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LaiLa Hotel CDMX

4.0 star property
VIP Access

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Photo gallery for LaiLa Hotel CDMX

Reception
Breakfast, lunch, dinner served; Mexican cuisine
Daily buffet breakfast (MXN 245 per person)
Front of property – evening/night
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪7 min walk‬
  • Place, Auditorio Nacional
    ‪4 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Living area | LCD TV, books

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(67 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(44 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

LaiLa Hotel CDMX

Beaux Arts hotel with 24-hour fitness centre and 24-hour business centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and self parking.
LaiLa Hotel CDMX offers 167 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

LaiLa Hotel CDMX's great location gets high marks from our customers. During your stay, you're just a quick walk from Paseo de la Reforma. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy Mexican cuisine while dining at La Terraza
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute walk from Paseo de la Reforma and 3 minutes on foot from Diana the Huntress Fountain
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 6 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 1087 square feet (101 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly LaiLa Hotel CDMX. An airport shuttle (available on request) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Beaux Arts Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
La Terraza – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 245 for adults and from MXN 200 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
LaiLa Hotel CDMX offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 981 out of 1442 reviews
Rating 8 - Good. 291 out of 1442 reviews
Rating 6 - Okay. 82 out of 1442 reviews
Rating 4 - Poor. 36 out of 1442 reviews
Rating 2 - Terrible. 52 out of 1442 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leonardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel well localized, near restaurants (such as Don Assado), parks and other facilities. Good breakfast with many varities of food. It was a great experience at Laila Hotel.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jose

Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything
Stayed 4 nights in Jun 2025

10/10 Excellent

Augusto Antonio

Stayed 3 nights in May 2025

4/10 Poor

ergin

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Quite an average hotel. The staff is friendly but the standards are way above a city center business oriented hotel.
Stayed 12 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Laura

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to a lot of attractions and quick access to transportation. The AC wasn’t working, but they fixed it a few complaints.
Stayed 1 night in Jun 2025

10/10 Excellent

Jorge

Stayed 4 nights in May 2025

10/10 Excellent

Alexi

Stayed 3 nights in May 2025

8/10 Good

Arquimedes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I was there for a couple of nights and the location is perfect
Stayed 2 nights in May 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice to stay there. Thank you
Stayed 1 night in May 2025

10/10 Excellent

Mojtaba

Stayed 3 nights in May 2025

10/10 Excellent

cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Dezireh

Stayed 3 nights in May 2025

4/10 Poor

marcela

Stayed 2 nights in May 2025

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked the location of the hotel, restaurants within walking,staff very friendly and helpful, definitely will come back.
Stayed 5 nights in May 2025

6/10 Okay

TIAN

Disliked: Amenities, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Francois

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great with many restaurantes nearby and some of the main attractions. The staff at the hotel are truly amazing, with a big shout out to Luis and Gerardo
Stayed 3 nights in May 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

max jair

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Stayed 1 night in May 2025

10/10 Excellent

Jose

Stayed 1 night in Jan 2025