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Hotel Juarez

2.5 star property

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Photo gallery for Hotel Juarez

Interior
Reception
Front of property
Family Room | In-room safe, bed sheets
Standard Room | In-room safe, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View in a map
17 1a. Cda. 5 de Mayo Centro, Mexico City, CDMX, 06000
  • Place, Metropolitan Cathedral
    ‪3 min walk‬
  • Place, Zócalo
    ‪5 min walk‬
  • Place, Palacio de Bellas Artes
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, bed sheets

Standard Room

9.0 out of 10
Wonderful
(102 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, bed sheets

Family Room

8.8 out of 10
Excellent
(82 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Juarez

Hotel in Mexico City, 5-minute walk to Zócalo
This smoke-free hotel features a front desk safe and free Wi-Fi in public areas. Change of towels is available on request
Hotel Juarez offers 39 accommodations with a safe and a ceiling fan. Flat-screen televisions come with satellite channels. Bathrooms include a shower. Housekeeping is offered on a daily basis and change of towels can be requested.
Hotel Juarez's great location gets high marks from our customers. During your stay, you're just a quick walk from Zócalo. Free WiFi in public areas is available.
  • Free Wi-Fi in some public areas
  • Amenities include a front desk safe and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Zócalo and Palacio de Bellas Artes
As a guest of Hotel Juarez, you'll find a front desk safe and a lift. WiFi is free in public spaces.

This Mexico City hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 12:30 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Juarez

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 6:00 AM - 12:30 AM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Juarez Hotel
Hotel Juarez Mexico City
Hotel Juarez Hotel Mexico City

Hotel Juarez Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1064 out of 1776 reviews
Rating 8 - Good. 481 out of 1776 reviews
Rating 6 - Okay. 153 out of 1776 reviews
Rating 4 - Poor. 45 out of 1776 reviews
Rating 2 - Terrible. 33 out of 1776 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Isabel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El hotel está muy cerca del zócalo y de la alameda. La habitación estaba limpia, solo que no hay ventilación y había algo de humedad. Lo único malo fue que al llegar no aceptaron pago con tarjeta a pesar de que eso se indicaba en la página (no teníamos efectivo y eran las 10pm), la recepcionista fue algo grosera al respecto, indicando que ella "no podía predecir cuándo se iba a descomponer su terminal". Entonces recomiendo ir preparados por si algo se les descompone en el hotel ya que ellos no parecen estar preparados. También la página indica que el check-out es a la 1pm pero en realidad es a las 12pm.
Stayed 2 nights in Jul 2025

8/10 Good

Mansoor

Liked: Staff & service
Disliked: Property conditions & facilities
The location is excellent. Staff was helpful, especially Sonia. She made our check-in very pleasant. Many places to dine. Comfortable mattress and excellent and all kinds of trasportation easily accessable. The sheets and towels are due to be replaced,
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice in heart of Mexico City

Hotel Juarez is a clean, safe and friendly hotel only two blocks from the Zocalo, right in the center of Mexico City. The rooms are basic but good. There was no A/C but there was a ceiling fan which kept the room cool, and weather outside was quite comfortable, even in August. Hot water in shower was a bit slow but not an issue. Rooms have room safes, which allowed me to store valuables without worry. The bed was comfortable and staff changed sheets and towels daily. There is no restaurant in the hotel but just twenty meters from the entrance there is a very good restaurant, El Popular, which is open 24 hours. Room rates are quite attractive. All-in-all a wonderful option for staying right in the heart of Mexico City. I would definitely stay there my next visit.
Stayed 4 nights in Aug 2025

10/10 Excellent

Martin, Katy

Stayed 1 night in Jul 2025

10/10 Excellent

Julio Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El Hotel Juarez es un lugar cómodo, de fácil acceso y con staff muy amable, llame por teléfono un día antes y me atendieron muy bien, resolvieron mis dudas antes de llegar. Instalaciones amplias y limpias, definitivamente volveré en mi paso por cdmx
Stayed 1 night in Aug 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2025

6/10 Okay

Jesus

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Néstor

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Albert

Liked: Cleanliness, property conditions & facilities
Location. Walkable to tourists attractions
Stayed 5 nights in Jul 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I like it it was clean and close to the zocalo

Stayed 2 nights in Jun 2025

6/10 Okay

Roberto

Stayed 8 nights in Jun 2025

10/10 Excellent

William

Travelled with family

Love the Hotel Juárez!

I have been staying in the Juárez for 25 years. Impossible to beat the price and location. Nothing fancy, but clean with everything you need for a comfortable stay. If you’re not the sort of traveler who spends a lot of time in your hotel room (and why would you?), this is the place. Within easy walking distance to countless attractions in the Centro Histórico.
Stayed 1 night in Jul 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe
Stayed 7 nights in Jun 2025

10/10 Excellent

Xochitl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente customer service from Abril
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay and good deal. Great location. Just get a room without a window. Very noisy neighborhood.
Stayed 7 nights in Jun 2025

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very reasonable

The beds were comfortable but the pillows were a but hard. Room was very clean. Staff was friendly and helpful. No cooler but a small vault in the closet. Budget wise a good choice.
Stayed 13 nights in May 2025

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Moises David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

It's a good hotel, close to everything you want , restaurants, stores, Zocalo all amenities you can imagine, the price you pay is good, very quiet, nice staff, very helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Ilove
Stayed 1 night in Mar 2025

10/10 Excellent

DANIEL, FONTANA

Liked: Cleanliness, amenities, property conditions & facilities
Best value considerning the amazing location!
Stayed 3 nights in May 2025