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Hotel Principal

4.0 star property

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Photo gallery for Hotel Principal

Porch
Hallway
Front of property
Hallway
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Gym
  • Room service
  • Housekeeping

Explore the area

View in a map
Bolivar 29, Col. Centro, Mexico City, CDMX, 06000
  • Place, Palacio de Bellas Artes
    ‪5 min walk‬
  • Place, Alameda Central
    ‪7 min walk‬
  • Place, Zócalo
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪19 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitacion Confort - Family Room

Habitacion Confort - Family Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Habitacion Confort - Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room, 2 Double Beds

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Principal

This smoke-free hotel features a restaurant, a fitness centre and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Hotel Principal offers 80 accommodations with a safe and an iron/ironing board. 32-inch LCD televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. This Mexico City hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Principal. During your stay, you're just a quick walk from Zócalo. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Mexican cuisine while dining at Terraza Principal
  • Full breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the central location
  • Just a 5-minute walk from Palacio de Bellas Artes and 10 minutes on foot from Zócalo
There's a restaurant on site. Public spaces have free WiFi. A fitness centre, a terrace, and tour/ticket assistance are also featured at Hotel Principal.

This 4-star Mexico City hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to noon and at the weekend from 8:00 AM to noon.
Terraza Principal – This restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to noon on weekdays and 8:00 AM to noon on weekends; MXN 180 for adults and MXN 120 for children
  • A restaurant

Restaurants on site

  • Terraza Principal

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Principal

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 180 for adults and from MXN 120 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Principal Mexico City
Principal Hotel
Principal Mexico City
Principal Hotel Mexico City
Hotel Principal Mexico City
Hotel Principal Hotel
Hotel Principal Mexico City
Hotel Principal Hotel Mexico City

Hotel Principal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1008 reviews
Rating 8 - Good. 231 out of 1008 reviews
Rating 6 - Okay. 85 out of 1008 reviews
Rating 4 - Poor. 27 out of 1008 reviews
Rating 2 - Terrible. 24 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Raquel, Murfreesboro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Jan 2026

10/10 Excellent

Mauricio

Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean, quiet, and comfortable. Excellent staff and location. I would stay here again. A good value for the price.
Stayed 1 night in Jan 2026

8/10 Good

Eduardo

Liked: Cleanliness, property conditions & facilities
Normal but no coffee maker
Stayed 4 nights in Jan 2026

10/10 Excellent

Rianna

Stayed 2 nights in Jan 2026

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good time there with my family.
Stayed 2 nights in Dec 2025

4/10 Poor

yazmin rodarte, burlington

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was not cleaned well, the shower water didn’t have a lot pressure, the water kept coming and going . Was very frustrated with it. It was a loud hotel. You could hear open the doors and screams of the kids in the night. Some of the staff was nice but some were rude when I complained about the noise and asked to be moved . The only staff nicer Juan from reception he was super nice!
Stayed 4 nights in Dec 2025

10/10 Excellent

Sofia

Stayed 1 night in Dec 2025

8/10 Good

John, Lynden

Stayed 3 nights in Dec 2025

10/10 Excellent

Dora

Stayed 1 night in Dec 2025

10/10 Excellent

Azael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, comfortable beds. Great location. Only the food was not so great. Cold. Otherwise, excellent stay!
Stayed 2 nights in Dec 2025

6/10 Okay

Eduardo Ernesto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El cuarto es muy chiquito. El personal es muy amable . Está céntrico muy bien localizado. Un poco caro para mi opinión.
Stayed 1 night in Dec 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bien ubicado para conocer el Centro Histórico, se portaron muy amables con nosotros
Stayed 1 night in Dec 2025

8/10 Good

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything tasted like hot akes including the omelets
Stayed 7 nights in Dec 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean, excellent location and customer service
Stayed 3 nights in Dec 2025

6/10 Okay

Glenn

Travelled with partner
Liked: Cleanliness
The room was good except for one thing, the toilet seat. It was a crummy one plus it needed to be tightened down so that it would not move. This is the kind of stuff the house keeping staff should be vigilant about. Also, the hotel can be noisy just due to its design. Sound travels very well.
Stayed 4 nights in Dec 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very quaint hotel in the old part of Mexico City. Highly recommend
Stayed 1 night in Dec 2025

10/10 Excellent

Yuri

Stayed 3 nights in Dec 2025

8/10 Good

LILIANA, Villahermosa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Habitacion muy limpia, ropa de cama excelente, ubicación excepcional en el Centro historico de la Cdmx, el unico detalle que los baños son muy pequeños.
Stayed 1 night in Nov 2025

8/10 Good

LILIANA, Villahermosa

Clean room, kindly staff, great bed, the only
Stayed 1 night in Dec 2025

4/10 Poor

Sebastian Nunez

Travelled with partner
Disliked: Cleanliness, amenities
The hotel itself is very beautiful; Unfortunately we were very displeased with the service that was provided by the staff. Once we arrived, the clerk was unfriendly. He charged us extra because we booked online under one guest (our mistake, but he was very blunt and not kind or flexible about it). They also made us wait 45 minutes past the original check-in time, and had incredibly dirty bathrooms (soiled, unclean toilets and no toilet paper in their public stalls.) Overall what made the experience so negative was how the staff interacted with us.
Stayed 1 night in Dec 2025

6/10 Okay

Juana

Travelled with family
Disliked: Property conditions & facilities
A little outdated
Stayed 4 nights in Nov 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities
Room was clean and the staff was great. The hotel was in a great location and the ac worked perfectly.
Stayed 1 night in Dec 2025

10/10 Excellent

Lourdes Z

Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome! Staff so friendly and helpful. Room small but for solo travelers is fine! Very clean room and location is perfect! I can't wait to get back soon!
Stayed 4 nights in Nov 2025

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and bufet are the best
Stayed 3 nights in Nov 2025