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Hilton Garden Inn Mexico City Polanco

3.5 star property

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Photo gallery for Hilton Garden Inn Mexico City Polanco

Terrace/patio
Down duvets, in-room safe, desk, blackout curtains
Exterior
Shower, free toiletries, hair dryer, towels
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
Leon Tolstoi 22, Mexico City, 11590
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Chapultepec Park
    ‪5 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 Double Bed

Down duvets, in-room safe, desk, blackout curtains

Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room, 1 Double Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Down duvets, in-room safe, desk, blackout curtains

Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Down duvets, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Corner

Down duvets, in-room safe, desk, blackout curtains

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hilton Garden Inn Mexico City Polanco

A casino, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hilton Garden Inn Mexico City Polanco offers 96 accommodations with washers/dryers and a safe. Beds feature down duvets. 45-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Mexico City Polanco. During your stay, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, a restaurant and a casino are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Paseo de la Reforma and 10 minutes on foot from Avenida Presidente Masaryk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 645 square feet (60 square metres) and includes conference space. A casino, a fitness centre, and a terrace are also featured at the business-friendly Hilton Garden Inn Mexico City Polanco. For a fee, parking is available.

This 3.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Hilton Garden Inn Mexico City Polanco has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (MXN 160 per night)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 280 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Casino
  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 645 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Mexico City Polanco

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 280 for adults and from MXN 280 for children
  • Valet parking fee: MXN 160.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Wyndham Garden Hotel Mexico City Polanco

Wyndham Garden Mexico City Polanco

Wyndham Mexico City Polanco

Wyndham Garden Mexico City Polanco Hotel

Wyndham Garden Polanco Hotel

Wyndham Garden Polanco

Hilton Garden Inn Mexico City Polanco Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1000 reviews
Rating 8 - Good. 260 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many shops nearby Also bosque de chapultepec sits just across the avenue de reforma
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Eliseo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Dony

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and location. Our third time staying, even during the earthquake the staff was cool, calm, and collected. I wish I could give them 10 Stars.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ruiguo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and good sized rooms. Hotel felt a bit dated, but was undegoing remodeling. Great access to tourist areas, very walkable.
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the main avenue of the city, and close to many shops and restaurants. Close to transportation options.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and great location!
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Anafin

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel, great location
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Maria Rosalba E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was pleasant from check in till check out, I wish we could've stayed longer. This hotel is centrally located and if you enjoy nice walks in the evening walking from here all the way to el zocalo takes about an hr 15 minutes, you will be able to see the angel of Independence, the revolution monument, bellas artes, latin american tower, casa de los azulejos and enjoy street vendors all the way (you can always come back on an uber) highly recommended. Also, steps away from chapultepec castle and good restaurants. I will stay here on my next visit, hopefully soon!!!
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Montserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and hotel is close to everything you need.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay when doing a business trip.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and affordable
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Roof patio was quiet and great The front desk staff were the best part
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place. Bed was comfortable.

Nice place. Bed was comfortable.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a short walk away from chapultecpec
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, quiet area, friendly and helpful staff
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location Cafe on top floor was good
Stayed 9 nights in Feb 2024
Verified

10/10 Excellent

Edson

Liked: Amenities
Cool
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location adjacent to Parque Chapultepec , lots of things to do in the area. Hotel is quiet and comfortable. I’ve stayed before and will do so again
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying at Wyndham Gardens Polanco and will be our hotel of choice in future travels to Mexico City. The staff was professional, courteous, and helpful throughout our stay.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our two night stay at this hotel was great! It is very close to the Chapultepec park, castle, zoo and museums as well as many restaurants and other monuments within 15-20 minute walk. The rooms were large and very clean.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Navor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was smaller than described, but the location is excellent.
Stayed 4 nights in Aug 2024

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