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Gran Hotel Ciudad de Mexico Zocalo View

4.5 star property
VIP Access

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Photo gallery for Gran Hotel Ciudad de Mexico Zocalo View

Interior
Lobby
View from property
Building design
Building design

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Mexico City, CDMX
  • Place, National Palace
    ‪3 min walk‬
  • Place, Metropolitan Cathedral
    ‪3 min walk‬
  • Place, Zócalo
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Master Suite Zocalo View

Master Suite Zocalo View | Minibar, in-room safe, desk, blackout curtains

Master Suite Zocalo View

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(58 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Minibar, in-room safe, desk, blackout curtains

Master Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(37 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Super Saver One King

Super Saver One King | Minibar, in-room safe, desk, blackout curtains

Super Saver One King

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Zocalo View

Junior Suite, 1 King Bed, Zocalo View | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Zocalo View

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Breakfast, lunch, dinner served; Mexican cuisine
Zocalo Central & Rooftop Mexico City
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.9 out of 5, Exceptional, 2,695 reviews
The price is €167
includes taxes & fees
28 Jan - 29 Jan
Zocalo Central & Rooftop Mexico City

About this property

Gran Hotel Ciudad de Mexico Zocalo View

Luxury hotel with 2 restaurants and fitness centre
2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business centre and valet parking.
Gran Hotel Ciudad de Mexico Zocalo View offers 60 accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Gran Hotel Ciudad de Mexico Zocalo View's great location. During your stay, you're just a quick walk from Zócalo. Enjoy features like free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Zócalo and 10 minutes on foot from Palacio de Bellas Artes
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 7804 square feet (725 square metres) and includes conference space. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury Gran Hotel Ciudad de Mexico Zocalo View. For a fee, parking is available. The property offers extended parking privileges.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Cafe Ciudad de Mexico – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
La Terraza – This restaurant specialises in Mexican cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 13 per day)
  • Extended parking on site
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cafe Ciudad de Mexico
  • La Terraza

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7,804 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1895
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 to 30 for adults and USD 20 to 30 for children
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ciudad Mexico
Gran Ciudad
Gran Ciudad De Mexico
Gran Hotel Ciudad
Gran Hotel Ciudad De Mexico
Gran Hotel Ciudad Mexico
Gran Hotel Mexico
Gran Mexico
Hotel Ciudad
Mexico Gran Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Ciudad Mexico

Gran Hotel Ciudad de Mexico Zocalo View Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 983 out of 1115 reviews
Rating 8 - Good. 80 out of 1115 reviews
Rating 6 - Okay. 29 out of 1115 reviews
Rating 4 - Poor. 7 out of 1115 reviews
Rating 2 - Terrible. 16 out of 1115 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Deanna

Stayed 1 night in Oct 2025

10/10 Excellent

Acxell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel West excellent and clean.⭐⭐⭐⭐⭐ I was upgrade to a sweet with no extra charge with a wonderful view to the zocalo The staff was amazing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
The hotel is an iconic gem in the heart of Mexico City at the Zocalo. It was a treat to be able to enjoy the beauty of this hotel in the heart of the city. Staff are very helpful and friendly. The hotel's age and the location come with some downsides - the main entrance of the hotel is within a pedestrian zone making access for cars and taxis confusing. The hallway outside our room had a distinctive odor of mold despite being very clean - the room and bathroom were immaculate. The rate reflected a fair balance of the hotel's breathtaking beauty and luxury and the noted challenges. Special thanks to the porter Emanuel Guerrera
Stayed 2 nights in Oct 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with fantastic staff. Breakfast buffet is a must.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good except the food it was very disappointing
Stayed 2 nights in Oct 2025

10/10 Excellent

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was Exceptional, it was one of the best hotels we have ever stayed in. The location was amazing, right in the center of everything, The suite we had on the forth floor was amazing, it was quiet, it was big and loved the nice welcoming desert and small bottle of wine they for us to welcome us on our first night, nice touch! The staff were amazing, the service was amazing, our room was cleaned every day, they provided everything we needed. The staff at the reception were amazing and they facilitate a tour for us to see Teotihuacán, please book the tour with them and ask for Susie Perez, she was our tour god and she was amazing beyond words, the best tour guide we have ever had, god bless her, she went out of her way to help us and give us the best day possible. Overall the whole experience with this hotel was First Class and I think this will be my only hotel that I will book with every time we come back to Mexico City. Thank you to all of the wonder staff for thier amazing work!!!!
Stayed 6 nights in Sep 2025

6/10 Okay

Marianne

Liked: Cleanliness, property conditions & facilities, room comfort
The power was off in that part of the city when I arrived but was soon restored. For that reason i was limited as to what i could order at the Terraza Restaurant. I ordered guacamole and asked for no cilantro. The waiter said it was pre-made with cilantro. I asked him to ask the chef. I was able to circumvent the waiter and get my guacamole but the totopos were unbelievably salty. Again, I was told they come that way and nothing could be done. I was hoping for a better welcome for this hungry and weary traveler.
Stayed 3 nights in Sep 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Eleazar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view of zocalo booking with Expedia grants you 30% discount on their kitchen services
Stayed 5 nights in Sep 2025

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Daisy, Lancaster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view, the staff are all friendly and welcoming. Security 24/7, food is delicious at the rooftop. I will definitely be staying here again!
Stayed 3 nights in Sep 2025

10/10 Excellent

Iman Gamil Mohamed, Seattle

Stayed 5 nights in Jul 2025

10/10 Excellent

Jose, Downey

Stayed 5 nights in Sep 2025

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall excellent experience, thank you
Stayed 4 nights in Sep 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Definitely want to come back.
Stayed 3 nights in Sep 2025

10/10 Excellent

Aurelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must in the historic District

Step back in time at this beautiful hotel with its elegant French-inspired interior. The stained glass alone is a marvel, and enjoying a meal or drink on the balcony while overlooking the Zócalo is truly breathtaking. An absolute must when staying in the historic district.
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This historical property is spectacular with the world's largest domed stained glass ceiling and friendly staff and fantastic guest lounge open 24/7.
Stayed 2 nights in Sep 2025

10/10 Excellent

deliz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I had a wonderful stay! We plan on returning with my entire family next year.
Stayed 1 night in Sep 2025

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mexico vacation

The hotel is amazingly beautiful abd super clean. The rooms were very comfortable and the staff is very friendly. It can get a little loud outside sometimes with the outdoors music and crowds but overall it was good stay. Our drivers, Cristian and Julio were both very professional and always punctual. I would use the hotel and the services again. Great stay!
Stayed 5 nights in Sep 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is absolutely breathtaking and you will not get a better view of the zocalo. We had a large room and bathroom with a bathtub. Air conditioning worked well. Comfortable beds. Large towels. All the amenities you would expect for a 5-star hotel. The staff was amazing, especially our porter, Emmanuel. He went above and beyond to help us with our luggage and explain the history of the hotel. He even walked us a block away to help us meet our Uber. We were treated very well by the Gran Hotel and would highly recommend to all! 10/10
Stayed 2 nights in Sep 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2-night stay in the Gran Ciudad Hotel

I had a nice stay in the Gran Ciudad Hotel. The staff were very helpful and the hotel is conveniently located next to the Zocalo. The terrace restaurant has magnificent views. Our room was both spacious and quiet. The hotel lobby is an absolute gem but the interiors of the bedrooms and toilets are a little dated and could do with being refreshed. The residents room is a great idea, however there could be instructions to help people use the coffee machine. One major issue was that we checked-in on what was Independence Day. We couldn’t access the hotel due to multiple road closures and had to wait several hours until they re-opened. This effectively eliminated a day of our stay in Mexico City. I do feel the hotel could have emailed us to warn us in advance of the difficulties that we faced.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carmen, Whittier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the nachos chips paint a little stale. Everything else was great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Herick

Stayed 1 night in Sep 2025