estaba sucio.
Stayed 1 night in Jul 2024

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy cool y la atención muy amables
Stayed 1 night in Jun 2024

2/10 Terrible

Claudia guadalupe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No reserven
Stayed 2 nights in Feb 2024

2/10 Terrible

José Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No es un hotel, es solo un cuarto compartido.
Stayed 3 nights in Jan 2024

10/10 Excellent

Carlos Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me trataron excelente y atendieron mis dudas y solicitudes inmediatamente. El lugar tiene una gran vista.
Stayed 2 nights in Jan 2024

2/10 Terrible

GERARDO

Business traveller
Disliked: Staff & service
No me permitieron el acceso al lugar por que YO no tenía el dato de la torre????
Stayed 1 night in Jan 2024

8/10 Good

patricia

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Solo hubo un pequeño detalle, en la habitación de al lado, toda la noche tuvieron el televisor encendido y a alto volúmen, evitando que pudeiera dormir y descansar
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente viaje

Muy buen servicio
Stayed 2 nights in Nov 2023