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Laila Hotel Mexico City Reforma

Property class: 4
VIP Access

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Photo gallery for Laila Hotel Mexico City Reforma

A buffet with various pastries and a floral arrangement.
A restaurant with outdoor seating, a chalkboard menu, and a red awning.
A reception desk with a 'Welcome' sign, a 'Laila' sign, and a digital clock displaying time in multiple cities.
A hotel room with two beds, a desk with a chair, a TV displaying 'WELCOME to Laila Hotel', a window with curtains, and wall art.
A modern hotel entrance with a glass facade and a sign reading "Laila Hotel".

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View in a map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪7 min walk‬
  • Place, Chapultepec Park
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a desk with a chair, a TV displaying 'WELCOME to Laila Hotel', a window with curtains, and wall art.

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(53 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a TV, and artwork on the wall.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(75 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Laila Hotel Mexico City Reforma

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and self parking.
Laila Hotel Mexico City Reforma offers 167 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Laila Hotel Mexico City Reforma's great location gets high marks from our customers. During your stay, you're just a quick walk from Paseo de la Reforma. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy Mexican cuisine while dining at La Terraza
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute walk from Paseo de la Reforma and 3 minutes on foot from Diana the Huntress Fountain
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 6 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 1087 square feet (101 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Laila Hotel Mexico City Reforma. An airport shuttle (available on request) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Beaux Arts Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
La Terraza – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 9:00 PM on request
  • Secured, covered parking on site (MXN 150 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: MXN 290 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (1,087 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Grab bar in shower (100 centimetre high)
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 1974
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 290 for adults and from MXN 200 for children
  • Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Laila Hotel Mexico City Reforma offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

Laila Hotel Mexico City Reforma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1088 out of 1550 reviews
Rating 8 - Good. 289 out of 1550 reviews
Rating 6 - Okay. 90 out of 1550 reviews
Rating 4 - Poor. 38 out of 1550 reviews
Rating 2 - Terrible. 45 out of 1550 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ana Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and decent for a one day stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was close to everything perfect spot for a vacation and the staffs were very helpful with ideas
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and helpful. Great walking distance to museums and restaurants.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and very welcoming to our small dog. Also great location and abundant breakfast buffet.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Eric R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is Amazing! Food, location. It's my go to hotel inCDMX!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staying was satisfying, room clean and comfortable and great space for resting. Room service and lobby service excellent…!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tsuneki Edmundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff and walking distance to every important place on Reforma. This will be my go-to hotel for business reasons and leisure from here on, my son loved the place.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff. The room was clean and basic amenities were included. Some renovations may be needed.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place! Love it! I will stay there for my next trip.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Cristian

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Li

Liked: Cleanliness, staff & service
Clean, friendly staff, convenient location
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so incredibly welcoming. Will stay there in the future!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Great location, courteous professional helpful staff, clean rooms, tasty buffet style breakfast.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

valeria

Liked: Cleanliness, staff & service, property conditions & facilities
would stay again
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente servicio
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will absolutely be staying here again. Close to many sites, friendly staff, and yes there are many bars in the area - which is great!
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay, staff very kind, location was perfect, close to restaurants and places of interest, breakfast was good. Very safe area and the room was comfortable and very clean. Totally recommend the hotel.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jiancheng

Liked: Cleanliness, amenities, property conditions & facilities
Nice location and friendly staff! Will stay again when go to Mexico City next time!
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, the staff were friendly, the location was perfect, and the exchange rate at the register was so easy and efficient.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Yanelys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 6 nights in Dec 2025