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Hotel Boutique Emma

2.0 star property

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Photo gallery for Hotel Boutique Emma

A modern hotel room with two beds, a desk, and a large window with curtains.
Restaurant
A modern bedroom with a bed, bedside table, dresser, and a dining table with chairs.
A modern dining area with wooden tables and chairs, green pendant lights, and a potted plant.
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
289 Puebla Roma Norte, Mexico City, CDMX, 06000
  • Place, Cibeles Fountain
    ‪5 min walk‬
  • Place, Paseo de la Reforma
    ‪7 min walk‬
  • Place, Angel of Independence Monument
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Economy Single Room

A modern bedroom with a large bed, bedside tables, a mirror, and a bathroom visible through an open door.

Economy Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Basic Double Room

A neatly made bed with a blue bedspread, a red floral pillow, and two bedside lamps on wooden nightstands.

Basic Double Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, City View

A bedroom with a large bed, two bedside tables with lamps, a mirror, and a painting on the wall.

Comfort Double Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Double Room

Economy Double Room | In-room safe, blackout curtains, iron/ironing board (on request)

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room, City View

A hotel room with a large bed, two bedside tables with lamps, a headboard, and a mirror.

Comfort Triple Room, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Economy Triple Room

A bedroom with a bed, a large mirror, bedside lamps, and a colorful rug.

Economy Triple Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Quadruple Room

A modern hotel room with two beds, a desk, and a large window with curtains.

Quadruple Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Quadruple Room

A modern hotel room with a large bed, a desk, and a mirror.

Economy Quadruple Room

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Economy Double Room

A modern bedroom with a large bed, bedside tables, a dresser, and a mirror.

Economy Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Double Room

A neatly arranged bedroom with a bed, bedside tables, and a small bedside table with a lamp.

Economy Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Double Room

Economy Double Room | In-room safe, blackout curtains, iron/ironing board (on request)

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Single Room

A neatly arranged hotel room with a bed, bedside tables, a wardrobe, and a small desk.

Economy Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Economy Single Room

A bedroom with a bed, bedside tables, a wardrobe, and a bathroom visible through an open door.

Economy Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Economy Single Room

A bedroom with a bed, two nightstands, a chair, and a painting on the wall.

Economy Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Economy Single Room

A hotel room with a bed, bedside tables, a fan, a bench, a mirror, and artwork on the walls.

Economy Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Economy Single Room

A bedroom with a large bed, a nightstand, a mirror, and artwork on the wall.

Economy Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Economy Single Room

A modern hotel room with a large bed, a wooden nightstand, a mirror, and a wardrobe.

Economy Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Economy Single Room

Economy Single Room | In-room safe, blackout curtains, iron/ironing board (on request)

Economy Single Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Comfort Studio Suite, City View

A modern hotel room with a bed, a desk, a chair, a table, and a TV.

Comfort Studio Suite, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Studio Suite, City View

A modern bedroom with a bed, bedside table, dresser, and a dining table with chairs.

Comfort Studio Suite, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Studio Suite, City View

A modern hotel room with a bed, bedside table, lamp, and a small dining table with chairs.

Comfort Studio Suite, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room, City View

A bedroom with a bed, two bedside tables, and wall-mounted air conditioning.

Deluxe Quadruple Room, City View

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Boutique Emma

This smoke-free hotel features a 24-hour front desk and free Wi-Fi in public areas. Housekeeping is available on request.
Hotel Boutique Emma offers 22 accommodations with a safe and a hairdryer. Televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wired and wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Hotel Boutique Emma , you're just a quick walk from Paseo de la Reforma. Features include free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Within a 15-minute walk of Paseo de la Reforma and Angel of Independence Monument
Hotel Boutique Emma offers its guests a lift. WiFi is free in public spaces.

This Mexico City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (102 centimetre high)
  • Lift (112 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 350 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Boutique Emma

Hotel Boutique Emma Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 54 out of 100 reviews
Rating 8 - Good. 25 out of 100 reviews
Rating 6 - Okay. 15 out of 100 reviews
Rating 4 - Poor. 4 out of 100 reviews
Rating 2 - Terrible. 2 out of 100 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

karen

Liked: Cleanliness, amenities, property conditions & facilities
The staff is really friendly and the hotel is in a great location close to popular restaurants and cafés.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Fatima

Liked: Cleanliness, amenities, property conditions & facilities
Great spot! Will stay here again! Love the locating, staff and room!!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. A little rough around the edges, but very clean, very friendly, and very comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cole

Liked: Cleanliness, staff & service
Very helpful staff. Front desk people are super cool. My WiFi was fantastic the entire time and the hot water was excellent. Stayed 11 nights.
Stayed 10 nights in Dec 2025
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was excellent EXCEPT the elevator wasn’t working and we got a room on the 4th floor and my mom has a bad back and had trouble getting up the stairs but besides that the staff was amazing and the stay was great
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, absolutely wonderful. The room is on a side street so traffic noise was fine. The room was very tastefully decored, very clean, modern. Lovely bathroom, divine shower, nice lighting, really a very pleasant place to spend an evening and morning.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Peter

It was fine, but it was noisy because thy have no carpets on halls or stairs. I was woken up at 2am by somebody banging their way in or out.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was centrally locate in the Roma district. Walking distanc to many restaurants. You could walk at night with no issues and feel safe. A lot of lical enjoy walking their dogs in late hours.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Herson

Liked: Cleanliness, staff & service, amenities
Tengo muchas opiniones cruzadas de este lugar, empezando con instalaciones (hotel): Lamentablemente el ascensor que tenían no estaba en funcionamiento, incluso su personal sufría con esto ya que veía subir a las camaristas con grandes cargas de blancos por las escaleras, esto definitivamente le quita varios puntos. Ahora, habitación: Me quedé en la habitación sencilla y para mi sorpresa no contaba con ventanas, es muy pequeña, ideal para solo dormir, pero mi único inconveniente es que menciona tener “cortinas blackout” por lo que uno esperaría mínimo una ventana. Por otra parte, el mantenimiento en la habitación era excelente, contaba con dos extractores que fueron mi salvación y todo en la habitación funcionaba, no se veía nada viejo ni dañado, en ese aspecto le daría 100/10 estrellas, se aprecia mucho que se fijen en los pequeños detalles dentro los cuartos. Otra cosa a destacar es su cercanía al metro Sevilla (Línea 1). No sé si volvería, pero no me la pasé mal, el personal muy atento. Por último, proceso de reserva: en NINGÚN lado mencionan sobre un depósito que se te cobra en la tarjeta como “garantía” en caso de aplicar no show, según toma 48 hrs hábiles en devolverse, sigo en espera.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con excelente ubicación, estancia agradable, habitación limpia y con insumos necesarios, los electrónicos funcionado bien. Recomiendo este hotel es pequeño y cómodo, el personal amable y servicial. Si volvería a usar sus instalaciones.
Stayed 1 night in Apr 2026
Verified

8/10 Good

ADILENI

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Rafael

Hotel quebra-galho, é bem pra quem não se importa com conforto e barulho. Meu caso foi um acúmulo de viagens e realmente não atendeu minhas expectativas, mas, faz parte! Foram simpáticos em cuidar das malas após o checkout, mas isso era o mínimo. Pode melhorar bastante na questão de isolamento acústico, elevador e conforto dos travesseiros.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Juan carlos

Liked: Staff & service, property conditions & facilities
Tan reglas dentro del Hotel es incómodo sentirte observado por el personal
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Enrique

Liked: Cleanliness, staff & service
Disliked: Amenities
El hotelito es agradable, aunque llamarlo boutique es exagerado. Correcta relación calidad precio. Se oye todo lo q pasa fuera de la habitación y el baño de al lado. Las escaleras, con chapa metálica no ayudan. Pobre wifi en la habitación. Personal amable q ayudaron con el early check in
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Todo ok
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Diana Karen

Liked: Cleanliness, amenities, property conditions & facilities
Tiene todo lo necesario para descansar. Siempre hay alguien al pendiente en recepción y la ubicación excelente.
Stayed 4 nights in Feb 2026
Verified

4/10 Poor

María José

Liked: Staff & service
Disliked: Amenities
El hotel en general se veía descuidado. Cosas fuera de su lugar, no servía el elevador, la puerta del baño había ruido, no hubo agua caliente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Habitaciónes comodas cpn servicios basico con personal amable y limpieza impecable
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
La Habitación impecable con todas las comodidades,personal de recepción muy amables siempre atentos estancia segura con facil acceso a cualquier punto de la cd
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable y la habitacion muy limpia
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Anselmo Eugenio

Liked: Cleanliness, property conditions & facilities
El personal increíble, siempre amables y atentos. La habitación muy bien, aunque a mí me tocó en el 4to piso y en la parte de la terraza había como un estractor o algo así que hacía ruido un rato por la noche, es un poco molesto en lo que te acostumbras y lleva equipaje ligero por qué vas a hacer pierna, no hay elevador después del 2do piso. Fuera de eso la ubicación es excelente si quieres estar cerca de reforma, el ángel, la Diana, Chapultepec, etc. Sin duda volveré cuando regrese a CDMX.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sugei Sofia

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba impecable, muy acogedora
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Miguel Ángel

Liked: Cleanliness, staff & service
La habitación era pequeña
Stayed 1 night in Sep 2025
Verified

8/10 Good

Mayra

Liked: Cleanliness, staff & service
Todo muy bien
Stayed 1 night in Nov 2025
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com boas instalações e localização. A decoração dos quartos e dos corredores é bem bonita e elegante. O único porém foi que o elevador não estava funcionando e meu apto era no 4º andar, mas imagino que tenha sido algo temporário.
Stayed 1 night in Nov 2025