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Novotel México City Centro Histórico

4.0 star property

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Photo gallery for Novotel México City Centro Histórico

Exterior
Bar (on property)
Terrace/patio
Exterior
Executive Suite, 1 King Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Avenida 20 de Nov and Callejon Flamencos, Colonia Centro, Mexico City, CDMC, 6090
  • Zócalo
    ‪14 min walk‬
  • Palacio de Bellas Artes
    ‪15 min walk‬
  • Alameda Central
    ‪17 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Accessible)

Superior Room, 1 King Bed (Accessible) | In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi

Executive Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

In-room safe, blackout curtains, iron/ironing board, free WiFi

Executive Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Double Beds

7.6 out of 10
Good
(15 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Novotel México City Centro Histórico

Eco-certified hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk and a banquet hall are on-site. Change of towels is available on request
Novotel México City Centro Histórico offers 82 air-conditioned accommodations with laptop-compatible safes and espresso makers. 50-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Novotel México City Centro Histórico's great location gets high marks from our customers. During your stay, you're just a quick walk from Museum of Mexico City. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at Delia Bistró, a bistro that serves Mexican cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of National Palace and Zócalo
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Novotel México City Centro Histórico also features dry cleaning/laundry services, a lift, and a water dispenser.

This 4-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
Delia Bistró – This bistro specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Delia Bistró

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Gravel flooring in public areas
  • Lift (89 centimetre wide door)
  • Roll-in shower (150 centimetre wide)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 348 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 29 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 300 per person
  • Pet fee: MXN 348 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Novotel México City Centro Histórico Hotel
Novotel México City Centro Histórico Mexico City
Novotel México City Centro Histórico Hotel Mexico City

Novotel México City Centro Histórico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 251 out of 356 reviews
Rating 8 - Good. 72 out of 356 reviews
Rating 6 - Okay. 21 out of 356 reviews
Rating 4 - Poor. 6 out of 356 reviews
Rating 2 - Terrible. 6 out of 356 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanelle

Stayed 4 nights in Apr 2025

10/10 Excellent

Carl, Montreal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, fairly new and very clean snd nice. Staff is very friendly and helpful.
Stayed 4 nights in May 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, clean and very well maintained. Check-in and check-out very smooth. An excellent experience. Mobile key could be improved, particularly in the elevator.
Stayed 5 nights in May 2025

10/10 Excellent

Nelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in May 2025

10/10 Excellent

Miguel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A New Place To Stay en Centro Histórico.

Very new and comfortable hotel. I stayed before and they have added "Breakfast Included" option. It is an OK buffet style which needs to improve the items offered. The staff is attentive and very nice/polite.
Stayed 2 nights in Apr 2025

10/10 Excellent

Savanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 6 nights in May 2025

10/10 Excellent

Gloria

Stayed 6 nights in Apr 2025

8/10 Good

Raquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet didn't work well throughout the entire stay.
Stayed 12 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Teresa Mercedes Santander

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel, placed in a sketchy area near main tourist attractions
Stayed 5 nights in Mar 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 7 nights in Apr 2025

8/10 Good

Jyoti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and nice however surroundings were not good. Restaurant staff was friendly but overall service was not good.
Stayed 4 nights in Apr 2025

10/10 Excellent

Franco

Stayed 4 nights in Apr 2025

10/10 Excellent

Konstantin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Alexandra Faye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was modern and the walls were well-built so I didn't feel I was disturbed by my other guests.
Stayed 5 nights in Feb 2025

8/10 Good

Jasper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Gloria Leticia Velasquez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing, everything was good
Stayed 3 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice and helpful
Stayed 4 nights in Apr 2025

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 3 nights in Apr 2025

10/10 Excellent

Mathew

Stayed 1 night in Apr 2025

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Mar 2025

2/10 Terrible

Aparna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel doesn’t change sheets even after requesting Charges money for shower caps . Never heard of that before
Stayed 4 nights in Mar 2025

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 3 nights in Mar 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Atyria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with this property. There were no bells and whistles but it served its purpose of providing a clean, nice place to stay in Mexico City with a nice bed. The area was good and the room was good value.
Stayed 1 night in Mar 2025