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Hotel Real del Sur

3.0 star property

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Photo gallery for Hotel Real del Sur

Bar (on property)
Front of property
Lobby
Senior Suite, Hot Tub | In-room safe, desk, iron/ironing board, free WiFi
Hallway

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Mexico City
  • Place, Museo Diego Rivera Anahuacalli
    ‪8 min walk‬
  • Place, Museo de la Ciudad
    ‪12 min walk‬
  • Place, Estadio Azteca
    ‪7 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪37 min drive‬

Room options

View all photos for Executive Room

In-room safe, desk, iron/ironing board, free WiFi

Executive Room

8.0 out of 10
Very good
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | In-room safe, desk, iron/ironing board, free WiFi

Premium Suite

8.6 out of 10
Excellent
(4 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite, Hot Tub

Senior Suite, Hot Tub | In-room safe, desk, iron/ironing board, free WiFi

Senior Suite, Hot Tub

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom (Imperial)

Family Suite, 1 Bedroom (Imperial) | In-room safe, desk, iron/ironing board, free WiFi

Family Suite, 1 Bedroom (Imperial)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Honeymoon Suite

In-room safe, desk, iron/ironing board, free WiFi

Honeymoon Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, Hot Tub

Presidential Suite, Hot Tub | Jetted bathtub

Presidential Suite, Hot Tub

  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Large Single Water Bed

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includes taxes & fees
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About this property

Hotel Real del Sur

Along with 2 restaurants, this smoke-free hotel has an attached winery and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hotel Real del Sur offers 114 air-conditioned accommodations with a safe and free toiletries. Televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Real Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Real del Sur. During your stay, you'll be close to Frida Kahlo Museum. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages, body scrubs or body wraps at Real Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 7 minutes by car from Frida Kahlo Museum and 14 minutes from Palacio de Bellas Artes
  • Airport shuttle service available for a fee
A winery is on site. Hotel Real del Sur offers its guests a full-service spa. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 97 square feet (9 square metres) and includes a conference centre. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Real del Sur. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to noon.
La Cava del Duque – This steakhouse serves lunch and dinner.
Real Canto del Agua – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Kon-tiki – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 250 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Kon-tiki
  • La Cava del Duque
  • Real Canto del Agua

Things to do

  • Art gallery
  • Bicycle cleaning area
  • Full-service spa
  • Hot tub
  • Wine tours
  • Winery

Family friendly

  • High chair
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (97 square foot of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Outdoor furniture

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Real del Sur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 250 per person
  • Airport shuttle fee: MXN 600 per vehicle (return, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Hotel Real del Sur offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Courtney Aff Real Sur
Courtney Aff Real Sur Hotel
Courtney Aff Real Sur Hotel Mexico City
Courtney Aff Real Sur Mexico City
Hotel Real Sur Mexico City
Real Sur Mexico City

Hotel Real del Sur Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 371 out of 906 reviews
Rating 8 - Good. 254 out of 906 reviews
Rating 6 - Okay. 134 out of 906 reviews
Rating 4 - Poor. 72 out of 906 reviews
Rating 2 - Terrible. 75 out of 906 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Karla

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Loud music til 2am, dirty room, broken furniture.
Stayed 4 nights in Oct 2025

2/10 Terrible

NOE

Stayed 2 nights in Nov 2025

10/10 Excellent

Christian M

Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel is a great value for your money: The staff is professional and cordial. The installation is well placed by many attractions that are well suited for the family traveler.
Stayed 3 nights in Nov 2025

6/10 Okay

CLAUDIA

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff very nice although they forgot to respond an email requesting extra pillows the first day, I had to remind them the following morning. Room is outdated, bathroom lights were flickering very annoying. A lot of noise outside from the street. I had a simple room and I guess they give you the worse location and condition. Lacks amenities. Not enough hand towels. Mattress a bit old with a dent in the middle. Maybe next time I have to pay extra to stay in a more remodeled room away from the noise.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ricardo Alexandro

Stayed 1 night in Nov 2025

10/10 Excellent

Ricardo Alexandro

Stayed 1 night in Oct 2025

10/10 Excellent

Manuel Ortiz

Stayed 6 nights in Oct 2025

4/10 Poor

Alberto

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Armando

Travelled with family
Services into room
Stayed 1 night in Oct 2025

6/10 Okay

antonia berenice estrada

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
My room was dirty had to ask the staff to change my curtains and clean the walls. My shower flooded and I had a restroom leak every time I use the AC
Stayed 6 nights in Sep 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Clean room and very friendly staff.
Stayed 8 nights in Aug 2025

6/10 Okay

Humberto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

No es un 5 Estrellas, pero resuelve.

Bastante limpio, el colchón cómodo y la regadera excelente. El servcio no es extraordinario. Lo catalogan como 5 estrellas pero muy lejos de serlo. Te piden depósito por el uso de la caja de seguridad del cuarto y si requieres el uso de una plancha. Le faltan apagadores y contactos eléctricos en puntos clave. El televisor y la recepción dejan mucho qué desear. El WiFi es muy mediocre. En general, para un viaje rápido, es aceptable aunque el precio es excesivo.
Stayed 4 nights in Aug 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Gabriel, Stockton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Roomsnarr huge a little antique but other wise the spaces are massive
Stayed 1 night in Aug 2025

2/10 Terrible

Ana

Disliked: Staff & service, property conditions & facilities
Clogged shower, broken hair dryer, no flat iron in the room, small and too slow elevator.
Stayed 5 nights in Aug 2025

10/10 Excellent

José Luis

Stayed 2 nights in Jul 2025

4/10 Poor

Alejandro

Stayed 5 nights in Jul 2025

8/10 Good

Jesus Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, good food
Stayed 2 nights in Jun 2025

10/10 Excellent

Claudia Castro Campos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

JESSE

Stayed 1 night in Jun 2025

10/10 Excellent

Irma Delia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice convenient location, very quiet and friendly
Stayed 5 nights in Jun 2025

10/10 Excellent

Mario

Stayed 2 nights in May 2025