Hotel with free parking, a short walk to Paseo de la Reforma
This smoke-free hotel features a 24-hour fitness centre, concierge services and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a front desk safe.
Hotel Nava offers 82 accommodations. This Mexico City hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Hotel Nava, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
Free Wi-Fi (speed: 50+ Mbps)
Free self-parking
Services include a concierge, tour or ticket assistance and luggage storage
On-site recreation includes a 24-hour gym
Within a 10-minute walk of Paseo de la Reforma and Monument to the Revolution
Airport shuttle service available for a fee
Hotel Nava offers its guests a 24-hour fitness centre, tour/ticket assistance, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Hotel Nava also features a front desk safe and a lift. Free self parking is available. A complete renovation of Hotel Nava was completed in September 2022.
This Mexico City hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Free in-room WiFi has a 1-device limit
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Free secured, covered self parking on site
Things to do
24-hour gym
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 steps to reach entrance
Handrails in stairways (51 centimetre high)
Lift (51 centimetre wide door)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
More
Renovated entire property - September 2022
Smoke-free property
Room amenities
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
TV
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Nava
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: MXN 350 per vehicle (one-way, maximum occupancy 4)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Hotel Nava offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Pets and service animals are not allowed on site.
Free in-room WiFi has a 1-device limit.
Property is also known as
Hotel Nava Hotel
Hotel Nava Mexico City
Hotel Nava Hotel Mexico City
Reviews
Hotel Nava Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
En mi primera noche en este hotel, dejé un billete de 500 pesos dentro de una mochila. Al día siguiente después de haber salido a comer y de que asearan la habitación, el billete había desaparecido. Así que si piensan quedarse en este hotel, tengan por seguro que sus maletas o mochilas serán revisadas por el personal, y si dejan dinero en efectivo no lo volverán a ver.
Otros puntos negativos: No cuenta con caja de seguridad, secadora ni plancha.
Se anuncia la habitación con Cama Queen Size pero en realidad es tamaño matrimonial, muy incómoda y dura.
Además de haberme robado, las personas de limpieza eran muy groseras, me abrieron la habitación a las 9:15 am porque ya querían hacer el aseo, aunque yo estuviera todavía dormido. Luego de eso, fueron otras 3 veces más las que abrieron la habitación estando yo adentro durante los 4 días de mi estancia.
Si buscan descanso, privacidad o seguridad, este hotel es su peor opción.
Buenas instalaciones y ubicación, la bienvenida, el registro y la guía fueron hospitalarios y amenos. Lamentablemente con el cambio de turno, la atención que nos dieron desde recepción nocturna dejó mucho que desear.
Toda nuestra estadía la pasamos sin wifi. Cuando solicitamos una solución el recepcionista solamente se limitó a decirnos que él "si tenía internet"y "que no había ningún problema" cuando claramente la red del hotel no aparecía disponible en nuestros teléfonos. Así duramos toda la noche sin servicio.
También cuando solicitamos los controles de la tv y el clima prácticamente nos mandaron a volar diciendonos que "no tenian el control para ese modelo de tv," y que "el clima solo enfría". Así que tampoco pudimos hacer uso de la televisión o el clima. Con esto definitivamente no nos dieron soluciones efectivas a ninguno de los problemas que surgieron.
Si solo necesitan llegar a dormir no hay problema pero creo que aún podrían mejorar varias cosas para atender con mayor profesionalidad a los clientes, especialmente en horario nocturno.