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Hotel Cozumel

Property class: 3

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Photo gallery for Hotel Cozumel

A hotel room with a large bed, a sofa, a small table, and a view of the city through large windows.
A dining area with tables and chairs, a ceiling with a light fixture, and a wall with a framed picture.
A modern room with large windows, a black sofa, and a decorative vase with autumn leaves.
A parking garage with multiple cars parked in rows.
A multi-story hotel with a sign for a restaurant and bar on the ground floor.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Dr. Barragan No. 79, Col. Doctores, Mexico City, CDMX, 06720
  • Place, Arena México
    ‪14 min walk‬
  • Place, Zócalo
    ‪5 min drive‬
  • Place, Palacio de Bellas Artes
    ‪5 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Plus)

A hotel room with a bed, a bench, a nightstand, and a window with curtains.

Standard Room, 1 King Bed (Plus)

8.2 out of 10
Very good
(80 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, each with a patterned bedspread, a wooden headboard, and a nightstand with a phone.

Double Room, 2 Double Beds

8.0 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Senior Suite (Plus)

A hotel room with two beds, a desk, and a wardrobe.

Senior Suite (Plus)

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Senior Suite

A hotel room with a bed, a sofa, a small table, and a window with curtains.

Senior Suite

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Triple Room

A hotel room with two beds, wooden headboards, and a large window with curtains.

Triple Room

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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About this property

Hotel Cozumel

A restaurant, a 24-hour front desk and free Wi-Fi in public areas are available at this hotel.
Hotel Cozumel offers 115 accommodations with free toiletries. Televisions come with cable channels. Housekeeping is provided on a daily basis.
Our customers tell us that they enjoy the helpful staff at Hotel Cozumel. During your stay, you'll be within walking distance of Palacio de Bellas Artes. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free Wi-Fi in some public areas
  • Enjoy Mexican cuisine while dining at Tuy
  • Continental breakfast served daily for a fee
  • Amenities include a lift
  • Just a 4-minute drive from Palacio de Bellas Artes and a few minutes from Paseo de la Reforma
There's a restaurant on site. Public spaces have free WiFi. Hotel Cozumel also features room service (during limited hours) and a lift.

Smoking is allowed in designated areas at this 3-star Mexico City hotel.

For a fee, guests can enjoy a continental breakfast daily from 8:30 AM to noon.
Tuy – This restaurant specialises in Mexican cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 8:30 AM to noon for a fee: MXN 120 to 240 per person
  • A restaurant

Restaurants on site

  • Tuy

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 120 to 240 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Cozumel Mexico City
Hotel Cozumel Hotel
Hotel Cozumel Mexico City
Hotel Cozumel Hotel Mexico City

Hotel Cozumel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 425 out of 1019 reviews
Rating 8 - Good. 256 out of 1019 reviews
Rating 6 - Okay. 158 out of 1019 reviews
Rating 4 - Poor. 74 out of 1019 reviews
Rating 2 - Terrible. 106 out of 1019 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for the price very close to the best areas in Mexico City!!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff great location close to the subway and Centro
Stayed 21 nights in Feb 2026
Verified review

4/10 Poor

Brandon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms where clean. No Air Conditioning and shops nearby are ok. The place is a motel hiding as a hotel.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Gisell

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel cosumel at Mexico City,was nice and clean,the service was good they clean rooms every day,they give you clean towels every day,Is not a five Star ⭐⭐ but is a good place to stay the night thank you.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Janne

Liked: Cleanliness, staff & service, amenities
La habitacion was best! Personal was best! Almohadas were too big :)
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room very recommended
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Amenities
It’s in a very dangerous area and there’s always people partying
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Eric David

Liked: Cleanliness, staff & service
.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities
They offer free soap, shampoo, shower cap, king size bed, room service Tuesday - Saturdays, and nice furniture. But cockroaches can come through holes around pipes in the bathroom. The electrical outlet in my room was loose. But overall, for a 2-star hotel, it was pretty good. Clean.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Nadia

Liked: Cleanliness, amenities, property conditions & facilities
Room clean. Helpful staff. Wifi not working
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, amenities
The place is cheap for a reason. Luke warm water that leaks from shower area. Toilet seal leaking on the floor. Bed as hard and uncomfortable as a sheet of plywood and not the cleanest. Only plus is it's relatively close to downtown so cheap Uber rides to go to attractions.
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cama horrible
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Maiko

Disliked: Cleanliness, amenities, property conditions & facilities
Sheets were clean. No hot water. Saw at least two (small) cockroaches in the room. First night was quiet, but someone started playing extremely loud music from 4:00 AM. Could not sleep. The music restarted at 7:00 AM. Cheap but will not return.
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Donald

Liked: Cleanliness, staff & service
Disliked: Amenities
The street noise is horrendous. It was nearly impossible to sleep at all. Delivery trucks, cargo vans, motorcycles, cars honking to enter the garage. Relentless throughout the entire night and oppressively loud.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Antonio

Liked: Cleanliness, staff & service, room comfort
no
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

javier

N/A
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Eugene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

no hot water, crappy wifi. damp bathroom.

No hot Water never. Its always lukewarm. I was there 3 days and asked for change of towels. They would give it No remote to TV. can't even change Chanels. Place is old. The wifi does not work except in the lobby. I asked to change rooms to a room with better wifi and still had issues. When I came in there was water on the bathroom on the floor. only good thing is I didn't get any bed bug bites.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Ali Yuridia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
la habitación no cuenta con aire acondicionado ni ventiladores, las sabanas del colchón estaban manchadas con sangre vieja, dice que cuenta con televisión de cable pero no se ve ningún canal y cuando llega a agarrar uno es del canal de adultos (si vas con en plan familiar es super inapropiado) además de que no tiene control remoto por lo que los botones del televisor funcionan de forma aleatoria.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Brenda

Liked: Cleanliness
Disliked: Property conditions & facilities
Tiene habitaciones limpias, y tiendas cercanas. Lo único malo es el olor a cigarro en todos los pisos
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities
Lo que me gustó es que está en un zona tranquila y accesible si vas al GNP, ideal si solo buscas descansar al final del día. Lo malo es que no me dieron la habitación que reserve, aún así estuvo bien la que me dieron.
Stayed 2 nights in May 2026