Holiday Inn Express Mexico Basilica by IHG

3.0 star property

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Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains
Reception
Exterior
Exterior
Business centre

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Room service
  • Air conditioning
  • Laundry

Explore the area

View in a map
Calzada de Guadalupe No. 54, Mexico City, CMX, 06250
  • Place, Palacio de Bellas Artes
    ‪4 min drive‬
  • Place, Basilica of Our Lady of Guadalupe
    ‪5 min drive‬
  • Place, Zócalo
    ‪5 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪7 min drive‬

Room options

Standard Room

  • 38 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(72 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(61 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Mexico Basilica by IHG

Hotel with free breakfast, near Zócalo
Along with a fitness centre, this hotel has a business centre and conference space. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services and dry cleaning.
Holiday Inn Express Mexico Basilica by IHG offers 138 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Mexico Basilica by IHG. During your stay, you'll be within walking distance of Tlatelolco Archaelogical Site. Features include free breakfast and free WiFi in public areas, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Basilica of Our Lady of Guadalupe and 6 minutes from Palacio de Bellas Artes
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 479 square feet (45 square metres) and includes conference space. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Mexico Basilica by IHG. Parking is available for a fee. A complete renovation of Holiday Inn Express Mexico Basilica by IHG was completed in August 2019.
Guests are served a free continental breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (MXN 80 per night)

Food and drink

  • Free continental breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 479 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Renovated entire property - August 2019
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: MXN 717
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: MXN 80.00 per night
  • Early check-in fee: MXN 717 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Samil Plaza
Best Western Samil Plaza Hotel Mexico City
Best Western Samil Plaza Mexico City
Hotel Samil Plaza Mexico City
Holiday Inn Express Mexico Basilica Hotel
Samil Plaza Mexico City
Samil Plaza
Holiday Inn Express Basilica Hotel
Holiday Inn Express Basilica
Best Western Samil Plaza Hotel

Reviews

Holiday Inn Express Mexico Basilica by IHG Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 765 out of 1034 reviews
Rating 8 - Good. 182 out of 1034 reviews
Rating 6 - Okay. 45 out of 1034 reviews
Rating 4 - Poor. 17 out of 1034 reviews
Rating 2 - Terrible. 25 out of 1034 reviews

Reviews

10/10 Excellent

RALPH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseluis, Anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good good service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Liz, Monterey Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay- everything was great overall! The room was clean and comfortable, the service was good, and the location was very convenient. My only small suggestions would be to provide a little more toilet paper (at least one roll per guest) and maybe an extra bath towel. Other than that, everything was wonderful. I’d definitely stay again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Marisol

Stayed 1 night in Jul 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Goo service.
Stayed 1 night in Jun 2025

10/10 Excellent

Roberto

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Eloisa

Stayed 1 night in Jul 2025

10/10 Excellent

Eloisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

This is my fourth time I stay here and every time I stay is amazing. The staff are really nice and make you feel welcome and make sure you have everything you need. The rooms are so clean too. Breakfast is getting better too, they have alot options. I will definitely come back here every time I visit Mexico City.
Stayed 1 night in Jul 2025

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our AC was making so much noise that it kept making us up.
Stayed 4 nights in Jul 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Maria

Travelled with group
Liked: Amenities
Disliked: Staff & service
The attention of the people in the lobby leaves a lot to be said, since when I arrived to check in, the guy who helped me did it in a bad way. I understand that I arrived 6 hours before check in and I understand that there is an extra charge for entering before check in time, but what I did not like is that I told him that I had a reservation but that I had arrived a few hours earlier than I expected, to which he told me that the room was not available, but that he would give me one if I paid $ 745 Mexican pesos because the check in time was at 3 and I was arriving early, but he said it to me in a bad way, besides he only wanted to give me 1 key for the room, when they have always given me 2, since I travel 1 to 2 times a year and I always stay at that hotel but on this occasion I did not like the attention of the staff, everyone is rude and answers in a bad way, Another thing, the toilet wasn't working properly since it has 2 buttons to flush little water and another to flush a lot of water, one button worked and the other didn't. I wanted to call reception to report this problem and I had to go down from the 3rd floor to the lobby because it turns out that the phone that was in my room didn't work either.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose Manuel Del

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was fantastic. It was fresh. It was very clean.
Stayed 3 nights in Jun 2025

10/10 Excellent

felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Giselle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio! Muy comodo y limpio.
Stayed 5 nights in May 2025

10/10 Excellent

Misael

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was very clean. People work there. They’re very nice, and the breakfast was Amazing
Stayed 4 nights in Jul 2025

10/10 Excellent

maria

Travelled with partner
Liked: Amenities
Great service. Thank you.
Stayed 1 night in Jun 2025

8/10 Good

Jose A.

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, cleaninless and good breakfast. Points down there was construction on sidewalks facing the window.
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience. Our room was always very clean, the breakfast was very good and there was always something different everyday. Overall experience was great!
Stayed 5 nights in Jun 2025

10/10 Excellent

Evelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone has very nice! Very clean rooms!
Stayed 2 nights in Jun 2025

8/10 Good

Yarithza

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Just good
Stayed 1 night in Jun 2025

10/10 Excellent

Joanna, East palo alto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great economic place to stay proves in house taxi transportation. Also staff is great and very good gour guide...
Stayed 1 night in Jun 2025

10/10 Excellent

Elisabet

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 2 nights in May 2025