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JW Marriott Hotel Mexico City Santa Fe

4.5 star property

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Photo gallery for JW Marriott Hotel Mexico City Santa Fe

Indoor pool
Exterior
View from property
Interior
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Ave Sante Fe 160 Col Santa F, Mexico City, 01219
  • Place, Samara Shops
    ‪3 min walk‬
  • Place, Tecnologico de Monterrey - Santa Fe
    ‪8 min walk‬
  • Place, Expo Santa Fe Mexico
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪51 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Executive Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

View from room

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

View from room

Deluxe Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, City View

Executive Room, 2 Double Beds, City View | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Executive Room, 2 Double Beds, City View

7.6 out of 10
Good
(4 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About this property

JW Marriott Hotel Mexico City Santa Fe

2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a steam room are on-site. Housekeeping is available on request.
JW Marriott Hotel Mexico City Santa Fe offers 221 accommodations with espresso makers and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels, first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Mexico City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a steam room and a fitness centre.
Oriental Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.
Our customers tell us that they can't get enough of the helpful staff at JW Marriott Hotel Mexico City Santa Fe. During your stay, you're just a quick walk from Expo Santa Fe Mexico. Free WiFi in public areas, 2 restaurants and a full-service spa are available.
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at Quattro, a fine-dining restaurant that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body scrubs, massages or facials at Oriental Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • 12 minutes by car from Parque Zoologico de Chapultepec and 13 minutes from Chapultepec Castle
  • Airport shuttle service available for a fee
JW Marriott Hotel Mexico City Santa Fe offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. A fitness centre, a steam room, and spa services are also featured at the luxury JW Marriott Hotel Mexico City Santa Fe. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Quattro – This fine-dining restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar.
Cua – This fine-dining restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 142 per day)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (MXN 120 per night)
  • Valet parking on site (MXN 120 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 450 for adults and MXN 190 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cua
  • Quattro

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 1:00 PM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 450 for adults and from MXN 190 for children
  • Fee for in-room wireless Internet: MXN 142 per day (rates may vary)
  • Airport shuttle fee: MXN 2200 per vehicle (return)
  • Self-parking fee: MXN 120 per night
  • Valet parking fee: MXN 120 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
JW Marriott Hotel Mexico City Santa Fe offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Hotel Mexico City Santa Fe
JW Marriott Mexico City Santa Fe
JW Marriott Mexico City ta Fe
JW Marriott Hotel Mexico City Santa Fe Hotel
JW Marriott Hotel Mexico City Santa Fe Mexico City
JW Marriott Hotel Mexico City Santa Fe Hotel Mexico City

JW Marriott Hotel Mexico City Santa Fe Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 536 out of 756 reviews
Rating 8 - Good. 132 out of 756 reviews
Rating 6 - Okay. 42 out of 756 reviews
Rating 4 - Poor. 21 out of 756 reviews
Rating 2 - Terrible. 25 out of 756 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Alejandro

Stayed 3 nights in Nov 2025

10/10 Excellent

Mario

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service, excellent facilities, and very attentive staff. Everything was spotless during my stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Luis Antonio, Lubbock

Travelled with family
Liked: Cleanliness, property conditions & facilities
Bonito, limpio y atención maravillosa
Stayed 3 nights in Nov 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't make to the spa
Stayed 3 nights in Oct 2025

10/10 Excellent

EDGAR

Stayed 1 night in Oct 2025

8/10 Good

Andres

Liked: Staff & service, amenities
Room very clean but also dark. It needs better lighting
Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Stayed 7 nights in Oct 2025

10/10 Excellent

Olinca

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was short but very comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in that of Mexico City
Stayed 2 nights in Jun 2025

10/10 Excellent

Becky Annette Hernández

Stayed 1 night in Aug 2025

10/10 Excellent

laura

Stayed 1 night in Jul 2025

8/10 Good

Eduardo

Travelled with family
X
Stayed 1 night in Jun 2025

10/10 Excellent

Jose Rafael

Stayed 1 night in Jun 2025

8/10 Good

Jose

Liked: Cleanliness
It’s was as expected
Stayed 1 night in Feb 2025

8/10 Good

Brionna

Stayed 3 nights in Apr 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Eugenio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Manpreet

Stayed 5 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
My stay was a little disappointing…they had no hot water for the shower on my first morning. The
Stayed 2 nights in Mar 2025

10/10 Excellent

Jorge

Stayed 2 nights in Feb 2025

10/10 Excellent

Ramon Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Excelentes atenciones, buena comida, y una habitación completa desde todas las perspectivas.
Stayed 1 night in Mar 2025

10/10 Excellent

Antonio Rebolledo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful, surrounding area is walkable to the park. Stores are not far from the property.
Stayed 3 nights in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno todo
Stayed 3 nights in Jan 2025

10/10 Excellent

Guadalupe

Stayed 3 nights in Jan 2025