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DoubleTree by Hilton Hotel Mexico City Santa Fe

3.5 star property

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Photo gallery for DoubleTree by Hilton Hotel Mexico City Santa Fe

Sports facility
Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk
Premium Suite, 1 King Bed, Non Smoking, Terrace | 1 bedroom, minibar, in-room safe, desk
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Breakfast available
  • Parking available
  • Room service

Explore the area

View in a map
Calle 3 No. 55 Col. Lomas de Santa Fe, Mexico City, 01219
  • Place, Expo Santa Fe Mexico
    ‪5 min walk‬
  • Place, Parque La Mexicana
    ‪12 min walk‬
  • Place, Santa Fe Center Mall
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking (2 DOUBLE BEDS)

Room, Non Smoking (2 DOUBLE BEDS) | 1 bedroom, minibar, in-room safe, desk

Room, Non Smoking (2 DOUBLE BEDS)

9.0 out of 10
Wonderful
(40 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Living area

Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Living area

Junior Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium Suite, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Terrace

Premium Suite, 1 King Bed, Non Smoking, Terrace | 1 bedroom, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking, Terrace

  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)

Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower) | 1 bedroom, minibar, in-room safe, desk

Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Accessible Two Double Beds Room with Roll In Shower

Bathroom | Combined shower/bathtub, deep-soaking bathtub, free toiletries

Accessible Two Double Beds Room with Roll In Shower

  • Sleeps 2

1 King Bed Suite-Premium Wifi

  • Sleeps 3

1 King Bed 2 Room Premium Suite-Prem Wifi

  • Sleeps 2

View all photos for Two Double Beds Room

1 bedroom, minibar, in-room safe, desk

Two Double Beds Room

  • Sleeps 4

View all photos for King Bed Room

1 bedroom, minibar, in-room safe, desk

King Bed Room

  • Sleeps 2

View all photos for Junior King Bed Suite

1 bedroom, minibar, in-room safe, desk

Junior King Bed Suite

  • Sleeps 3

View all photos for Premium King Bed Suite with Terrace

1 bedroom, minibar, in-room safe, desk

Premium King Bed Suite with Terrace

  • Sleeps 4

Similar properties

Exterior
Hilton Garden Inn Mexico City Santa Fe
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 1,006 reviews
The price is €74
includes taxes & fees
30 Nov - 1 Dec
Hilton Garden Inn Mexico City Santa Fe

About this property

DoubleTree by Hilton Hotel Mexico City Santa Fe

Pet-friendly Mexico City hotel connected to the convention centre, 7-minute walk to Expo Santa Fe Mexico
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a conference centre are on-site.
DoubleTree by Hilton Hotel Mexico City Santa Fe offers 172 accommodations with minibars and laptop-compatible safes. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials and body wraps. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Mexico City Santa Fe. During your stay, you'll be connected to the convention centre and just a quick walk from Expo Santa Fe Mexico. Free WiFi in public areas, a full-service spa and an indoor pool are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, body wraps or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 15-minute walk of Expo Santa Fe Mexico and K1 Speed ​​Mexico Garden Santa Fe
  • Cats and dogs welcome for a fee
DoubleTree by Hilton Hotel Mexico City Santa Fe offers its guests a full-service spa, an indoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 15 meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel Mexico City Santa Fe. Parking is available for a fee.

This 3.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
DoubleTree by Hilton Hotel Mexico City Santa Fe has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (MXN 125 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 355 for adults and MXN 260 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • In a nature reserve
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1100 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 355 for adults and from MXN 260 for children
  • Valet parking fee: MXN 125 per day
  • Pet fee: MXN 1100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Inn Santa Fe
DoubleTree Hilton Hotel Mexico City Santa Fe
Fiesta Americana Santa Fe Hotel Mexico City
Fiesta Inn Santa Fe Hotel Mexico City
DoubleTree Hilton Mexico City Santa Fe
DoubleTree by Hilton Hotel Mexico City Santa Fe Hotel
DoubleTree by Hilton Hotel Mexico City Santa Fe Mexico City

DoubleTree by Hilton Hotel Mexico City Santa Fe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 481 out of 870 reviews
Rating 8 - Good. 209 out of 870 reviews
Rating 6 - Okay. 77 out of 870 reviews
Rating 4 - Poor. 38 out of 870 reviews
Rating 2 - Terrible. 65 out of 870 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edilberto

Stayed 2 nights in Aug 2025

2/10 Terrible

Jose

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Car damage and unacceptable behavior

Terrible experience. I left my car in the Hotel Valet Parking that they had only to figure out until the next morning that they had crashed my rental car. Needed to call the insurances, lost all my vacations day and without any notification until the next day. That is totally unacceptable. I submitted a formal letter/email to the hotel and until today I havent received any direct answer from the Hotel Managament - only from the bell boys. That is not acceptable for any hotel carrying the Hilton brand.
Stayed 2 nights in Jul 2025

8/10 Good

Rafael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Apropiado para el precio.
Stayed 2 nights in Jul 2025

6/10 Okay

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly, good location. Hot water takes Mom to come on, and does not get very hot, only two towels were given to our room for four guest. Every day. We had to ask for additional towels. There were no towels in the swimming area, and no explanation of how to get them. The food in the hotel was extremely expensive, compared to local fair out around the hotel. I recommend that you do not eat or drink anything in the hotel due to this. If you stay near the elevators, you will hear a very loud rumbling all day and all night.
Stayed 2 nights in Jul 2025

6/10 Okay

Giosue

Stayed 3 nights in Jun 2025

6/10 Okay

Mauro

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Only one elevator worked, the waiting list was terrible
Stayed 3 nights in Jun 2025

10/10 Excellent

Julio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice property, good amenities courteous and helpful staff.
Stayed 3 nights in Jun 2025

2/10 Terrible

Mayte

Disliked: Staff & service
This hotel is not a 5 star. It may be a 4 star but it looks like a 3 star
Stayed 1 night in May 2025

10/10 Excellent

Cesar

Stayed 1 night in May 2025

6/10 Okay

Meztli, Commerce city

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Property try to charge me for an extra room I didn’t request.
Stayed 1 night in Apr 2025

10/10 Excellent

ALEJANDRO

Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Claudia

Great
Stayed 1 night in Mar 2025

2/10 Terrible

Mayte

Disliked: Staff & service
Property is unavailable via email and would not process a redund
Stayed 3 nights in Mar 2025

10/10 Excellent

Patricio

Stayed 3 nights in Feb 2025

8/10 Good

Raul, Miami

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty impressed with property. The architecture is very unique and cool.
Stayed 1 night in Feb 2025

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Algunos aspectos de seguridad dentro de las instalaciones (puertas principalmente y funcionamiento de equipos TV aire
Stayed 2 nights in Feb 2025

10/10 Excellent

Carolina

Stayed 6 nights in Jan 2025

8/10 Good

Carlos, Belvidere

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no fridge or microwave useful when traveling with kids, nice hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!
Stayed 1 night in Jan 2025

8/10 Good

Ernesto, Albuquerque

Travelled with family
Liked: Cleanliness, staff & service
I cannot see why this property has no heating in their rooms ,wehad a cold night after paying
Stayed 2 nights in Dec 2024

8/10 Good

Brian

Stayed 2 nights in Nov 2024

8/10 Good

Nicole

Stayed 3 nights in Nov 2024

8/10 Good

Walner

Nice place. I like ir
Stayed 6 nights in Nov 2024

4/10 Poor

Frances

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Nos hemos quedado muchas veces en este hotel, la última vez fue hace un año y todo había estado bien, esta vez encontramos varias toallas sucias y la comida estuvo muy mala, que lástima porque nos gustaba mucho
Stayed 4 nights in Nov 2024