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Holiday Inn Express Mexico Basilica by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Mexico Basilica by IHG

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains
Business centre
Exterior
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
Calzada de Guadalupe No. 54, Mexico City, CMX, 06250
  • Place, Tlatelolco Archaelogical Site
    ‪12 min walk‬
  • Place, Alameda Central
    ‪7 min drive‬
  • Place, Metropolitan Cathedral
    ‪12 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • 38 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(77 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(61 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Bathroom | Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Mexico Basilica by IHG

Hotel with free breakfast, near Zócalo
Along with a fitness centre, this hotel has a business centre and conference space. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services and dry cleaning.
Holiday Inn Express Mexico Basilica by IHG offers 138 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Mexico Basilica by IHG. During your stay, you'll be within walking distance of Tlatelolco Archaelogical Site. Features include free breakfast and free WiFi in public areas, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Basilica of Our Lady of Guadalupe and 6 minutes from Palacio de Bellas Artes
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 479 square feet (45 square metres) and includes conference space. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Mexico Basilica by IHG. Parking is available for a fee. A complete renovation of Holiday Inn Express Mexico Basilica by IHG was completed in August 2019.
Guests are served a free continental breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (MXN 80 per night)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 479 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Renovated entire property - August 2019
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: MXN 717
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: MXN 80.00 per night
  • Early check-in fee: MXN 717 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Samil Plaza
Best Western Samil Plaza Hotel Mexico City
Best Western Samil Plaza Mexico City
Hotel Samil Plaza Mexico City
Holiday Inn Express Mexico Basilica Hotel
Samil Plaza Mexico City
Samil Plaza
Holiday Inn Express Basilica Hotel
Holiday Inn Express Basilica
Best Western Samil Plaza Hotel

Holiday Inn Express Mexico Basilica by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 784 out of 1048 reviews
Rating 8 - Good. 171 out of 1048 reviews
Rating 6 - Okay. 49 out of 1048 reviews
Rating 4 - Poor. 16 out of 1048 reviews
Rating 2 - Terrible. 28 out of 1048 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Carson City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The continental breakfast had good food. People were very polite and friendly. Our room cleaner did a great job.
Stayed 8 nights in Sep 2025

10/10 Excellent

Willy, Cartago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Estancia agradable; muy cerca de la Basílica de La Virgen de Guadalupe; cerca del centro. Para nosotros que íbamos de visita principalmente a la Basílica, fue muy conveniente, porque se puede salir y cruzando la calle está la calzada Guadalupe que lleva directo hasta la Basílica.
Stayed 3 nights in Sep 2025

10/10 Excellent

Zamir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente muchas gracias
Stayed 2 nights in Sep 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Mary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love your beds with white sheets
Stayed 4 nights in Sep 2025

10/10 Excellent

Lucia

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Great customer service.
Stayed 1 night in Sep 2025

6/10 Okay

Jesus

Travelled with family
Liked: Staff & service
Disliked: Amenities
El staff muy bien, desayuno puede ser mas variado y con mejor sabor. En las habitaciones puedes escuchar el tráfico de la calle y a los otros huespedes. Es un plus el servicio de transporte al aeropuerto y la basilia.
Stayed 5 nights in Aug 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location if you want to visit Mexico city's main highlights. Clean, Spacious rooms and friendly service.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shreesh

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Its normal
Stayed 2 nights in May 2025

10/10 Excellent

Amayrany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the chilaquiles for breakfast! Very nice bed, extremely comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alejandra

Stayed 2 nights in Jul 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had some minor issue in the room but they made us move to another one. All together it was a great experienced.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Shower area need more safety in the floor
Stayed 4 nights in Aug 2025

10/10 Excellent

Héctor Emilio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Nora Y

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the breakfast, and the our room were absolutely amazing! My family and I love staying here, that this was the second time around!
Stayed 3 nights in Jun 2025

10/10 Excellent

elsa

Stayed 2 nights in Aug 2025

10/10 Excellent

William, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Aug 2025

8/10 Good

Garry

Stayed 1 night in Aug 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location Very clean Close to everything People their are very helpful and kind
Stayed 2 nights in Aug 2025

10/10 Excellent

Celeste

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excelente locasion . Tienen taxista en locasion . Taxista Jonathan muy atento y servicial . Ayudo aser de nuestro viaje muy facil y placentero . Viajar con una persona mayor enveces es dificil Pero con su ayuda lleve a mi mama a pasear y ella muy contenta.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Excellent service by including free transportation to the basilica and to the airport. Breakfast meals are good.
Stayed 3 nights in Jul 2025

10/10 Excellent

RALPH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseluis, Anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good good service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Liz, Monterey Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay- everything was great overall! The room was clean and comfortable, the service was good, and the location was very convenient. My only small suggestions would be to provide a little more toilet paper (at least one roll per guest) and maybe an extra bath towel. Other than that, everything was wonderful. I’d definitely stay again!
Stayed 3 nights in Jul 2025