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Four Points by Sheraton Mexico City, Colonia Roma

3.5 star property

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Photo gallery for Four Points by Sheraton Mexico City, Colonia Roma

Bar (on property)
Property amenity
Meeting facility
Superior Room, 1 King Bed with Sofa bed, City View | City view
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Alvaro Obregon No. 38, P.B. Col Roma, Mexico City, CDMX, 06700
  • Place, Plaza Río de Janeiro
    ‪5 min walk‬
  • Place, Arena México
    ‪10 min walk‬
  • Place, Paseo de la Reforma
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View | Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(25 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Premium bedding, down duvets, Select Comfort beds, in-room safe

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, City View

Superior Room, 1 King Bed with Sofa bed, City View | Premium bedding, down duvets, Select Comfort beds, in-room safe

Superior Room, 1 King Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (No View)

Room, 1 King Bed (No View) | Premium bedding, down duvets, Select Comfort beds, in-room safe

Room, 1 King Bed (No View)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior King Suite

Premium bedding, down duvets, Select Comfort beds, in-room safe

Junior King Suite

  • Sleeps 2

View all photos for Deluxe Room, Deluxe Guest Room, Urban View, Balcony

Premium bedding, down duvets, Select Comfort beds, in-room safe

Deluxe Room, Deluxe Guest Room, Urban View, Balcony

  • Sleeps 4

Interior King Room-No View

  • Sleeps 2

View all photos for Standard King Room With City View

Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard King Room With City View

  • Sleeps 2

View all photos for Standard Room With Two Queen Beds With City View

Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Room With Two Queen Beds With City View

  • Sleeps 4

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About this property

Four Points by Sheraton Mexico City, Colonia Roma

Art Deco hotel with free valet parking and fitness centre
This hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Four Points by Sheraton Mexico City, Colonia Roma offers 90 accommodations with laptop-compatible safes and complimentary bottles of water. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Four Points by Sheraton Mexico City, Colonia Roma's great location gets high marks from our customers. During your stay, you'll be within walking distance of Paseo de la Reforma. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from Angel of Independence Monument and a few minutes from Palacio de Bellas Artes
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 4575 square feet (425 square metres) and includes a conference centre. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Mexico City, Colonia Roma. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Mexico City hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:00 AM.
Four Points by Sheraton Mexico City, Colonia Roma has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: MXN 371.60 for adults and MXN 185.80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (4,575 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lever door handles
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 3000.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 371.60 for adults and from MXN 185.80 for children
  • Airport shuttle fee: MXN 500 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: MXN 3000.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Colonia
Four Points Sheraton Colonia Hotel
Four Points Sheraton Colonia Hotel Mexico City Roma
Four Points Sheraton Mexico City Colonia Roma
Four Points Sheraton Mexico City Colonia Roma Hotel
Four Points by Sheraton Mexico City Colonia Roma
Four Points Sheraton Mexico C
Four Points by Sheraton Mexico City Colonia Roma
Four Points by Sheraton Mexico City, Colonia Roma Hotel
Four Points by Sheraton Mexico City, Colonia Roma Mexico City

Four Points by Sheraton Mexico City, Colonia Roma Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 279 out of 474 reviews
Rating 8 - Good. 131 out of 474 reviews
Rating 6 - Okay. 39 out of 474 reviews
Rating 4 - Poor. 16 out of 474 reviews
Rating 2 - Terrible. 9 out of 474 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Dominic

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location . Safe neighborhood with lots of bars and restaurants. Easy to walk to nearby Condessa which was equally as nice. Staff very friendly, bar was good and so was breakfast
Stayed 4 nights in Sep 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Felt very safe! Clean rooms, friendly staff
Stayed 2 nights in Sep 2025

6/10 Okay

Luca

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Bad check-in experience

Arrived at 2:40 pm, check-in was at 3 pm, but the front desk refused to let me in the room for just 20 minutes early. Asked for an upgrade due to booking issues and my status, but it was denied without even checking availability. Poor check-in service. The AC did not cool properly and the bathroom was clogged.
Stayed 2 nights in Sep 2025

6/10 Okay

Roberto

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Bad check-in experience

Arrived at 2:40 pm, check-in was at 3 pm, but the front desk refused to let me in the room for just 20 minutes early. Asked for an upgrade due to booking issues and my status, but it was denied without even checking availability. Poor check-in service. The AC did not cool properly and the bathroom was clogged.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nelsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellente!

Very clean and safe environment with excellent authentic Mexican breakfast buffet. Loved our stay here and highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Ross

Travelled with family
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
There are a lot of restaurants and bars close by
Stayed 5 nights in Jun 2025

10/10 Excellent

Chela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Lexus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Mehreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

ABELARDO

Stayed 3 nights in Jun 2025

10/10 Excellent

glory mae

Stayed 3 nights in May 2025

6/10 Okay

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Henry, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeriza, Upper Montclair

Stayed 3 nights in Apr 2025

10/10 Excellent

Marisela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean.
Stayed 4 nights in Apr 2025

2/10 Terrible

Mayra

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Our first time at this location to start the shower floors are uneven and slippery unsafe my friend had a fall. The glass shower came loose and was about to fall and shatter.
Stayed 4 nights in Apr 2025

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at this property in Roma Norte!
Stayed 3 nights in Apr 2025

6/10 Okay

Carrie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gisselle

Stayed 5 nights in Mar 2025

10/10 Excellent

CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

FERNANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Victor

Stayed 5 nights in Dec 2024

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was simple but very nice and updated. The room was spacious the only issue was the walls are a bit thin. The staff was very hospitable and us feel welcomed and comfortable. Would definitely recommend.
Stayed 4 nights in Mar 2025